Rated 4 out of 5 by LukeG Good, but little things...
Enjoyable stay. Nice, well located, clean hotel. Makes for an 'easy' stay.
One thing - paying for WiFi I don't understand. WiFi today should be as expected as a clean room within a hotel of this level.
November 6, 2012
Rated 5 out of 5 by Robyn Delightful
Fabulous room, wonderfully comfortable. Great central location so close to everything. The bed is indeed heavenly. Biggest problem was trying to wrench myself away from it. A wonderfully relaxing stay.
March 4, 2013
Rated 4 out of 5 by colotti No free wifi in room
wifi should be available for free in rrom.
Business office was very good.
As a Platinum SPG I should have been offered com[limentary breakfast - not done on my first visit; done on my second visit.
October 20, 2012
Rated 5 out of 5 by RODDec13 Always Amazing
The Westin Melbourne continues to out perform my expectations, After 5 years and 100 stays as my home away from home, the staff there consistently and continually give service 'above and beyond'!
March 1, 2013
Rated 5 out of 5 by DKNY1120 Wonderful Staff
Everybody in that hotel is simply wonderful. The concierge gave fantastic dining choices for our stay and activities to keep us busy. The front desk and doorman/valet were friendly and courteous.
January 14, 2013
Rated 5 out of 5 by ashley86 immaculate
I have stayed at this location multiple times and am equally impressed every visit, from the moment I walk in the door. Friendly staff, gorgeous rooms, and attention to every detail in the rooms.
December 4, 2011
Rated 5 out of 5 by DiFrWo A great hotel located in the centre of Melbourne
I love staying at the Westin, the staff are always helpful and willing to listen to any concerns that you may have. The facilities are great, such as the Fitness Centre and the Business Centre.
November 25, 2012
Rated 4 out of 5 by johnW Good Quality Hotel
Check in staff were excellent.
Room upgraded for my Platinum status.
Given a 4pm check out.
Room was a good size.
Ian's service was excellent & worth a mention.
Breakfast was really good.
May 20, 2013
Rated 4 out of 5 by DiFrWo Great location
The Westin is located within the central business district of Melbourne and is close to transport making it a great place to say while in Melbourne. The staff are always friendly and helpful.
February 27, 2013
Rated 3 out of 5 by Platinum4Life Platinum Upgrade
This hotel is not so honest and I have to inform that there is an availability on their online reservation to get Platinum Upgrade.
Their manager's excuse is that we just got a cancellation!
November 28, 2012
Rated 5 out of 5 by Hoyley Great location
The end to end process was so good. Booking over the phone, check in and the offer for the discounted breakfast. Room was clean and comfortable... enjoyed my stay. And the gym was terrific
October 21, 2012
Rated 5 out of 5 by 123489 Mr
Excellent position in central melbourne . excellent restaurant and lobby bar and light meals cab delivery facility excellant first class rooms
our second visit but certainly not our last
November 26, 2012
Rated 5 out of 5 by Renee84 This Hotel is so comforting/relaxing
I got the best night sleep i have had in a long time. The staff where very nice and helpful with all our needs. I will definately be staying here again and recommend it to all my friends.
August 29, 2012
Rated 5 out of 5 by Chanel02 This hotel is situated in the best location in the city
We found the staff at the Westin to be exceptional. Nothing was too much trouble. The valet parking service was particularly impressive. Check-in was swift and accomodating to our needs.
November 30, 2011
Rated 5 out of 5 by flowerbox Fantastic Hotel !
What a fantastic time i had at the Westin.
Excellent location. Staff are so helpful and friendly.
I would hightly recommend this hotel to anyone visitng Melbourne.
October 1, 2012
Rated 2 out of 5 by HK123 Let Down!
The Westin is in the heart of Melbournes Vibrant CBD and when you have an opportunity to showcase thats exactly what you should do......not fail to meet custormers expectations!
February 25, 2013
Rated 5 out of 5 by Manny This Hotel is Fantastic
The service was excellent, the room was fantastic, the most comfortable bed we have ever slept in. Everything was such high standard, we were very impressed. We will stay again
March 26, 2013
Rated 5 out of 5 by nomi64 Well located and beautifully presented
We had a wonderful overnight stay. The room was spacious and extremely comfortable. The service was great. Breakfast was delicious.
Altogether a great stay and good value.
February 19, 2013
Rated 4 out of 5 by Clouty Nice Hotel
The bed was super soft which was nice but had a huge hump in the middle which made it pretty uncomfortable and kind of weird to sleep in.
Other wise the Hotel is great.
February 27, 2013
Rated 5 out of 5 by Christie1 This hotel has a great location
A fantastic hotel situated in the middle of Melbourne CBD, a great place to meet friends, enjoy a champagne and a meal in beautiful surroundings.
July 17, 2013
Rated 5 out of 5 by Mick60 Great Staff
The entire staff were most helpful, from front desk, to the concierge (special thanks to James), to housekeeping, to the doorman. Location is also a definite plus.
November 8, 2012
Rated 4 out of 5 by OneWorld Great Location Nice Hotel
The Westin Melbourne is located in the best area for shopping and dining. The ambiance is nice and the staff friendly. A nice place to stay when visiting the city.
May 19, 2012
Rated 5 out of 5 by Sean44 Perfect location
Right in the heart of the city. Shopping and entertainment right around the corner. Hotel Martini Bar was closed, but lobby bar did serve the same cocktails.
January 15, 2013
Rated 2 out of 5 by Kim46 This hotel is well located to all Melbourne has to offfer.
The Westin Melbourne needs to have a health check of their systems or otherwise they will be left behind by the other 5 star hotels Melbourne has to offer.
April 3, 2013
Rated 5 out of 5 by DebbiieG Great location
Second time we have stayed at the Westin. Would certainly stay there again and recommend it to friends. Great location and staff are friendly and efficient,
February 18, 2013
Rated 4 out of 5 by Dion1234 great stay in Melbourne
Accommodation is excellent. Dinner and lunch are brilliant, especially dinner.
Breakfast buffet is below par and needs work. Otherwise great.
June 23, 2013
Rated 1 out of 5 by LarryBB Service Slips
The normal high quality service standards of the hotel were not evident on this stay.
August 22, 2013
Rated 5 out of 5 by Mozza Very Welcoming and friendly staff.
Great hotel in a fantastic location. Rooms were very comfortable and clean. The most amazing bed. Valet parking attendant was a scream.
June 16, 2013
Rated 5 out of 5 by Mel13 Superb Hotel
Convenient location in the CBD near all shops and transport. Excellent breakfast included with the room. Stayed here before and will return again.
October 17, 2012
Rated 5 out of 5 by Susie Superb service
The service I received during my stay this time was exceptional. Helpful, friendly, polite staff answered all my queries and were just wonderful.
February 24, 2013