The Westin Savannah Harbor Golf Resort & Spa

  • 1 Resort Drive
  • Savannah,
  • Georgia
  • 31421
  • Stati Uniti
  • Mappa

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Age Requirement Policy

Guests must be 18 years or older with valid photo identification to reserve a room or check in.

Rated 4.1 out of 5 by 733 reviewers.
Rated 5 out of 5 by Great staff The hotel is very good, but what made our stay excellent were the wonderful staff. We loved the SPG floor, it was quite and the view from the balcony was very pretty. The short trip across the river to downtown can take a bit more time than you might always like. But the up side is that the hotel is likely quieter and less subject to craziness at peak times of the year because of this distance from the bars and other venues. March 4, 2014
Rated 4 out of 5 by Going to the dogs? The resort was excellent in all respects with the exception of allowing pets in guest areas. On the elevator, in the lobby, and in rooms that future guests with pet allergies will occupy, dogs were allowed. "Pets Allowed" should be noted in promotions in order to be considered by future guests. May 16, 2014
Rated 3 out of 5 by disapointed i was expecting something great - the promised bathrobe did not exist, the starbucks closed mid day, the gift shop didnt have much in the way of snacks, room service - the best i can say is the food arrived as promised, the people bringing it were nice - the food was not good, premade pizza? no fork with my eggs for breakfast? the electric outlets did not hold the iron plug - no outlets by the bed for cell phones i just expected more there February 6, 2013
Rated 2 out of 5 by Average facility, poor service We stayed at the Westin Savannah for a conference. The facility seemed understaffed in most areas. Valet was too busy to justify, the lounges were not only understaffed but wait staff would not assist you if your tab was started at the bar. Housekeeping was the worst we had ever experienced - our room wasn't touched the first day, only one soap and conditioner on arrivial, we had to snag a roll of toilet paper and kleenix from the cart as they were not replaced after housekeeping had "attended" to our room, and the bedding was literally thrown up on the bed, the bottom sheet didn't even cover the mattress! The facility is decent, especially for conferences, though nothing spectacular. Having to take the ferry across the river to do anything was a bit inconvenient, but not a deal breaker. Because of the "unkept" housekeeping I would not recommend. September 19, 2013
Rated 2 out of 5 by " Extreme Disappointment " I booked this hotel for the dining room service that was offered on Christmas Day and left because of the dining experience there. The cleanliness of the rooms was fair. The noise level of the other guest was extremely high. The amenities were disappointing. I feel that this was a waste of money. I left a day early and lost money because the room service and food was so bad. " Resort" should be used loosely when describing this hotel. December 26, 2013
Rated 5 out of 5 by Always a pleasure The Westin Savannah Harbor Golf Resort & Spa is always a please each time I visit. Positives 1. Staff recognizes and upgrades platinums 2. Staff is always courteous 3. Rooms are clean and well maintained 4. Super high speed, lightning fast internet 5. Top notch gym facility 6. Excellent food on site 7. Close to all the action in Savannah but seperated by a river (a free ferry shuttle zips you right over to River Street). Negatives - NONE March 20, 2013
Rated 4 out of 5 by Gone down hill a little I have been staying at this hotel yearly since it opened. It seems to be going down hill a little. Half the outlets in my room didn't work. The biggest let down was the bar- they no longer make frozen drinks. It thas become a "bourbon Bar"...whatever that is. It seems strange that a resort hotel on the water could not serve a frozen margherita. April 29, 2014
Rated 5 out of 5 by Anniversary Weekend Beautiful hotel, warm and welcoming staff. Everyone we came across welcomed us and made sure our stay was comfortable. This hotel and staff made our stay a 'home away from home'. Excellent views, and convenient transportation to River St. and other Savannah attractions. We look forward to coming back to Savannah and staying here again! An A+ to the Westin Savannah Riverfront staff and management!! You really exceeded our expectations! March 25, 2013
Rated 3 out of 5 by Almost there There were three main things that I thought could be better. 1) there were far too many children for what I paid for. 2) the wifi was terrible, especially in lobby and at the pool. 3) the food and especially the staff at the Midnight Sun was atrocious! It literally took me 30mins to pay my bill, which was incorrect. 4) the hot tub was broken :/ April 28, 2014
Rated 5 out of 5 by This hotel is a fun place to stay The Westin Savannah is an excellent facility. Outdoor and pool areas are relaxing and beautifully landscaped. Rooms are quite comfortable. Food is very good; additional restaurants would be a plus. Staff is very accommodating. I would definitley stay there again. The location, across the river from Savannah, provides the best of both worlds for vacation with a relaxing restful location with plenty of sighseeing options minutes away. October 29, 2012
Rated 3 out of 5 by Unorganized First of all,we had reservations for 5:30 on Nov.22 in Aqua Star,they didn't open until 6:00,we had to leave & come back.The service was very slow,no one was organized,alot of people just walking around & the food was ok.The brunch was alot better,last yr.The 10th Fl.was full of kids & noisey.Had they asked us,how our stay was,when we checked out,I would of told them.There should be a website,where you,can complain or a real person. November 25, 2012
Rated 5 out of 5 by Great Hotel Someone should explain your room rate policy to me.I booked the room at a $209 rate and while confirming my reservation while in route to the hotel was quoted a rate of $159 and when I checked in and asked for that rate was told it was not available but could have a rate of $183.I took that rate with no explanation as to the reason for the multiple rates for the same room.Your explanation would be appreciated. March 4, 2014
Rated 5 out of 5 by Forget the trendy places - Westin is here to STAY! We have stayed at the Westin for years and seen renovations, upgrades, and improvements. The Westin is a consistently great property for Starwood. We appreciated the new decor and attention to detail. Service is among the best. Our son loves the amenities and was especially surprised by a special birthday card and treat delivery from the staff - truly the nicest gesture ever! Our family wouldn't choose any other hotel in Savannah! November 16, 2012
Rated 5 out of 5 by Great Resort Setting Love Savannah. Always have. Now we have a new place to stay and dine. Spent five days at a conference, family on their own. Ferry across the river was great - car just sat in the garage. Aqua restaurant was comparable to the other fine restaurants we tried in downtown Savannah. May 14, 2014
Rated 4 out of 5 by Expected More I was told upon check in I would receive a card to allow me to get 50% off food and drinks at the hotel, and I had to go back and ask for it. The bathroom sink was badly clogged and drained very slow which was both annoying and unsanitary .And to beat all I was charged a whopping 32% gratuity at dinner after receiving very fair service Also Wi -fi stopped working and had to contact the front desk other than that my stay was fine. August 26, 2013
Rated 3 out of 5 by Beautiful hotel I was disappointed in some aspects of the hotel. Our room was fine but our toilet worked but you had to hold the handle down to have it flush properly. The cushions on the chairs near the beach had mold on them. I also think you should have a newsletter ie, things that are going on such as what movies playing outside, or that there were fireworks and where they would be. Just a couple of things I thought you should be aware of. September 16, 2013
Rated 1 out of 5 by Don't stay over a holiday The hotel is beautiful, but we were kept waiting for a room. Check in is advertised for 4 pm. We had to wait until 5:30 to check in because "rooms were not ready." At the Midnigt Sun restaurant/bar we were not able to get the drinks we wanted because they were "out of" certain ingredients. The evening buffet and Sunday brunch were wonderful. Pool was heated which was nice even when it was 40 degrees outside, but a little dirty. January 3, 2013
Rated 5 out of 5 by Awesome Hotel.....But!!!! My family and I love staying at this hotel because it is one of the best when it comes to relaxation, elegance, great views of the city and service when we are in town; but the constant issues with house keeping concern us for future stays at this hotel. In a past stay in December 2013 the rooms were not cleaned properly and this time some items were misplaced. April 14, 2014
Rated 4 out of 5 by The bed is like sleeping on feathers We had a good experience. I think it could of been better if the staff would have asked what the special occasion was. My husband had just returned from Afghanistan. The bathroom needed re painted and the tub was not properly cleaned. We order room service and my pancakes were hard and over cooked and bacon was burnt. Did not want to wait another 25min. to order another one. But the bed was fantastic .We slept like babies. November 11, 2013
Rated 5 out of 5 by EXCELLENT Vacation Spot! I booked this hotel for my husband and my anniversary trip. I am SOOOO glad I chose this hotel! The minute we checked in, we were treated special! They upgraded us to a riverfront view and had champagne and chocolates waiting in our room! We also really loved the pool and pool facilities. We ordered food and it took longer than expected, so they gave us a cocktail for the inconvenience. The Westin made a customer for life! May 28, 2013
Rated 5 out of 5 by Great Nights Sleep- Love the Heavenly Bed. I travel a lot and I had two great nights of sleep! June 2, 2014
Rated 1 out of 5 by Very disappointed To be a 4 star hotel - we were extremely disappointed in the service . Were told when we checked in they would call when the room was ready - at 5:00 on Friday we called the front desk - it was ready then but they never called us to advise. If we had not called wonder when they would have called us. Upon getting home and receiving the final bill - we were charged 2.74 for a bottle of water that was on the desk- really ?? March 12, 2013
Rated 5 out of 5 by This was great hotel This hotel was great location to river street. It also had all the amenities you would need. the rooms were clean and the beds were very comfortable. The food was good I was there for a conference. May 22, 2014
Rated 3 out of 5 by I was suprised it was not a better quality Some of the amenities in the room were old and did not work well, certainly not what one would expect from a hotel of this quality. I was unable to decline housekeeping (for sustainability purposes) without hanging a "Do not disturb" hanger, which prevented me from getting refills of coffee, etc. And this hotel only offers Starbucks medium blend coffee for in room service, of which I believe is too strong and tasted very poor. I had to cycle the pre-measured coffee filter twice in order to reach a drinkable cup. It seems the pre-measured is way too much for a single cup. The staff was nice but did not go out of there way to help. I had one attendee stand by and watch while I unloaded my car onto the luggage cart! My check in was delayed by 45 minutes - this is after the 4 pm check in time - even though I arrived at 3:45 pm. Overall - I expected more from this hotel. August 19, 2013
Rated 3 out of 5 by Impossible to get ?s answered Whatever answers you do get, get them in writing and find out the name of the person who gave you the information so you can refer back to them. Because I guarantee you that the next person you talk to will tell you something totally different. Was it nice? Yes. Clean? Yes. Good location? Absolutely! But that's it. If you need to get information about services, room sizes/availablity, policies or rates, don't bother. September 28, 2012
Rated 3 out of 5 by Bathroom was a nightmare. Upon my stay I took a shower once I arrived and when I was done I stepped out to a bathroom floor that was full of water. I was in a rush so I took some towels and threw them down to soak up the chaos and left. It seems as though I was placed in a wheelchair accessible shower when clearly the front desk personnel saw I didn't require that which was weird other than that room was nice. P.s. the drain was clogged up. July 1, 2013
Rated 1 out of 5 by Staff & Restaurant/Room Service unsatisfactory Room service was $60 for 2 small sandwiches. Both were only 1/4 full of meat, you could actually see through the meat on one and there were 3-4 very small pieces of chicken on the other. The air in the room was not properly cooling. At 62 degrees it was still uncomfortable. The shower head had extremely low pressure. The restaurant on the 2nd. floor acted as though that it was inconvient to them that we came in 30 minutes before closing. The rolls were hard as the table and burnt. They were more intested in tryng to close than to serve us. And again spending $40 for poor service. The bar/grill by the pool staff again acted as if we were an inconvience when we tried to order pizza and the oven was broken. Overall for the cost to stay at this Hotel and the quality of food/service was unsatisfactory at the least. I would not recommend this hotel for any furture conferences. July 18, 2013
Rated 5 out of 5 by overall excellent - little issues Booked the brunch though open table, my husband read something on the website that spg members would have something special at the table from the chief. When we asked about it no one knew what we were talking about and made us feel like stupid. Brought it to management’s attention and they sent up a small token to apologize. Had to call to get our going green point’s added they never showed up on our spg account May 31, 2013
Rated 4 out of 5 by Lackluster Facility Took 1 hour to get into the room after 4pm when told 15 minutes because room was being inspected. But, took security nearly 3 hours to unlock safe that was locked by previous guest. So much for inspection excuse. Bathtub a tad moldy. Room otherwise acceptable. Nice lobby, good eats, decent pool and hot tub. Fitness facility and Spa at a different location than rooms. Smoking employees hanging around parking lot. August 4, 2012
Rated 5 out of 5 by always a great experience The Westin in Savannah is a great spot to unwind, visit this historic town and just relax. Perfectly situated just across from the old warehouse district (now a shopping and eating mecca), the Westin is just far enough away to have a view and just close enough by free water taxi to be uber convenient. The rooms are excellent and the staff is super friendly. We come here each time we seek a romantic get-a-way. December 6, 2011
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