Rated 5 out of 5 by zlzoul Must stay SPG property at riverwalk
Perfect location by the river walk. Not in the most crowded segment which means not noisy at all at night which is also a big plus.
Room was very comfortable and has the antique styles. Front desk and valet staff is very friendly! Love this place!
October 26, 2014
Rated 5 out of 5 by JNMJ Great location and Restaurant, Zocca
Loved the location on the Riverwalk, easy to get everywhere and yet in a quieter part, not a much foot traffic, so quiet! We also really enjoyed the in hotel restaurant, Zocca's. We had a great breakfast and dinner there!
October 23, 2014
Rated 5 out of 5 by aggie00sarah Above and Beyond
There is nothing worse than being sick when your traveling, other than being sick when you are traveling and facilitating/presenting a 4 day meeting. The staff at the Westin not only made this trip bearable, they made me feel at home when home was the only place I wanted to be. A big thanks to the staff for making my meeting such a big success and making me feel like family. From check-in with Jr. Vasquez & Destinee ensuring I was well taken care of, and Maria making my room feel like home, to Janie ensuring my meeting was set to be a success, I was confident going into the week even though I felt terrible. Jimmy Mena, Jason K, Roger R, Chris A, and Julio C were fabulous in making sure the meeting was going well, and Jorge, Armondo, and Veronica were awesome with ensuring the room and food was great. Everything was splendid! I cannot express enough gratitude for how wonderfully smooth this meeting went. Thank you, Janie for assigning such wonderful staff to me. Also, the young lady at the Starbucks coffee counter is a pleasure and wonderful example of customer service.
October 23, 2014
Rated 5 out of 5 by Helen36 Our opinion
This is a very busy hotel.
The food very average.
Our key card didn't work on
October 21, 2014
Rated 5 out of 5 by SMP53 Nice weekend
The hotel was very busy with several weddings and the Miami Heat in the hotel. My only complaint is that the light in the bathroom is too dim for putting on make-up. Even the make-up mirror light was dim. Others in my party had the same comment.
October 20, 2014
Rated 5 out of 5 by Durock Riverwalk view an asset.
Very satisfied with the one night we spent at the hotel.
October 22, 2014
Rated 5 out of 5 by DavidDMD Wonderful Stay
From the very moment that I arrived at the hotel the stay was flawless. The hotel is situated on a part of the Riverwalk that is peaceful and quiet. I have been a Platinum guest for over 10 years and never met a more responsive or wonderful team running a hotel. Andrew Carey the Front Office Manager was spectacular and was truly meant for the hospitality industry.
October 15, 2014
Rated 4 out of 5 by RTKY Nice Place
This was very handily located for all convention center and River Walk activities. I would stay here again. Staff was second to none all the way from the front door to the cleaning staff. This looks to be a classic old hotel joined with a newer structure and redone completely to match interior decor. All amenities were flawless. If it had a jacuzzi/hot tub in the pool area I would give five stars down the line
October 14, 2014