Rated 5 out of 5 by DiFrWo Great staff
The staff at the Westin are what makes the difference. Every member of staff that I met was polite, helpful and made my stay enjoyable. I will be looking forward to my next vist.
June 4, 2014
Rated 5 out of 5 by kbg70 Gorgeous rooms
It would be one of the loveliest places I have ever stayed at so feel sad we only had one night. Close to excellent shopping and restaurants. Stellar services! Beautifully furnished. Will definitely recommend to my friends.
January 20, 2013
Rated 5 out of 5 by Anup87 Perfect Place to be - Westin
It is right in the city center and walkable to all tourist spots in Melbourne. Staff will accomadate all your requests in a timely manner. Clean Rooms and Good Gym and Pool.
The Bar is excellent and good dining facilities
September 18, 2013
Rated 5 out of 5 by DonRACT Impeccable Service as usual.
As a regular to this Hotel I am always impressed with the recognition by the Team from the doorman, reception staff, breakfast chef and Manager. They cannot do enough to make you welcome.
May 23, 2014
Rated 3 out of 5 by lifetimeplat nothing to write home about
recommendable for the location, anything else is average and recognition of platinum status non existent; after several stays i am yet to see an upgrade as per platinum mandatory...
alltogether the hotel is overpriced.
November 30, 2012
Rated 5 out of 5 by TessaB It feels like coming home
I love staying in the Westin in Melb'. It feels like coming home. In particular I adore Ian. He always makes me feel welcome when I arrive. This visit I did not see him until I left. I love his style and warm welcome.
December 9, 2013
Rated 5 out of 5 by Mopakiel Always good service.
We always go back to the Westin because the service is so good.Staff are always friendly.Nothing is too much trouble.Location
,rooms,food etc are very important but attitude of the staff sets Westin Melbourne apart.
October 10, 2012
Rated 3 out of 5 by motherdaughter great for two
Everything was lovely except the management of accomodating three in a room.
July 13, 2014
Rated 5 out of 5 by RJS1952 Excellent hotel facilities and location
The Westin Hotel in Melbourne is perfectly located in the CBD, and has excellent facilities and very helpful staff.
July 1, 2014
Rated 5 out of 5 by AJ1994 Staff were so accomodating
The staff were amazingly accomodating. Nothing was too much trouble. We went for a walk Sunday morning and ere give a bottle of water by Bell Boy to take with us. It is the small things that make the difference.
March 11, 2013
Rated 4 out of 5 by Kat99 This hotel location is great
The central location of this hotel is fantastic just walking distance from everywhere in Melbourne's CBD. The staff were friendly, the facilities immaculate and the breakfast was excellent in choice and flavour.
August 7, 2013
Rated 5 out of 5 by Peter101 Excellent hotel for business travellers
The Westin is perfectly set up to help facilitate the needs of the business traveller. Well located in the CBD of Melbourne and has great spaces for formal and informal meetings with your team and with clients.
March 9, 2013
Rated 5 out of 5 by annie2014aa wonderful stay
This stay exceeded my expectations. I was warmly greeted throughout my stay, quality of bedding and furnishings was excellent and breakfast was delicious. I can't wait to stay here again
May 6, 2014
Rated 5 out of 5 by Mazmen Great place to spend a weekend.
Thanks for a senstaional stay.... at a place away from home. The indulgence package for 2 love birds, spending quality time together was wonderful. The hotels staff were merticulious and made us feel welcomed.
October 7, 2013
Rated 4 out of 5 by Dazzakits The TV was broken
Hi I loved the Hotel and the facilities, the staff and the location, but... the TV in the room was broken, we had a movie pacjkage included but couldnt watch more than 15 minutes before the TV stopped working.
August 14, 2012
Rated 5 out of 5 by EmilyR76 Staff are the stars
We were overwhelmed by how lovely the staff were, not only courteous but very friendly.
The rooms were beautifully clean and room service was quick.
This hotel is in a fabulous location.
No complaints here.
May 13, 2013
Rated 5 out of 5 by Kduong01 Great hotel in a great location
Great hotel in a very good location. It is situated in the heart of the city, with most key attractions close by. The hotel has a very nice and inviting atmosphere, although the price is on the very high side.
July 24, 2013
Rated 5 out of 5 by JujuB A great break
I had a wonderful, 3 night respite/relax. Close enough to home to be on call if needed, but a world away in feel.
The late checkout is wonderful & I will certainly be back next year for my regular "holiday".
November 27, 2012
Rated 5 out of 5 by Craig71 Lovely hotel in great location
The Westin Melbourne is luxury accommodation in the centre of the city. The rooms are beautifully appointed and very quiet. Food is a bit pricey. Overall great experience.
May 18, 2014
Rated 4 out of 5 by Hakka Central and personal
Staff are excellent
Location is very good
Service over all is very good
Concierge are excellent
Beds are comfortable
Rooms clean although bathrooms dated
June 5, 2014
Rated 1 out of 5 by Suebrighton Relaxing quiet Melbourne City Location
As soon as you enter the driveway of the hotel it is hard to believe that you are in the centre of Melbourne. The rooms are spacious and well appointed and very quiet. A great place to escape and relax.
December 30, 2013
Rated 4 out of 5 by LukeG Good, but little things...
Enjoyable stay. Nice, well located, clean hotel. Makes for an 'easy' stay.
One thing - paying for WiFi I don't understand. WiFi today should be as expected as a clean room within a hotel of this level.
November 6, 2012
Rated 5 out of 5 by Robyn Delightful
Fabulous room, wonderfully comfortable. Great central location so close to everything. The bed is indeed heavenly. Biggest problem was trying to wrench myself away from it. A wonderfully relaxing stay.
March 4, 2013
Rated 4 out of 5 by FitzroyTravel Needs a tidy up....
Towels very poor quality, no turndown service, main entrance particularly bland and uninviting - needs plants, breakfast buffet boring not anything compared to Sydney westin. Jerry the chef very good
November 28, 2013
Rated 4 out of 5 by colotti No free wifi in room
wifi should be available for free in rrom.
Business office was very good.
As a Platinum SPG I should have been offered com[limentary breakfast - not done on my first visit; done on my second visit.
October 20, 2012
Rated 4 out of 5 by happytraveller007 v. comfortable bed
excellent location and very comfortable beds - the best I've slept in years.
July 7, 2014
Rated 5 out of 5 by KP2007 Karl Priestly
Good hotel, great staff and location but the 2 nd floor room was very noisy, the shower gave problems with no hot water plus the AC played up, not a great start to a business day
April 22, 2014
Rated 5 out of 5 by ashley86 immaculate
I have stayed at this location multiple times and am equally impressed every visit, from the moment I walk in the door. Friendly staff, gorgeous rooms, and attention to every detail in the rooms.
December 4, 2011
Rated 5 out of 5 by DKNY1120 Wonderful Staff
Everybody in that hotel is simply wonderful. The concierge gave fantastic dining choices for our stay and activities to keep us busy. The front desk and doorman/valet were friendly and courteous.
January 14, 2013
Rated 5 out of 5 by RODDec13 Always Amazing
The Westin Melbourne continues to out perform my expectations, After 5 years and 100 stays as my home away from home, the staff there consistently and continually give service 'above and beyond'!
March 1, 2013