Rated 5 out of 5 by Mugsey84 Beautiful hotel in the center of town
Hotel is outstanding, both in terms of looks as well as practicality. Heavenly beds and showers were great. Staff was very helpful in planning activities in Melbourne, as well as designing a Great Ocean Road itinerary and picking restaurants/clubs to go to. Very nice gym as well. Far exceeded expectations and would definitely recommend/return! Confirmed love for starwood.
May 9, 2012
Rated 5 out of 5 by Sammysue Great Location
We stay here every year and it is a great location. Unfortunately this year our room was very noisy from outside noise. Every morning between 3-4 am the rubbish trucks were emptying bins and the noise was like it was just outside our window, so not a lot of sleep. Hopefully this won't happen again as we will continue to stay there. The staff are very friendly and helpful.
August 9, 2012
Rated 5 out of 5 by Grumps This hotel is close to every thing
Most points of interest and major shops are with in 10 minutes walk
July 30, 2014
Rated 5 out of 5 by Jen33 Great hotel
I love going to the Westin in Melbourne, it's in a terrific location. The staff are always so friendly, sometimes a little slow in the lobby lounge with service. We ate at the restaurant on our first night and we were very disappointed. We normally go a couple of times during our stay for meals but this time we didn't feel it was up to it's usual standard.
April 3, 2013
Rated 5 out of 5 by TheEmu2012 The Westin Melbourne continues to impress
The Westin Melbourne offers service and facilities at a consistently high level. From the friendly door (great to see Ian Morrison still doing it) and front desk staff to the housekeeping staff, nothing is too much trouble. The only (minor) glitch was the paucity of bathroom consumables when I arrived in the room, a situation very quickly remedied by the friendly housekeepers.
The bed was amazingly comfortable, the room tastefully furnished and bathroom spotlessly clean. The Lobby Lounge is a very pleasant spot to enjoy a beer and a chat.
July 10, 2014
Rated 5 out of 5 by Bella8 What a perfect Birthday
My partner celebrated his 50th Birthday and when we checked in, we had a knock on the door and were presented with 3 beautiful cakes, a plaque, champagne, a lovely card and a beautiful Westin Robe. The room was beautiful with the lovely Juliette Balcony, it really made celebrating my partners birthday that much more special. Thank you to all the staff
May 10, 2012
Rated 5 out of 5 by averagehuman Comfortable bed, excellent staff and strategic location
I found the staff were really friendly and doing their job excellently such that everything was smooth during my stay. Checking-in was a brisk, ad-hoc requests were satisfied in shortest-time possible and I can even ask concierge help to send my postcards.
Overall, friendly people, great service and I really love the bed after tiring day at work :)
August 13, 2012
Rated 5 out of 5 by None888 Excellent hotel
I have always enjoyed this hotel It is well located and comfortable. Two observations:
1. The bacon for breakfast is always hardly cooked, why can't it be made crispy without asking?
2. The "make up room" button seems to have no practical effect. I went to breakfast at 8.30 and when I returned at 10.00 the room had not been cleaned.
August 31, 2012
Rated 1 out of 5 by Lyn12 Seriously Dissapointed
In preparing to chair a Board Meeting to release the annual results the wi fi worked on the first night and then would not work during the morning. In the end I went to Macdonalds and the free wi fi worked first time.
Wi fi works all the time in third world countries and is not charged for.
Will consder changing hotels in future
August 19, 2012
Rated 5 out of 5 by Nancy21 Great service
Our thanks to Paul at concierge desk, friendly and patient, very helpful tips and sightseeing recommendations. Our stay was made all the better with his help. BUT, don't understand need for in-room WiFi charge policies, it's a free service almost everywhere we have traveled (we did forego the 250 points option). .
October 29, 2012
Rated 5 out of 5 by Cromok Great hotel, superb staff
The westin melbourne js one of the most pleasant hotels to stay in melbourne. It has very good facilities, great location and absolutely superb staff.
July 28, 2014
Rated 5 out of 5 by PB2035 Very Welcoming
A good stay often starts with the check in, at the Westin it's warm, generous and sincere. Advice for dinner that night was not requested but was politely provided. That advice turned out to make my single night stay in Melbourne an absolute pleasure and not just a boring business trip. This kind of service is what separates good hotels from great hotels, not the softness of the pillows, the size of the room. This is a great hotel.
July 19, 2014
Rated 5 out of 5 by F1Maniac Simply amazing!
I have not seen anything that comes close to the Westin Melbourne in terms of service, room decor, cleanliness and attention to detail!
all three of my stays here has been just perfect. If you go to Melbourne for any reason and can afford 5star just choose Westin. You will not be disaapointed
May 5, 2012
Rated 5 out of 5 by BuzTrav69 Consistently high standard
I have been visiting the Westin Melbourne for many years. Rooms are large, very comfortable and classically fit out. All staff have very good customer friendly "can help" attitude. Location is perfect for CBD meetings or holiday and nearby choice of city cafes, restaurants and bars within less than 5 min walk.
July 24, 2014
Rated 5 out of 5 by 23ST Beautiful hotel in central Melbourne - lovely old character with 5 star international amenities.
Great place to stay in city centre - close to everything and so convenient to restaurants, cafes and shopping. Easy in and out with back driveway. Room, foyer, meeting place are stunning with elegance and class above all else in Melbourne.
July 26, 2014
Rated 5 out of 5 by Cobbychic The Westin has wonderfully friendly staff
It is the small things that mean the most, Courteous staff, clean bathrooms in lobby,
The complimentry bar nuts with your drink in front of the warm fire in downstairs area. My husband and I had the most relaxing lovely time and would not hesitate to stay at the Westin again.
July 21, 2013
Rated 5 out of 5 by mllc Always Excellent
We stay at this hotel on a very regular basis and always find it superb. Everything about the hotel is excellent :)
July 28, 2014
Rated 5 out of 5 by JoRaRoBa1 Great Hotel with great staff
The rooms are fantastic, clean, new and confi.
I would like to make a special mention to
Steve Ciric & James Berechree, at the concierge desk, they save our lives with a delay package. People like this makes SPG hotels the best in the world
January 28, 2014
Rated 3 out of 5 by markf A bit below my expectations for a Westin.
A bit below my expectations for a Westin. Just too corporate and not a personal feel. No one was rude but just not overly friendly. I don’t think I would not stay here again. SPG does not mean much to them here and they do not have a club for or floor for SPG members.
October 11, 2012
Rated 4 out of 5 by Gcccmlc Too soft beds
The beds were too soft and lumpy, the three of us all thought this. One of us even slept on the lounge chair as it was giving back pain on this mattress.
July 27, 2014
Rated 5 out of 5 by fraite64 This hotel lives to its expectations
We try and come here every year, and have not been disappointed. The Westin Melbourne by far is the best hotel I have stayed in. Large quiet and clean room. Service is exceptional. Thanks to the staff at the Westin Melbourne for providing another memorable stay.
August 10, 2012
Rated 5 out of 5 by Pepsta Best Location in Melbourne
Well appointed room.Very comfortable and great size bathroom.
July 28, 2014
Rated 5 out of 5 by Cesar28 Great location
From the moment you arrive you feel welcome,nothing is a problem who can not be solve.Great staff ,listen to your requirements ,amazing Gym and Pool,great dining and breakfast experience.Certainly will be staying many more times to come.
April 24, 2013
Rated 5 out of 5 by Lumi12 Great Hotel!
Flawless and professional services! Great location! We enjoy our stay very much at Westin Melbourne!
July 27, 2014
Rated 5 out of 5 by Katherine56 An oasis in the chaos of life!!
Staying at the Westin is a treat. You are made welcome soon as you approach the valet at the front door and this service continues for the whole of your stay. The discreet luxury of the Hotel, and the Heavenly beds aren't too hard to take either. Another bonus is the Hotel's excellent location.
July 23, 2014
Rated 5 out of 5 by Tonestar Boutique
Perfectly located near all name brand stores from Gucci to Bulgari. Spent 2 nights in an upgrade suite and made us feel like royalty. Very convenient to central Melbourne, theatres and shopping. Every girls dream hotel.
April 29, 2013
Rated 5 out of 5 by Trudes16 Pure Luxury
Ive stayed at The Westin Melbourne a few times now, this time we stayed 2 nights, its such a great room, the best sleep in the heavenly bed and relaxing soak in the big bath. The staff are so helpful and friendly.
August 14, 2013
Rated 5 out of 5 by CGUMark Crerature Comforts
Spoiling ourelves was our objective. The Westin standard of accomodation and service made our visit both enjoyable and comfortable.The staff were friendly and added to the occassion.
Late check out - love it!!!
August 28, 2012
Rated 5 out of 5 by ckd1 Excellent Westin
Great hotel in excellent location. High quality facilities and friendly staff. SPG recognition a little average at this Westin, but may relate to high occupancy.
Will definitely return.
March 17, 2013
Rated 5 out of 5 by Reg12 Great Stay
There is not much to say. It has been a while since I have traveled and when I do as in this time I did not think twice as to where I was going to book. Thank you.
August 21, 2012