Rated 5 out of 5 by tnptrcy Exercise facilty
The exercise facility was very nice... Large enough to accommodate many guest. The variety of equipment was a bonus also
March 10, 2014
Rated 3 out of 5 by Dance0228 Needs better effort during conventions
I would not recommend for a large convention. You have to request from a limited number of refrigerators for your room. Your room only has "cooling" units. Why bother. Just put a refrigerator in every room. Building layout with stairs is poor. If large group is leaving the convention the only option is to wait in a large line for the elevators. There are no stairs from the lobby area to rooms. This is a poor design. Very unhappy with convention stay. If stay when not crowded it was very clean and comfortable.
March 3, 2014
Rated 5 out of 5 by Deerlodgeboy Hidden jewel
First class hotel with great attentive staff and an excellent restaurant..
March 2, 2014
Rated 4 out of 5 by esanders little disappointed
This is my husband's favorite hotel in the area so I booked one night to celebrate a romantic night for his birthday. He mainly loves it because of the hot tub. I called ahead of time to make sure it was working. Well it was working but the night we checked in there were about 9 young children unattended in the hot tub and about 30 in pool area. noise level was crazy which I realize is mostly out of your control. So we just went to our room and planned on going in the morning. When he went down in the morning, door was locked and staff told him it was "too cold" to let him go out. soo disappointing. since main reason I booked the room
February 17, 2014
Rated 4 out of 5 by Susie23 Food/buffet provided for Donny Epstein group
I've been attending Donny Epstein's Healing Fest twice a year for several years now. Every year, the food is exactly the same in the buffet (with the exception of dessert). On Saturday, there is a salad with NO toppings except croutons... I ask, what kind of salad is this? On Sunday, the salad has a few toppings, such as, tomatoes, cucumbers, and onions. This is better, but why aren't there any toppings on Saturday? This makes for an extremely poor salad. Moreover, the main dishes are also exactly the same every year. Consumers like variety... I find your kitchen's lack of variety, and creativity, to be extremely boring... and so do many others who attend the Healing Fest.
February 18, 2014
Rated 1 out of 5 by weeks123 over booked
arriving at 3:30pm the day of check in i was informed the room was waiting for inspection and it would be 30 min or less and i would be contacted. After 30 min i asked if the room was ready and was told that there was no rooms ready yet and it would be roughly 45 min from when i first approached the desk and be patient. at 445pm i was finally given a room. your hotel was over booked and UNDERSTAFFED something i shared with your corporate colleagues.
February 17, 2014
Rated 4 out of 5 by Los23 Westin Westminster
I like staing at the Westin but some things were not up to my expectations this time. I had no ice bucket in my room to start off. There usually is complementary water in the room, this time we got none. Aside from that I would change the pillows they are not very comfy and the comforter and sheets get to hot. One last thing I wish they had is Free Wi-Fi everyone offers free wi-fi nowadays.
February 17, 2014
Rated 4 out of 5 by rtpalaz Room was nice, but noisy
We stayed the night following an event at the nearby 1st Bank Center. Everything was nice, except that our room's heating/air conditioning unit was very loud and continually starting and stopping, rendering our night very unsettled. Everything else was fine, but it's difficult to pull yourself out of bed in the middle of the night to have something like this fixed or to change rooms. I sure wish they had maintained the unit so it wouldn't do this. Our eventual choice was to shut the unit off and be cold.
February 10, 2014