Rated 4.3 out of 5 by 429
Rated 5 out of 5 by SEm90 ABSOLUTELY AMAZING!!!!!
the Westin is the most amazing best hotel and I will never stay anywhere else. From the moment we checked in the staff were amazing. They were so helpful and friendly and went out of their way to make us feel welcome. Any question we had we were looked after. It was also so nice that whenever we entered and exited the hotel the guy standing outside would open the door for us. The rooms were very clean and the bed and pillows were comfortable I have no complaints about this hotel!! The Westin is second to none, I highly recommend this hotel to everyone you will not be disappointed!
October 14, 2014
Rated 5 out of 5 by Giblops61 Would recommend this hotel
Great experience from check-in to check-out.
October 19, 2014
Rated 5 out of 5 by shezza first class
fantastic hotel first class from the moment you arrive until the moment you check out
October 19, 2014
Rated 4 out of 5 by TANIRIS This hotel location is one of the best in Melbourne
Unfortunately I had a very poor experience with rude staff(s) at the front desk on my arrival & during my 6 nights stay.
October 11, 2014
Rated 5 out of 5 by TGandPunky TG and Punky
Just love staying at the Westin Melbourne.
Best location.. love the room looking over the square to Swanston St..
Beds are the absolute best.. and we have experienced many beds/sleeping arrangements around the world, and never fail to always compare to the benchmark Westin Heavenly bed..... none have matched it to date and we were not disappointed this time once again!.
My only comment is perhaps a little refresh of room decor and bathroom may be needed..being super critical .Concierge
and desk staff super friendly and helpful.
A wonderful experience again.
October 3, 2014
Rated 5 out of 5 by HappyHolidayHelen everything it says it is
I stayed at a Westin years ago and enjoyed it, so I chose it again to end our holiday. I was not disappointed. Our room was comfortable and well appointed, and the staff were all very obliging. We will return.
October 7, 2014
Rated 3 out of 5 by KiPayKardio Staff response was not there
Overall not a great deal going for this hotel It needs an uplift as it is starting to look a little old. Told staff about problem with shower and this was not fixed for 4 days.
October 4, 2014
Rated 4 out of 5 by RTW55 Room
Its a lovely hotel but .... the mattress is completely had it - Room 316.
The beds sink in the middle - very disappointing as other than that a lovely hotel with wonderful respectful staff.
September 30, 2014