The Westin Riverwalk, San Antonio

  • 420 W Market Street
  • San Antonio,
  • Texas
  • 78205
  • États-Unis
  • Carte

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Les hôtes doivent avoir au moins 21 ans et présenter une pièce d’identité avec photo pour réserver une chambre.

Rated 4.1 out of 5 by 219 reviewers.
Rated 5 out of 5 by Great location on the Riverwalk This hotel is conveniently located right on the Riverwalk. Access from airport via taxi $30 or downtown shuttle service $20.25 each way. Beautifully decorated throughout. Free wifi in lobby area and in meeting rooms since I was attending conference while at this hotel. Concierge was very helpful with finding local attractions. My room upon check in was 58 degrees! Which in contrast to the 90+ degrees outside was quite chilly. Didn't have chance to use the spa/pool features due to busy conference schedule. Exercise room had good variety of machines or weights. Food serve in on site restaurant was good as well as food served during the conference I attended on site. July 20, 2014
Rated 3 out of 5 by Nice location Beautiful location on the Riverwalk. Pretty lobby. Friendly staff. Comfy beds. Great food & drink. Housekeeping staff was very friendly; however, quite a few things were missed. Floors had not been vacuumed when we arrived. Washcloths were not left for us either day of our stay. Bathroom was clean on arrival but not cleaned at all during our stay. In-room coffee supplies were not restocked so that we could have coffee on our 2nd morning. Disappointing for a 4-star hotel & price paid but we would give them another chance. July 21, 2014
Rated 5 out of 5 by Best Customer Service Hotel Had a great experience staying at the Westin. Everyone was so friendly and accommadating. The Valet service was great also. The rooms were clean, great bedding and quiet. If I had any complaints it would be that there was no free wi-fi and was a bit surprised that it had a wet bar but no microwave. But overall it was fantastic and the pool bartender Kitt was awesome. July 22, 2014
Rated 4 out of 5 by Great Location We liked the easy access to restaurants and bars. Liked that street in front of hotel wasn't extremely busy. Wedding set up was awesome. Would definitely recommend. July 22, 2014
Rated 5 out of 5 by very clean hotel and friendly staff. i would highly recommend this hotel. July 22, 2014
Rated 5 out of 5 by What great customer service this hotel has Very impressive hotel, from the decor to the food service, to the great customer service! Excellent hotel and very clean as well. July 21, 2014
Rated 5 out of 5 by Raphael Hanson After totally enjoying our stay at the Westin/Riverwalk San Antonio, we departed the next morning refreshed and looking forward to our next destination. After being on the road for over 2 hours, I realized with horror that I had left my wallet containing a large sum of money in the room's safe. With my stomach sinking, I immediately called the hotel and was put through to Raphael Hanson, security officer. Raphael assured me that he would go up to my room and check the safe. In a very timely manner, he called to tell me that my wallet and the cash were still there! I was so relieved and was told by Raphael that he would have it sent Fedex to my destination. He got my information and put my wallet in the hotel safe in an addressed envelope to wait for the Fedex pickup the next morning. I received my wallet on Tuesday morning as promised! I can't say enough about the professionalism and caring Raphael showed to me. He is a wonderful addition to the Westin staff! Sincerely, J. Lomax July 6, 2014
Rated 5 out of 5 by Wonderful!!! Absolutely a wonderful hotel!! The staff was so nice & kind! The food was amazing! Mackenzie White treated us so wonderful! We will not stay anywhere else when we come to SA and we come to SA at least 3-4 times a year. July 18, 2014
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