Rated 5 out of 5 by Platinum4Lifeplusfamily Upgrades are noticed! Thank you!
This was our 5th visit in 7 years to The Westin St. John. This past visit was our best ever. What we loved: The new Lemongrass restaurant for dinner. In the past we ate at the hotel as a back up plan. The New Lemongrass was a surprise. The staff was plentiful and attentive, the menu delicious (love all of the small plates/tapas style that have been added), the kids thought the buffet for dinner and breakfast was the best they have ever had, and the live music (steel drum, and soft vocals and guitar the other night) were fantastic.
We also loved all of the new kids upgrades, the frisbee golf, the additional anchored water climbing toys. Activities desk was wonderful with the kids - the SPG meal plan made all of their shirley temples and 3 meals work financially.
We noticed the new ice water stations around the property, the aditional umbrellas at the pool for the needed shade. The one thing they still need is a bit more shade somehow. Maybe a shade canopy, or more umbrellas. The afternoon sun is brutal and everyone seemed to be seeking more shade.
Our room was clean and renovated, and was like a little NYC loft apratment, full fridge, kichen, washer ad dryer.
Truly, we had the best time ever. But that said, if you visit, you really need to venture out to the most gorgeous beaches around the island. The beach at the Westin, is OK - believe the harbor was dredged at one point. The water is fine for swimming, but nothing like the beaches 5 miles away. Take a taxi, or rent a jeep, but getting out is a must. Also - we find the restaurants in Cruz Bay to be terrific. We have 6 favorites, and it's hard to hit them all. We also rent a home as part of our vacation, and will now add Lemongrass at the Westin as a place to go when we are not staying at the Westin. Thank you to everyone who made our stay enjoyable!
April 29, 2015
Rated 5 out of 5 by CourtneyTX Wonderful visit to Westin St. John
We recently stayed at a villa at the Westin St. John and loved our visit. We have two young children - 4 and 6 - and the villas were the perfect fit. The hotel has so many fun activities for kids plus great equipment rentals on the beach. The water trampoline was a huge hit. We also enjoyed our room. Very spacious with all the amenities you need. We used the barbecue grills quite a lot at night, and it could not have been easier. We loved having the kitchen and laundry unit in the villa. Very convenient when you are beach hopping all day and just want to relax with a glass of wine and not worry about having to get cleaned up and go out for dinner. We would definitely recommend this hotel.
April 18, 2015
Rated 5 out of 5 by Sportfan631 Great facility and even better staff
My wife and I just returned from 5 nights at the Westin Villas and we had a great time. I travel quite often, mostly to Starwood properties and I can say I am very happy with the Westin Villas and can easily recommend to both family as well as couples looking for a romantic getaway. From the time we checked in at the airport in St Thomas, while waiting for our luggage, to being greeted at the hotel, meeting with and spending time with the concierge (Terry and Eric), to every single member of the staff, we were greeted warmly and with a smile. Thank you all for a wonderful vacation!
April 12, 2015
Rated 5 out of 5 by stingray soak up some sunhine
Great place to just relax and enjoy. staff was very helpfull and happy ! coral bay was outstanding ! groceries very reasonable. that's why we own here !
March 28, 2015
Rated 4 out of 5 by PrinceJohn First visit since the recent reno
Love the pool apron expansion; Lemongrass looks great and the Marketplace beside it makes sense. The store being up near the lobby has more space than when it was down near the dock and has a good selection but obviously is not as convenient. The staff we interacted with the most were Janice, Dorsett and Helenmary at Snorkels. They are THE BEST! In fact we told Janice before we checked out that she was among the reasons we bought another week starting in 2016.
The not so good review is that the menus at Snorkels and Lemongrass have changed dramatically in our mind not for the better. The quality is good; the variety, the selection and the appropriateness (?) for a beach setting, not so good. The end result is we would only go to the two restaurants to sit at the bar not to eat. For that we would go to Marketplace and eat in our room, get food to cook in our kitchen or go to Cruz Bay. We hope they revisit their unnecessarily radical change to the menu and include more normal food, and by the way reduce the price of a hot dog from $15!!! Outside of a sports arena I have never heard of that rate.
March 9, 2015
Rated 5 out of 5 by 360guy This is 5 Star Resort
My wife and I, just return from a 2 week stay at this outstanding resort.
The location is fabulous. Mr. Ryan, the GM has a professionally trained staff that met and exceeded our expectations.
The Island has many beaches that are great for exploring.
This is a 5 star resort that Starwood can be proud of.
January 28, 2015
Rated 5 out of 5 by DavidF feels like home
13th year of villa ownership and staying at the holiday season. It gets better every year. Service is wonderful - all of the staff went out of their way to be welcoming and give personal recognition - from the airport check in to the ferry, the ride to our room and then everyone we encountered. Brenda is doing a great job in the dining room at breakfast time. Food is improved, wait times are less. New construction is great. Front desk staff always helpful. Can't wait for next year.
January 20, 2015
Rated 5 out of 5 by Barr Great Resort
Great stay from start to finish. Villa was very accommodating with the duplex setup and full kitchen amenities. Property is beautiful and well kept. Staff is very nice. and St John is a beautiful island.
January 19, 2015