The Westin Melbourne

  • 205 Collins Street
  • Melbourne,
  • Victoria
  • 3000
  • Australia
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Note: At this hotel guests 12 and under are considered children. Please adjust the number of adults and children as needed.
Please see room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. A maximum of two children are allowed in Deluxe Rooms with two double beds. Rollaways, child rollaways and cribs may incur extra charges.

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 4.3 out of 5 by 429 reviewers.
Rated 5 out of 5 by The Westin Melbourne continues to impress The Westin Melbourne offers service and facilities at a consistently high level. From the friendly door (great to see Ian Morrison still doing it) and front desk staff to the housekeeping staff, nothing is too much trouble. The only (minor) glitch was the paucity of bathroom consumables when I arrived in the room, a situation very quickly remedied by the friendly housekeepers. The bed was amazingly comfortable, the room tastefully furnished and bathroom spotlessly clean. The Lobby Lounge is a very pleasant spot to enjoy a beer and a chat. July 10, 2014
Rated 3 out of 5 by Not at its best We've stayed here frequently in the past -- ever since it opened. This visit was marked, however, by a rather distinct falling off in standards. We had to work pretty work hard to get SPG Platinum privileges. Service was generally too relaxed (half the room service order forgotten). And there were odd -- un-cosmopolitan -- elements: the restaurant closed at 8.45pm on a Thursday evening and we watched other patrons wander away after discovering the Martini Bar closed up for the night before 10.30 pm (hardly the advertised 'late' for those of us who remember it at 1am). We used to rate this hotel the best in Australia but it is far outstripped by the Westin in Sydney now. July 6, 2013
Rated 3 out of 5 by Nice location but no spg benefits I stayed at this hotel for two nights. It is in a great location and is a very nice hotel. My issue with this Westin though is they never upgrade you. I was given the usual story -- the hotel is full sorry - and given the room I booked. Another disappointment is that they have no lounge. Most Westins outside of the US have club level lounges, but not this one. So the benefits of being a SPG member are basically zip. [And now I read there will be a 1.5% c/card charge effective Jan 9 2012 ...?] December 9, 2011
Rated 5 out of 5 by Great weekend away. Great location. Great room size, comfy beds, pillows. Staff very obliging and informative. Would definitely stay again. Restaurant amazing. August 8, 2014
Rated 5 out of 5 by Lovely stay at The Westin Melbourne We stayed at The Westin Melbourne this weekend for a special occasion and were extremely impressed with everything. Our rate included a Westin Room which was very spacious and well-appointed. The bathroom was enormous and luxurious (rain shower, large bath). The rate also included 2 martinis from either the Martini Bar or the hotel lobby (we chose Martini Bar), buffet breakfast and a late check out. Such a beautiful hotel right in the middle of the city with everything you could need and want right at your fingertips. All staff were lovely and referred to us by name- a wonderful touch. We will definitely be back! April 29, 2013
Rated 5 out of 5 by This hotel has great features We loved staying at the Westin. The room was roomy, the staff attentive, great breaky and the location was very central. The only fault we had were the pillows. The large ones were too high and the smaller ones were too lumpy. Although the mattresses were amazing. Will still definitely stay again. August 4, 2014
Rated 5 out of 5 by Still up there with the b est of them Extremely happy - as always. One disappointment being, the discount given in resturant to starwood members. We have never been advised that in order to get it, we must produce our card. Hoping this matter has been rectified as per our conversation on check-out? August 5, 2014
Rated 5 out of 5 by The feeling was excellent. The hotel is in a great spot.valet parking was taken care of,the staff at the reception were out standing ,had a coffee just after we checked in and yes the coffee was the best coffee I have had for some time .we went shopping as we were early.when we got back to the hotel our room was ready and it was a delight.breakfast next morning met our expectations and the coffee lattes were 10/10.The check was seamless as was the pickup of car.I am all about the feeling. July 22, 2014
Rated 5 out of 5 by Fantastic position We stayed one night at the Westin and were very pleased with the hotel, the beds very comfortable. It was close to everything that we wanted to see. August 6, 2014
Rated 2 out of 5 by Worst night sleep ever Having checked in around 11pm and headed to the room to complete some work, it was very late by the time I went to bed. Despite some street noise from revellers on their way home, I was so tired I did not notice it too much. However, from 5am the next morning I was bombarded with bin trucks, trams and general noise at a level where it was impossible to sleep. I would have been better off taking my money to a camping shop and sleeping on Collins Street. The hotel and rooms themselves are fine but I expect far more from an expensive CBD hotel. June 30, 2014
Rated 5 out of 5 by why I stay at the Westin I choose to stay at the Westin as I come to work in the hotel. I take an internally facing room as it is quiet and I am not distracted by any street noise or a view. The room suits my needs and I am not disturbed in any way. The staff at the Westin are efficient, courteous but never intrusive. I take Room Service and the food is of a very high quality and the service is admirable. Moreover, the bathroom has a quite superb shower along with understated features. I also feel very rested after my stay as the bedding is very comfortable. July 2, 2014
Rated 5 out of 5 by Excellent location Stayed three nights for both business and leisure. Room was excellent and surprising quiet from outside noise, considering its position in the city. August 5, 2014
Rated 4 out of 5 by Keepiing Up the Standards Good experience all round from concierge, reception and bar/coffee staff. August 7, 2014
Rated 4 out of 5 by Rooms were great comfort As a Gold SPG member, room was upgraded however only after asking for it. (I had assumed that it would be automatic without asking provided there is room available). Breakfast was not good. Unfortunate. August 3, 2014
Rated 5 out of 5 by All round lovely hotel I arrived at 1.15am after a delayed flight. It took me a while to gain access to the lobby but the check in was efficient. The room was beautiful and breakfast room service arrived promptly. August 3, 2014
Rated 2 out of 5 by Heavenly bed, not so "heavenly" The bed in my room this time (208) was obviously well-worn. Lying on either side resulted in rolling into the collapsed middle of each mattress, with a peak in the middle where the two mattresses butt up against each other. Overall it was extremely hard due to its collapsed nature, and as I was in-house for two nights resulted in very little sleep. Not happy. July 27, 2014
Rated 5 out of 5 by Superb Experience We thought this one of the best hotel experiences we have had anywhere in the world. In particular we thought the concierge staff were just outstanding. August 3, 2014
Rated 3 out of 5 by Great location for restaurants and business Room temp difficult to get comfortable. Blankets instead of doona. Wifi should be included free. August 4, 2014
Rated 5 out of 5 by Very Welcoming A good stay often starts with the check in, at the Westin it's warm, generous and sincere. Advice for dinner that night was not requested but was politely provided. That advice turned out to make my single night stay in Melbourne an absolute pleasure and not just a boring business trip. This kind of service is what separates good hotels from great hotels, not the softness of the pillows, the size of the room. This is a great hotel. July 19, 2014
Rated 4 out of 5 by Good night stay Was in Melbourne for a birthday and stayed at the Westin for 2 nights over a weekend in July 2014. Not quite a 5 star hotel, but it is perfectly acceptable reasonably priced 4 star hotel in a great location. Addition of some thinner pillows in the room would have been a good touch as all of the pillows were very high! July 28, 2014
Rated 2 out of 5 by Wrongly charged for power adaptor Enjoyed a very nice night's stay, but all the feeling of well-being and relaxation passed when we received the invoice on return home. There was a $20 'refreshment centre' charge without any identification of what the specific charge was for. The invoice said to contact them if we had a query, but no phone number or email address present on the receipt and the return email bounced! After some effort got through to Accounts who confirmed the charge was for an international adaptor. Never saw it much less used it. Hotel did say they would reimburse the charge. But the episode detracted from the stay! April 17, 2013
Rated 2 out of 5 by Dissapointing My daughter and I booked a twin room for our special 2 night visit to Melbourne. We were given a king bed only - then we were given a single roll away bed with apologies as the hotel was booked out and couldn't offer us twin room- if I had known this I would have booked elsewhere. The booking and visa card was in my name not my daughters. My student daughter arrived first - they asked her for her credit card for her details then proceeded to use her card for payment and wiped her account out. It took 3 working days to turn this around. She had no money to buy food all day until I arrived around 5pm. The hotel is over rated, expensive and superficial, they even add a dollar donation to your bill for a charity - without even asking you- a bit rude especially it is not the charity that I would give to. Will not stay at this hotel again out of principle. Very unhappy customer. February 29, 2012
Rated 4 out of 5 by Amazing staff I loved my stay at the Westin, due to the amazing staff always looking after my needs. Clare, the manager on duty, went above and beyond her duties searching for something I required when Service Express was unable to help; and Paul from Conceirge would give me a new list of Melbourne hot spots to visit on a regular basis, and would spend time directing me on how to visit all of the places. These two staff members really created the Westin experience for me, as well as the amazing housekeepers who kept my room beautifully clean and would respond to all of my requests! Very enjoyable stay indeed. September 2, 2012
Rated 5 out of 5 by Exceptional and consistent everytime We always choose to stay at the Westin every time we visit Melbourne. It is a truly exceptional hotel on all levels and feels like a home away from home. Location and proximity to all of Melbourne's attractions is second to none. We absolutely love staying here! July 28, 2014
Rated 4 out of 5 by Staff were exceptional I did not remember her name but she greeted us when we arrived and checked us in . The information she gave us was very helpful but much more than that she was very warm and friendly. My wife works in customer service and was very impressed with her attention to meet our needs. When we were ready to leave we went to collect our bags from storage and there was no one there to help us, the same girl ( I think her name was Nicole, I hope you can find out who checked us in) came over from check in as she saw us waiting and got our bags for us. Exceptional customer service. May 21, 2014
Rated 4 out of 5 by Comfort + great location The deluxe room at the Westin was one of the best hotel rooms we have ever stayed in. Great layout, spacious and amazingly comfortable beds to sink into and snuggle up. We chose the deluxe room with 2 double beds and there was plenty of space for our 2 young children. The hotel itself seemed quite new and was very well presented. The location is excellent - just a short walk to Bourke street Mall, Federation Square and the Southbank precinct.Parking seemed very expensive, but upon reflection, it was charged overnight, so you could leave your car 2 full days for the one fee. Try to get a deal that includes breakfast - as it was quite yummy - the freshly made pastries and muffins were brilliant! January 7, 2013
Rated 5 out of 5 by Consistently high standard I have been visiting the Westin Melbourne for many years. Rooms are large, very comfortable and classically fit out. All staff have very good customer friendly "can help" attitude. Location is perfect for CBD meetings or holiday and nearby choice of city cafes, restaurants and bars within less than 5 min walk. July 24, 2014
Rated 4 out of 5 by Westin Melbourne This is a beautiful hotel, and I organised a Collins Street view. Despite waiting an extra 20 minutes for the room to be ready after check in time, it was lovely! Deluxe King with Juliette balcony. The bathroom, shower, bed and wardrobe were all amazing. The only let down was the food. Ordered a Thai beef salad for $28. it came with 5 tiny pieces of terribly cooked meat, and lettuce leaves with a few spring onions thrown in for good measure. Overpriced, tasteless and disappointing. Apart from the dismal room service dinner, the buffet breakfast was fantastic! The hotel is a lovely stay and staff are attentive and friendly. They even sent up a box of chocolates due to me being a Starwood Member. April 29, 2013
Rated 5 out of 5 by This hotel is close to every thing Most points of interest and major shops are with in 10 minutes walk July 30, 2014
Rated 5 out of 5 by Beautiful hotel in central Melbourne - lovely old character with 5 star international amenities. Great place to stay in city centre - close to everything and so convenient to restaurants, cafes and shopping. Easy in and out with back driveway. Room, foyer, meeting place are stunning with elegance and class above all else in Melbourne. July 26, 2014
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