Rated 5 out of 5 by EmilyR76 Staff are the stars
We were overwhelmed by how lovely the staff were, not only courteous but very friendly.
The rooms were beautifully clean and room service was quick.
This hotel is in a fabulous location.
No complaints here.
May 13, 2013
Rated 4 out of 5 by Dazzakits The TV was broken
Hi I loved the Hotel and the facilities, the staff and the location, but... the TV in the room was broken, we had a movie pacjkage included but couldnt watch more than 15 minutes before the TV stopped working.
August 14, 2012
Rated 5 out of 5 by JujuB A great break
I had a wonderful, 3 night respite/relax. Close enough to home to be on call if needed, but a world away in feel.
The late checkout is wonderful & I will certainly be back next year for my regular "holiday".
November 27, 2012
Rated 4 out of 5 by FitzroyTravel Needs a tidy up....
Towels very poor quality, no turndown service, main entrance particularly bland and uninviting - needs plants, breakfast buffet boring not anything compared to Sydney westin. Jerry the chef very good
November 28, 2013
Rated 4 out of 5 by LukeG Good, but little things...
Enjoyable stay. Nice, well located, clean hotel. Makes for an 'easy' stay.
One thing - paying for WiFi I don't understand. WiFi today should be as expected as a clean room within a hotel of this level.
November 6, 2012
Rated 5 out of 5 by Robyn Delightful
Fabulous room, wonderfully comfortable. Great central location so close to everything. The bed is indeed heavenly. Biggest problem was trying to wrench myself away from it. A wonderfully relaxing stay.
March 4, 2013
Rated 4 out of 5��by colotti No free wifi in room
wifi should be available for free in rrom.
Business office was very good.
As a Platinum SPG I should have been offered com[limentary breakfast - not done on my first visit; done on my second visit.
October 20, 2012
Rated 5 out of 5 by ashley86 immaculate
I have stayed at this location multiple times and am equally impressed every visit, from the moment I walk in the door. Friendly staff, gorgeous rooms, and attention to every detail in the rooms.
December 4, 2011
Rated 5 out of 5 by RODDec13 Always Amazing
The Westin Melbourne continues to out perform my expectations, After 5 years and 100 stays as my home away from home, the staff there consistently and continually give service 'above and beyond'!
March 1, 2013
Rated 5 out of 5 by DKNY1120 Wonderful Staff
Everybody in that hotel is simply wonderful. The concierge gave fantastic dining choices for our stay and activities to keep us busy. The front desk and doorman/valet were friendly and courteous.
January 14, 2013
Rated 5 out of 5 by DonRACT Always exceeds my expectations
As a regular at this hotel I am always overwhelmed by the staff's attention and recognition. I will stay at no other hotel when in Melbourne either on business or pleasure. DonR Canberra
December 2, 2013
Rated 5 out of 5 by DiFrWo A great hotel located in the centre of Melbourne
I love staying at the Westin, the staff are always helpful and willing to listen to any concerns that you may have. The facilities are great, such as the Fitness Centre and the Business Centre.
November 25, 2012
Rated 4 out of 5 by DiFrWo Great location
The Westin is located within the central business district of Melbourne and is close to transport making it a great place to say while in Melbourne. The staff are always friendly and helpful.
February 27, 2013
Rated 3 out of 5 by Platinum4Life Platinum Upgrade
This hotel is not so honest and I have to inform that there is an availability on their online reservation to get Platinum Upgrade.
Their manager's excuse is that we just got a cancellation!
November 28, 2012
Rated 5 out of 5 by Hoyley Great location
The end to end process was so good. Booking over the phone, check in and the offer for the discounted breakfast. Room was clean and comfortable... enjoyed my stay. And the gym was terrific
October 21, 2012
Rated 4 out of 5 by johnW Good Quality Hotel
Check in staff were excellent.
Room upgraded for my Platinum status.
Given a 4pm check out.
Room was a good size.
Ian's service was excellent & worth a mention.
Breakfast was really good.
May 20, 2013
Rated 5 out of 5 by Renee84 This Hotel is so comforting/relaxing
I got the best night sleep i have had in a long time. The staff where very nice and helpful with all our needs. I will definately be staying here again and recommend it to all my friends.
August 29, 2012
Rated 5 out of 5 by 123489 Mr
Excellent position in central melbourne . excellent restaurant and lobby bar and light meals cab delivery facility excellant first class rooms
our second visit but certainly not our last
November 26, 2012
Rated 5 out of 5 by Chanel02 This hotel is situated in the best location in the city
We found the staff at the Westin to be exceptional. Nothing was too much trouble. The valet parking service was particularly impressive. Check-in was swift and accomodating to our needs.
November 30, 2011
Rated 5 out of 5 by flowerbox Fantastic Hotel !
What a fantastic time i had at the Westin.
Excellent location. Staff are so helpful and friendly.
I would hightly recommend this hotel to anyone visitng Melbourne.
October 1, 2012
Rated 4 out of 5 by Kilpatrick11 Great Location for business traveller
Clean, modern rooms, friendly staff and perfectly located in Melbourne CBD.
Although pricey menus, the food quality is what you would expect from this hotel brand.
January 8, 2014
Rated 2 out of 5 by HK123 Let Down!
The Westin is in the heart of Melbournes Vibrant CBD and when you have an opportunity to showcase thats exactly what you should do......not fail to meet custormers expectations!
February 25, 2013
Rated 5 out of 5 by Manny This Hotel is Fantastic
The service was excellent, the room was fantastic, the most comfortable bed we have ever slept in. Everything was such high standard, we were very impressed. We will stay again
March 26, 2013
Rated 5 out of 5 by RonPerth Old world charm - modernised
I love the Westin Melbourne. The solid wood door hides a luxurious interior - large spacious rooms, excellent toiletries in the deluxe bathrooms, and super comfortable bed.
August 30, 2013
Rated 5 out of 5 by nomi64 Well located and beautifully presented
We had a wonderful overnight stay. The room was spacious and extremely comfortable. The service was great. Breakfast was delicious.
Altogether a great stay and good value.
February 19, 2013
Rated 4 out of 5 by Clouty Nice Hotel
The bed was super soft which was nice but had a huge hump in the middle which made it pretty uncomfortable and kind of weird to sleep in.
Other wise the Hotel is great.
February 27, 2013
Rated 3 out of 5 by BeakyMB Poor Service
Don't have an aircon issue unless you want to be told 5 times how to use the panel on the wall by someone who isn't interested in listening to what you have to say.
August 11, 2013
Rated 4 out of 5 by OneWorld Great Location Nice Hotel
The Westin Melbourne is located in the best area for shopping and dining. The ambiance is nice and the staff friendly. A nice place to stay when visiting the city.
May 19, 2012
Rated 5 out of 5 by Mick60 Great Staff
The entire staff were most helpful, from front desk, to the concierge (special thanks to James), to housekeeping, to the doorman. Location is also a definite plus.
November 8, 2012
Rated 4 out of 5 by manoj Amazing Experience
Best hotel for business travelers.
March 21, 2014