Rated 5 out of 5 by Sooz58 Fantastic experience as always
We just love the Westin - outstanding location, friendly and helpful staff, beautifully appointed rooms, luxurious linens, stunning bath/bathroom to relax and spoil your self in. What more could you want from a hotel!
May 9, 2016
Rated 4 out of 5 by whitehatch Great Hotel terrible swimming pool
What a fabulous hotel, great location, but why oh why is the pool so awful, it felt like going to the worse municipal pool ever known, not a top hotel in a big city - such a shame and what a let down, as a international traveller, I had no desire to use the changing facilities prior to my flight. Very disappointing
March 31, 2016
Rated 3 out of 5 by Sloo Below my expectations
Whilst the heritage building is undoubtedly beautiful and the location premium, the experience of staying at the Westin was not what I'd hoped. I book into 5 star hotels for special occasions only, and for my money I expect a certain amount of luxury and generosity of spirit. I didn't find the Westin terribly friendly, the room was comfortable but let down by little things like a crooked light fitting. The water, mini bar and condiments were exorbitantly priced. I will not be back. I will spend my luxury dollars where I feel welcomed, pampered and spoilt. That is, after all, the whole point.
February 28, 2016
Rated 4 out of 5 by Emu1 Westin Sydney
The westin is a very comfortable hotel with friendly staff. Not quite the same as the busy old days with GPO down stairs but the hotel cannot be blamed for that.
Exuctive Lounge staff were excellent and the breakfast food in here is above average compared to others.
No complimentary bottle water policy is the only big negative.
February 1, 2016
Rated 5 out of 5 by sand12 Impressive in every way
Room was extremely well appointed and clean, bed very comfortable. Staff were professional, personable, welcoming and extremely efficient. Two minor comments - the buffet breakfast could have been hotter, and there was only one option for tea in the room - need some herbal tea and decaffeinated coffee options. Couldn't fault it! Would definitely stay again.
January 18, 2016
Rated 4 out of 5 by Chris2016 One of the Best Hotels in Sydney
Friendly and warm staff, food is always of a high standard and well presented. Rooms are spacious, clean and very comfortable. Check in and out a real pleasure fast, friendly and professional.
Recommend the Westin to any person wishing to experience something special and memorable.
January 6, 2016
Rated 5 out of 5 by 41Sean Anniversary Celebration!
Fantastic hotel in the heart of Sydney, close to shops & harbour! Staff were so helpful & frriendly!! Free room upgrade to celebrate our 41st wedding anniversary- very much appreciated!
December 30, 2015
Rated 5 out of 5 by Sly254 Great hotel - highly recommended
Wow factor when walking into the hotel. Rooms were very comfortable, clean and nicely decorated. Location was excellent & walking distance to Pitt Street Mall. Very nice restaurants and bars located in the hotel. Only small issue - our room card expired and had to be reactivate despite letting the hotel know that we were checking out a little later and for a 5 star hotel and not having free Wi-Fi facilities is unusual.
December 7, 2015