Rated 5 out of 5 **Local** Staying at the Dock on my boat
Overall we LOVE going to the Westin Savannah Harbor for a Staycation. We usually utilize both the hotel rooms and the marina. At least once a year and sometimes twice or three times, my family and I get away to the riverfront and enjoy the dock, Spa, pool, dining, and service. That's what has brought us back year after year, the great service. We love the scenery too, beautiful historic River Street, sunsets behind the bridge, beautiful golf course, ships and tugs passing by, great dining, cabana by the pool, etc.
Having stayed on our boat at the docks on both sides of the River, we enjoy more privacy for boaters on this side. You can still be a part of the excitement across the River by hopping on the ferry to River Street and City Market (short walk away) to eat, bar hop, shop, people watch, etc.
Tip - First Fridays and holidays afford hotel and marina guests a front row seat to fireworks and staying at the hotel is a huge plus when you factor in traffic heading back home for locals!
There were a few changes this past year and pool/marina service came down a couple of notches. Nothing earth shattering, but when you are used to a high level of guest service year after year, it's disappointing to have a blah experience.
Nonetheless I return with 11 close girlfriends in two weeks and am looking forward to another great time!
July 28, 2014
Rated 2 out of 5 by Piggywiggy Room was very dirty
I have used this hotel many times in the past without problems. On this occasion the room was very dirty. Found a dirty sock under the desk, a used plastic cup under a table, and the dust on the doors to the closet was so thick I could write my name in the dust.
September 2, 2012
Rated 1 out of 5 by TRC64 The Worst Westin Experience Ever
This was a trip to relax and renew but that could not happen at this Westin. The staff at this hotel was very aloof and could care less about guest service (except 1 concierge).
Food was good and the staff in the 2nd floor restaurant was good.
August 1, 2012
Rated 4 out of 5 by ruth63 Great location.
I stayed one night at the Westin Harbor Golf Resort. It is a very nice facility. I object to getting a room rate of $189 and when I check out the bill is for $237.79. I also had trouble getting my car out of the parking lot.
June 30, 2013
Rated 5 out of 5 by tomrossi77 Great get-away!
The rooms are modern and excellent. Their is a ferry that takes you across the river easily so you can explore downtown Savannah which is a lot of fun or you can sit by the pool. A really great spot to just get away.
July 9, 2012
Rated 5 out of 5 by holly Beautiful Hotel
The hotel pool area is beautiful and they have the most comfortbable chairs to relax in. I wish the pool bar would stay open after 6 pm, as it was a beautiful evening to enjoy the footgame game and the drinks.
October 8, 2013
Rated 5 out of 5 by Jack5 Great Property
Check-in was slow with one person and no special assistance to Gold members even one with a handicap.
No offer of SPG Gold bonus
Food service in he bar was very slow and food arrived cold
January 6, 2013
Rated 5 out of 5 by Gorunner Last minute Getaway
Westin always shines! No matter the location; welcoming staff, great food on premises, clean, well-appointed rooms. The Savannah location is no exception, great Christmas decor and food!
December 17, 2013
Rated 5 out of 5 by bobrai Westin Savannah
This is a hotel well worth staying at. I have stayed here many times and am now bringing others with me. Can't say enough about its elegance, wonderful staff, and overall benefits of staying here
October 16, 2013
Rated 5 out of 5 by JB13 Best Guest Service!!!
Stayed here for a Girls' Weekend and had a phenomenal time. Great guest service from Tatiana at the pool, Miguel at the bourbon bar, and Tyler and Simon the valets! Can't wait to come back!!!
August 27, 2013
Rated 2 out of 5 by ljt1029 Disappointing
For a Westin resort, I had much higher expectations. I found the staff to be lacking, particularly the waitstaff in the lounge and the concierge. Beds were very comfortable, though.
May 6, 2013
Rated 5 out of 5 by Dawn760 Not just beautiful but great location
From the minute we pulled up we were thrilled with the hotel. It just got better when we checked in and saw the facilities. But then we got in our room and it kept getting better. So Nice and so Comfortable. This hotel was 5 star. The location to downtown Savannah was perfect. can't wait to stay again
July 21, 2014
Rated 5 out of 5 by RTCoast Savannah.....Grand Experience at The Westin
We had a wonderful experience and look
forward to going again.
Sunday Breakfast Buffet was a low
point. Circulation Pattern between seating and Buffet location should be rethought.
May 30, 2013
Rated 5 out of 5 by Lucy20 Heavenly Bed
The bed & pillows were so fine I took my personal 'can't sleep without' pillow back to the car. Friendly staff, food was great, plenty of outside seating to view the river. Convenient by ferry(free) to Savannah. No complaints & would definitely recommend this Westin. PS..a big PS..the coffee was excellent.
July 21, 2014
Rated 5 out of 5 by Brenda518 Close to everything in Savannah but still a retreat from the hustle and bustle!
Service was outstanding! The hotel was well maintained. Everyone we encountered went out of their way to make sure that we were having a great time and had everything we needed.
August 26, 2013
Rated 5 out of 5 by lindalou77 Service and smiles abundant here!
You could not ask for more from this resort, it met all our expectations and we will always stay here when we come back to Savannah. Thanks for the relaxing time!
December 9, 2013
Rated 5 out of 5 by Manju New Year in Savannah Georgia
Wonderful room overlooking the river and fireworks.Excellent food and courteous wait service.Breakfast in the room was right on time and good.A good way to start the new year!
January 4, 2012
Rated 5 out of 5 by MerArnold Perfection
We enjoyed everything about our stay! The ferry over to River Street was so convenient, easy, & even added to our Savannah experience. We will be returning!
December 18, 2013
Rated 5 out of 5 by Hawk0708 The hotel is always great.
The only complaint I had this year is that the customary lemonade was not available in the lobby. That was disappointing, because it was always a highlight of our stays.
July 30, 2012
Rated 5 out of 5 by BillWarnerRobins Awesome Stay in Savannah
The hotel staff was great and you couldn't ask for a better location. The rooms were spacious and comfortable. It's our hotel of choice whenever we go to Savannah.
February 17, 2012
Rated 1 out of 5 by LindaN13 Accommodations
The resort was notified that I would be checking in late, so therefore my room was released and I was put in a conference type room to sleep. Not a happy camper.
May 13, 2013
Rated 5 out of 5 by vfres1 Love at First site
As a Gold Member staff Recognition was beyond. Rooms, Pool, River side walk way. This hotel business or Romance is the place to be in GA.
November 12, 2013
Rated 5 out of 5 by Scottr3355 Great River view Hotel
Close to Riverfront attractions, easy to get around with Ferry Boat coming right to location. pretty cool watching ships coming in and out.
July 24, 2014
Rated 5 out of 5 by Cheryl1225 Beautiful hotel
Beautiful hotel with a very relaxing atmosphere! It was refreshing to sit by the river in front of a warm fire and watch the boats go by.
December 27, 2011
Rated 2 out of 5 by JayBT4thtryatnickname Poor Quality Room and Service
Room needs major upgrade - carpet very worn, cabinet door busted, safe needed battery replaced ( it took over 2 hours to do so). Housekeeping service was the worse experienced in years. We supplied towels and soap ourselves on 2 days of our 4 night stay. I recommend vistors to the area stay on the other side of the river and avoid this hotel unless proximity to the Convention Center is a priority.
July 17, 2014
Rated 5 out of 5 by CANTLOW CUSTOMER SERVICE
I WAS INITIALLY ON THE 15TH FLOOR BUT WANTED A BALCONY. THE REPRESENTATIVE WAS VERY KIND IN ACCOMMODATING MY REQUEST. EXCELLENT JOB!
June 6, 2013
Rated 4 out of 5 by Day1 Love the location in relation to city
I thought the hotel was nice, bathroom could be updated (shower/tub outdated). Loved the ferry rides and Christmas decorations.
December 22, 2011
Rated 5 out of 5 by SENLOE Beautiful Property
Gorgeous property! Wish that the restaurant would have stayed open later (closed at 11PM I believe...) and then room service only serves about five options after that.
July 23, 2014
Rated 5 out of 5 by Robert10 Great Location with relaxation
Easy access to Savannah via river taxi's. Away from the crowds and a great place to just relax by the pool.
July 30, 2012
Rated 4 out of 5 by chickin Mostly satisfied
Everyone was very helpful and courteous. I enjoyed my stay.
I was disappointed that the fitness center is down the road, a 5-minute walk. However, I went in the evening and was uncomfortable that the road was deserted when I returned to the hotel. There was a shuttle bus that passed me both ways but no offer or inquiry was made if I wanted a ride.
When I called to make my reservation, I was told that there was a shuttle from the airport to the hotel. In reality, there is a shuttle from the hotel only to the airport and only until 1 p.m. If your conference gets out after 1 p.m., the only way to get there is by cab with a fare of $45 one way!
September 16, 2013