Rated 4.3 out of 5 by 408
Rated 5 out of 5 by BigPat56 High quality
Excellent location and amenities...Highly recommended.
August 25, 2014
Rated 4 out of 5 by Tulip67 Beds are awful
Always a classy place. Great staff, great location. Beds are simply awful. They are like mush, no support and you keep getting pushed to the edge because of the support in the middle of the king bed.
August 23, 2014
Rated 5 out of 5 by ThePat Great weekend
We started the weekend with a beautiful high tea.
the staff were fantastic and told us all about the tasty courses we had for the high tea.
we then did a bit of shopping only to come back for a swim and sauna in the excellent pool.
we went out for dinner and a show on the Saturday night and came back and had a great nights sleep on the most comfortable bed we have ever slept on.
All in all The Westin was absolutely brilliant and i would not hesitate in recommending it to anybody
August 19, 2014
Rated 4 out of 5 by NicShef4 Very comfortable room - wonderful bed & bath
Awesome room - I wish I has more time to enjoy it. Bath was to die for!
August 22, 2014
Rated 4 out of 5 by SydneyTraveller Excellent Concierge - Some Disappointments
I was very impressed with the professionalism and friendliness of your Concierge team in particular, but the staff in general
I was disappointed that you are now charging for shoe cleaning - this is not appropriate in this level of hotel. I also thought the minibar offering was poor - "red label' whiskey, and only a 1/4 bottle of wine - not something that could be shared between two
August 18, 2014
Rated 5 out of 5 by Geoff53 Love the location and the overall experience
The Hotel is beautifully appointed,with generous proportions and facilities in the lobby and bar area.
The fireplace is a lovely feature,which gives the hotel bar a nice overall welcoming feeling.
The lounge furniture is extremely comfortable however in some sections could do with a steam clean.Overall,the hotel for me is the only place to stay in Melbourne.
August 18, 2014
Rated 2 out of 5 by boxalldg Unacceptable Door Noise
A major issue with the Westin Melbourne is the high level of door slamming noise. You need to update your door closing mechanisms so the doors don't slam shut. You need to train your staff to quietly shut the doors when servicing rooms not just allow the doors to continuously slam loudly. I will not be using the Westin Melbourne again till the issues are resolved.
August 17, 2014
Rated 5 out of 5 by Sabina77 The Best Hotel in Australia
I frequently stay at the Melbourne Westin and cannot speak more highly about how wonderful it is. The staff are very caring and no request is too much for them. The accommodation is also always lovely with lots of small tokens like free bottles of water in the room and magazines available. One visit knowing it was my daughter's birthday we were given a lovely plate of pastries delivered to the room. I would recommend this hotel over any others in Melbourne. You will be guaranteed a memorable stay.
August 15, 2014