Rated 4 out of 5 by Clouty Nice Hotel
The bed was super soft which was nice but had a huge hump in the middle which made it pretty uncomfortable and kind of weird to sleep in.
Other wise the Hotel is great.
February 27, 2013
Rated 4 out of 5 by Kilpatrick11 Great Location for business traveller
Clean, modern rooms, friendly staff and perfectly located in Melbourne CBD.
Although pricey menus, the food quality is what you would expect from this hotel brand.
January 8, 2014
Rated 3 out of 5 by BeakyMB Poor Service
Don't have an aircon issue unless you want to be told 5 times how to use the panel on the wall by someone who isn't interested in listening to what you have to say.
August 11, 2013
Rated 4 out of 5 by OneWorld Great Location Nice Hotel
The Westin Melbourne is located in the best area for shopping and dining. The ambiance is nice and the staff friendly. A nice place to stay when visiting the city.
May 19, 2012
Rated 5 out of 5 by Mick60 Great Staff
The entire staff were most helpful, from front desk, to the concierge (special thanks to James), to housekeeping, to the doorman. Location is also a definite plus.
November 8, 2012
Rated 5 out of 5 by Sean44 Perfect location
Right in the heart of the city. Shopping and entertainment right around the corner. Hotel Martini Bar was closed, but lobby bar did serve the same cocktails.
January 15, 2013
Rated 5 out of 5 by DebbiieG Great location
Second time we have stayed at the Westin. Would certainly stay there again and recommend it to friends. Great location and staff are friendly and efficient,
February 18, 2013
Rated 5 out of 5 by Talia Very central.
The hotel was lovely, fresh, clean and inviting.
Our room was beautiful.
A really relaxing and enjoyable break.
Would recommend and will return.
August 26, 2013
Rated 2 out of 5 by Kim46 This hotel is well located to all Melbourne has to offfer.
The Westin Melbourne needs to have a health check of their systems or otherwise they will be left behind by the other 5 star hotels Melbourne has to offer.
April 3, 2013
Rated 3 out of 5 by Sniko Great location
If you want to shop or eat your way around the delightful city of Melbourne, this is the place to be!!!
April 22, 2014
Rated 5 out of 5 by Mel13 Superb Hotel
Convenient location in the CBD near all shops and transport. Excellent breakfast included with the room. Stayed here before and will return again.
October 17, 2012
Rated 5 out of 5 by Christie1 This hotel has a great location
A fantastic hotel situated in the middle of Melbourne CBD, a great place to meet friends, enjoy a champagne and a meal in beautiful surroundings.
July 17, 2013
Rated 5 out of 5 by BBB2012 Westin Melbourne
Great hotel, located close to great shopping, dinning and transportation options. Staff is very helpfull and the rooms are extremely comfortable.
December 25, 2012
Rated 5 out of 5 by Susie Superb service
The service I received during my stay this time was exceptional. Helpful, friendly, polite staff answered all my queries and were just wonderful.
February 24, 2013
Rated 4 out of 5 by Dion1234 great stay in Melbourne
Accommodation is excellent. Dinner and lunch are brilliant, especially dinner.
Breakfast buffet is below par and needs work. Otherwise great.
June 23, 2013
Rated 5 out of 5 by Albatross Lounge
What a shame this hotel does not have an exec lounge like the one in Sheraton on Park or Le Meridien Picadilly.
Excellent for Platinum members
December 12, 2012
Rated 5 out of 5 by Mozza Very Welcoming and friendly staff.
Great hotel in a fantastic location. Rooms were very comfortable and clean. The most amazing bed. Valet parking attendant was a scream.
June 16, 2013
Rated 5 out of 5 by Linda2012 Great hotel
This hotel is in a great location. Rooms are very bright, spacious, clean and comfortable.
Hotel personnel were courteous and helpful.
January 12, 2012
Rated 5 out of 5 by Doctor Exceptional service
From check in to check out we were made to feel valued and welcome. Staff are to be commended for their professional level of service.
June 11, 2013
Rated 5 out of 5 by juliec27 Location+
Perfect location, friendly helpful staff, a very good overall experience.
April 23, 2014
Rated 5 out of 5 by stevie66 Love it here
Have stayed here many times and just keep coming back.
April 29, 2014
Rated 5 out of 5 by Plat75 The only place to stay in Melbourne
I travel a lot and spend up to 5 months a year in Hotel's yet coming the the Westin in Melbourne feels like home and not a hotel.
December 24, 2012
Rated 5 out of 5 by Zita61 Smiling service that makes you feel special
First contact - the smiling valet parking people - yes folks, country bumpkin is overwhelmed and enjoyed the experience immensely
May 9, 2013
Rated 5 out of 5 by Misho Impressed
It is very rare that I am impressed with a hotel. Great feel, lovely big bathroom, service at the front desk was impeccable.
October 9, 2012
Rated 5 out of 5 by ArtS Great Hotel in a Great Location
I was greeted by friendly staff at the door, friendly staff at check-in and when I needed some assistance with something in the room, the service was prompt and friendly. Staff seemed to genuinely focus on customer service and to be in a pleasant mood. I sat in the lobby for a while waiting for a friend. I was politely asked if I wanted to order any beverage, but when I said I didn't and was just waiting for a friend, I was politely welcomed to do so and not repeatedly asked the same question. The room was lovely, clean, warm and well appointed. The bed was comfortable and linens were crisp. The bathrobes and towels were soft. I had breakfast at the hotel and have to say that the staff were trying really hard, but seemed a little under-staffed for the crowd and needed one or two people more. Having said that, they were also friendly and pleasant. The coffee took ten minutes, which for a business day was probably a bit too long, but when I explained my time constraint, they made an effort to get me my breakfast (I ordered al la cart) quickly.
This is my favourite hotel I Melbourne and a genuinely nice place to spend time if you have a few hours to kill on site.
May 8, 2013
Rated 2 out of 5 by zodmczod Not great
- uncomfortable bed
- lumpy pillows
May 2, 2014
Rated 4 out of 5 by Hitec03 Good location, great service
The hotel is in a great location for business and pleasure, staff were very helpfull and the rooms lice and large.
August 11, 2012
Rated 5 out of 5 by SJP777 Outstanding!
One of the best Westin properties I've stayed in. Fabulous four night stay for the first week of the Aussie Open.
January 18, 2013
Rated 5 out of 5 by narikjar Staff is very friendly and helpful
Right from front desk, concierge, bell man, taxi guys and reservations - all were very customer service oriented.
April 25, 2013
Rated 5 out of 5 by Bradley777 Just Fantasic
I stay at Westin whenever I can, and this was probably the best one yet.
April 5, 2014