Rated 5 out of 5 by Yarralc Felt like a princess
This was the second time I have stayed at the Melbourne Westin and they already remembered my name. From valet parking, to the room, to dinner and breakfast it was a superb experience from wo to go. Congratulations to the Westin Melbourne.
December 3, 2011
Rated 1 out of 5 by Winetasting Stays in Aug 2013
1. waited too long on check-in for room and not available still at 3pm
2. uncomfortable room humidity when temp set at 23 degree C
3. wrong bill with in-room dining service charges
4. location is good for local attractions and shopping
August 17, 2013
Rated 5 out of 5 by AB22 Warm atmosphere and great staff
Stayed during the Olivia Newton-John concert
and staff although busy were still pleasant and efficient. Great hotel would not have any hesitation in recommending this hotel to anyone who enjoys comfort and luxury.
Keep it up.
March 3, 2012
Rated 5 out of 5 by Anup87 Perfect Place to be - Westin
It is right in the city center and walkable to all tourist spots in Melbourne. Staff will accomadate all your requests in a timely manner. Clean Rooms and Good Gym and Pool.
The Bar is excellent and good dining facilities
September 18, 2013
Rated 5 out of 5 by kbg70 Gorgeous rooms
It would be one of the loveliest places I have ever stayed at so feel sad we only had one night. Close to excellent shopping and restaurants. Stellar services! Beautifully furnished. Will definitely recommend to my friends.
January 20, 2013
Rated 4 out of 5 by Kilpatrick11 Great Location for business traveller
Clean, modern rooms, friendly staff and perfectly located in Melbourne CBD.
Although pricey menus, the food quality is what you would expect from this hotel brand.
January 8, 2014
Rated 4 out of 5 by FitzroyTravel Needs a tidy up....
Towels very poor quality, no turndown service, main entrance particularly bland and uninviting - needs plants, breakfast buffet boring not anything compared to Sydney westin. Jerry the chef very good
November 28, 2013
Rated 3 out of 5 by lifetimeplat nothing to write home about
recommendable for the location, anything else is average and recognition of platinum status non existent; after several stays i am yet to see an upgrade as per platinum mandatory...
alltogether the hotel is overpriced.
November 30, 2012
Rated 5 out of 5 by Mazmen Great place to spend a weekend.
Thanks for a senstaional stay.... at a place away from home. The indulgence package for 2 love birds, spending quality time together was wonderful. The hotels staff were merticulious and made us feel welcomed.
October 7, 2013
Rated 5 out of 5 by Mopakiel Always good service.
We always go back to the Westin because the service is so good.Staff are always friendly.Nothing is too much trouble.Location
,rooms,food etc are very important but attitude of the staff sets Westin Melbourne apart.
October 10, 2012
Rated 4 out of 5 by Kat99 This hotel location is great
The central location of this hotel is fantastic just walking distance from everywhere in Melbourne's CBD. The staff were friendly, the facilities immaculate and the breakfast was excellent in choice and flavour.
August 7, 2013
Rated 5 out of 5 by AJ1994 Staff were so accomodating
The staff were amazingly accomodating. Nothing was too much trouble. We went for a walk Sunday morning and ere give a bottle of water by Bell Boy to take with us. It is the small things that make the difference.
March 11, 2013
Rated 5 out of 5 by Kduong01 Great hotel in a great location
Great hotel in a very good location. It is situated in the heart of the city, with most key attractions close by. The hotel has a very nice and inviting atmosphere, although the price is on the very high side.
July 24, 2013
Rated 5 out of 5 by Peter101 Excellent hotel for business travellers
The Westin is perfectly set up to help facilitate the needs of the business traveller. Well located in the CBD of Melbourne and has great spaces for formal and informal meetings with your team and with clients.
March 9, 2013
Rated 5 out of 5 by DonRACT Always exceeds my expectations
As a regular at this hotel I am always overwhelmed by the staff's attention and recognition. I will stay at no other hotel when in Melbourne either on business or pleasure. DonR Canberra
December 2, 2013
Rated 5 out of 5 by EmilyR76 Staff are the stars
We were overwhelmed by how lovely the staff were, not only courteous but very friendly.
The rooms were beautifully clean and room service was quick.
This hotel is in a fabulous location.
No complaints here.
May 13, 2013
Rated 4 out of 5 by Dazzakits The TV was broken
Hi I loved the Hotel and the facilities, the staff and the location, but... the TV in the room was broken, we had a movie pacjkage included but couldnt watch more than 15 minutes before the TV stopped working.
August 14, 2012
Rated 5 out of 5 by JujuB A great break
I had a wonderful, 3 night respite/relax. Close enough to home to be on call if needed, but a world away in feel.
The late checkout is wonderful & I will certainly be back next year for my regular "holiday".
November 27, 2012
Rated 4 out of 5 by LukeG Good, but little things...
Enjoyable stay. Nice, well located, clean hotel. Makes for an 'easy' stay.
One thing - paying for WiFi I don't understand. WiFi today should be as expected as a clean room within a hotel of this level.
November 6, 2012
Rated 5 out of 5 by Robyn Delightful
Fabulous room, wonderfully comfortable. Great central location so close to everything. The bed is indeed heavenly. Biggest problem was trying to wrench myself away from it. A wonderfully relaxing stay.
March 4, 2013
Rated 4 out of 5 by colotti No free wifi in room
wifi should be available for free in rrom.
Business office was very good.
As a Platinum SPG I should have been offered com[limentary breakfast - not done on my first visit; done on my second visit.
October 20, 2012
Rated 5 out of 5 by ashley86 immaculate
I have stayed at this location multiple times and am equally impressed every visit, from the moment I walk in the door. Friendly staff, gorgeous rooms, and attention to every detail in the rooms.
December 4, 2011
Rated 5 out of 5 by DKNY1120 Wonderful Staff
Everybody in that hotel is simply wonderful. The concierge gave fantastic dining choices for our stay and activities to keep us busy. The front desk and doorman/valet were friendly and courteous.
January 14, 2013
Rated 5 out of 5 by RODDec13 Always Amazing
The Westin Melbourne continues to out perform my expectations, After 5 years and 100 stays as my home away from home, the staff there consistently and continually give service 'above and beyond'!
March 1, 2013
Rated 5 out of 5 by DiFrWo A great hotel located in the centre of Melbourne
I love staying at the Westin, the staff are always helpful and willing to listen to any concerns that you may have. The facilities are great, such as the Fitness Centre and the Business Centre.
November 25, 2012
Rated 4 out of 5 by DiFrWo Great location
The Westin is located within the central business district of Melbourne and is close to transport making it a great place to say while in Melbourne. The staff are always friendly and helpful.
February 27, 2013
Rated 3 out of 5 by Platinum4Life Platinum Upgrade
This hotel is not so honest and I have to inform that there is an availability on their online reservation to get Platinum Upgrade.
Their manager's excuse is that we just got a cancellation!
November 28, 2012
Rated 5 out of 5 by Hoyley Great location
The end to end process was so good. Booking over the phone, check in and the offer for the discounted breakfast. Room was clean and comfortable... enjoyed my stay. And the gym was terrific
October 21, 2012
Rated 4 out of 5 by johnW Good Quality Hotel
Check in staff were excellent.
Room upgraded for my Platinum status.
Given a 4pm check out.
Room was a good size.
Ian's service was excellent & worth a mention.
Breakfast was really good.
May 20, 2013
Rated 5 out of 5 by Renee84 This Hotel is so comforting/relaxing
I got the best night sleep i have had in a long time. The staff where very nice and helpful with all our needs. I will definately be staying here again and recommend it to all my friends.
August 29, 2012