Rated 5 out of 5 by collani wonderful stay
Great stay for 5 days at the Westin Sydney. the staff went out of their way to make our stay memorable. special thanks to the executive lounge staff and also huge thanks to Brad, the concierge who booked us amazing restaurants every night!!!
October 28, 2012
Rated 4 out of 5 by Hoop Shower
The only negative of our stay was a poor shower head and water temperature. At the end of a long day of travel to find a large rain shower head was very exciting until I turned on the Luke warm temperature with a drizzle, very disappointing
May 23, 2013
Rated 5 out of 5 by Frosty Pleasant stay
I have stay at this hotel for the forth times in 5 months, staff service was great willing to help extend my stay and giving me the best option. Great location, clean and very comfortable bed.
Love to come back and stay at The Westin again.
December 13, 2011
Rated 5 out of 5 by Murr This hotel's site is at a great location in the city.
We would definitely return again. Front desk service was excellent at check in. We had a late check in. A map of the city was provided to us for getting around.
You went out of your way to provide us an excellent room.
Thank you so much.
January 31, 2013
Rated 3 out of 5 by Garry9119 Poor restaurant service and acknowledgement of SPG client
Had to wait over 50 mins for a lunch order, in the end I couldn't wait any longer.
Also I have stayed at the hotel over a dozen times in the last 3 months. Do not wish to fill my details in again. Once is sufficient.
August 25, 2013
Rated 5 out of 5 by localstar totally recommend the Westin Sydney
Perfect location, great attention from staff and an extremely comfortable bed, what more would you want!?
December 24, 2013
Rated 5 out of 5 by yoyo Loved the bathroom!
Stayed 5 nights and enjoyed breakfast @ Mosaic every day.
Modern room with great facilities overlooking the clock tower.
The building melds the old with the new very well and the covered courtyard gives a nice ambience to the interior.
July 10, 2012
Rated 5 out of 5 by Ridders Great hotel
great hotel. stayed with my 4 year old son and room was on 26th floor. views were ok during day and fantastic at night with Sydney all lit up. Very spacious and great service with any requests. Location is very good near Pitt St Mall.
May 21, 2013
Rated 3 out of 5 by Mark67 Woken up in the early hours of the morning
Whilst for the most part my stay was enjoyable it was extremely annoying, and frankly unnecessary, that when my bill was put under my door the person doing so knocked on my door very loudly at 4.22 am and woke me up. very poor indeed.
October 1, 2012
Rated 4 out of 5 by Cons Daytime manager was great
Laura, the daytime manager when we arrived, was great. The porters delivered our luggage to the wrong room. When Laura was notified, she rectified the problem immediately and was generous by giving us breakfast free.
October 3, 2013
Rated 5 out of 5 by Mouse Great Location
The Westin Sydney is located right in the middle of town. Close to all the shopping and numerous harbors. The staff was very friendly and helpful. The rooms were huge and very comfortable and came with all the necessary amenities.
December 2, 2012
Rated 5 out of 5 by Eusty Exceptional everything!!
Brilliant hotel with amazing staff and incredible attention to detail. We stayed over Christmas/New Year and given how busy it was you could not fault the hotel or staff - highly recommend this hotel. Location was a bonus as well.
January 6, 2013
Rated 5 out of 5 by Linda22 Excellent location
We were greeted with a warm & friendly approach and during our 8 night stay, always felt welcomed. The hotel is breathtaking, clean and is near everything. The staff goes over and beyond! We would definitely stay here again
August 16, 2013
Rated 5 out of 5 by Celia Excellent hotel
We booked two rooms, stayed in the heritage part of the hotel. The room were huge and even got a fireplace in one of the room. Decoration is excellent, internal design is interesting and all facilities exceed our expectations.
March 24, 2013
Rated 5 out of 5 by suzieb What amazing service
I was so impressed by the facilities at the Westin. The room is the best I have stayed at in Sydney, it was modern, clean and the service was amazing. My dinner was served in less then 20 minutes. I will definitely come back.
September 10, 2012
Rated 3 out of 5 by Uncle2012 Beautiful Hotel
The hotel experience was good.
Was disappointed when free Wi-Fi did not work and when paper was not delivered.
Cleaning staff and restaurant staff were friendly, however the concierge staff will need to learn how to smile.
July 21, 2013
Rated 5 out of 5 by Suzie24 The Best Hotel in Sydney
This is the best hote in Sydney. It so close to shopping, local attractions. It is a very Romantic hotel. I will be staying in this hotel next time I am in Sydney.
November 13, 2013
Rated 5 out of 5 by Nicki63 Best Hotel in Sydney
We haved stayed here several times. It is my choice of hotels when spending the weekend in the city. It is close to shopping dining and theatre. The reataurant is amazing, I would stay just to enjoy dinner and breakfast.
February 23, 2012
Rated 5 out of 5 by AntonyMcC The Place to be in Sydney
This is an excellent Hotel, which is well managed and staffed by "real" people who actually want to be of assistance and to make sure you enjoy being there.
The logo on the TV "Westin your home in Sydney" works for me
May 22, 2013
Rated 5 out of 5 by Amanda52 Perfect location and facilities
Everything about this hotel is wonderful. The rooms are spacious and the beds are so comfortable and luxurious. We loved being in close proximity to everything the CBD has to offer. Highly recommend this hotel.
September 3, 2013
Rated 1 out of 5 by Jase6 Very average Hotel worth 3 stars
Dirty bathrooms in reception, no hand towel, half a job room service clean, pillows way to soft and blind didn't cover sun
December 9, 2013
Rated 4 out of 5 by mich99 Not as I remembered....
Mobile phone reception within the rooms was atrocious so that phone calls were dropping out which is not optimal.
The pillows seem changed since my last visit and weren't the Westin soft comfort I recall.
September 15, 2013
Rated 4 out of 5 by shahsumit Good & Bad
The door lock was borken & I could hear the elevator ding each time it come to our level.
On the better side the rain shower & bed was very nice.
They had also made small arrangement for my wife, as it was her Bday.
July 31, 2012
Rated 5 out of 5 by Phil Sleep
Has to the simply the most comfortable bed I have ever slept in from half a lifetime of travel. Makes all the other hotels in Sydney I have stayed in look cheap.
Exceptional, will recommend this hotel to everyone.
January 23, 2013
Rated 4 out of 5 by EPEP Great stay
Clean, comfortable, established, central. No in room wifi, no green program for spg points for forgoing room service.
December 8, 2013
Rated 5 out of 5 by OzTraveller Great Hotel in Sydney
Rooms are larger and better laid out than typical hotel rooms with a separation between the sleeping and dressing area.
Would have been nice to have some warning about the work being done on the room next door.
May 30, 2013
Rated 3 out of 5 by Travellerv Poor Lounge experience
I at least thought the Westin in Sydney would put on some nice Hors D'ouvres, but only offering is some dry biscuit and dry egg plant, cheese etc. Not a hot snack.
Very poor or is the Westin Sydney going poor.?
January 29, 2013
Rated 2 out of 5 by somanyhotels Just OK
The room was good but the Westin Sydney service is pretty average. There is little warmth and nothing that makes it feel like you'd want to stay more than one night.
Too bad because the building is beautiful.
October 27, 2012
Rated 5 out of 5 by JohnD13 Great Service
Westin Sydney was everything we expected, from the friendly check-in, through lovely rooms. Nothing seemed too much trouble.
December 2, 2013
Rated 5 out of 5 by Terry07 A great place to stay
From the moment we arrived until the time we left the experience was excellent. The staff, the room, the food, the location and the value for money ensures that we will return again to the Westin in Sydney.
July 29, 2012