Rated 4 out of 5 by mckb Lovely place to go and relax in the Caribbean
The accommodations are absolutely beautiful! In recent years the restaurant, Lemongrass has been renovated to have indoor and outdoor seating. The menu has also had a much-needed overhaul. The food was very, very good and service was very pleasant. For those that like to do a little cooking, they have beautiful (immaculate) Viking grills for guests’ use. The kitchens in the Villas are well stocked with basic amenities (from glassware and silverware to serving dishes and utensils). The new location of the market (next to the restaurant) is very convenient, open most of the day for quick bites, snacks, great desserts, and drinks. Snorkels is ok. It’s the only place open for lunch and is convenient for hungry and thirsty pool and beach goers.
The resort has great new pool chairs and cushions, but the beach could really use new chairs with cushions. There are great new floats and a good offering of complimentary beach activities. Renting a dingy is a fun way to explore the other beaches in St. John.
The staff is very friendly and helpful at the Westin St. John. Beautiful and relaxing place to visit! The only draw back right now is the current arrangement for transportation to the airport, due to the dock reconstruction.
June 9, 2015
Rated 5 out of 5 by GemGirl Great Renovation and Excellent Staff
My husband and I own a 1 bedroom hillside villa (timeshare), and use it in May of every year. This year's stay was particularly enjoyable for several reasons. First, the renovation is beautiful and nicely done! It really impressed us as we drove into the Resort on the first day. We were able to check in right on time, and we noticed that all of the staff were extremely friendly. This was very much appreciated. Second, I had a full body and foot massage by Lori, who was excellent! The only thing I noticed was that the products used did not have a fragrance or aromatherapy to them. I like the smell of exotic oils like lavender, etc. when getting a massage but this did not take away from the therapeutic experience. Also, I used the gym quite abit. I love the new treadmills that have video landscapes on them. If you have to be in a gym, it's nice to look at beautiful outdoor scenery while you are working out! DeJeene, who worked the desk at the gym, was really friendly and very helpful in explaining the sports activities offered at the Resort. I took advantage of the tennis lessons offered. My first class was with Fernando and it was so enjoyable, that I signed up for three more! He is an awesome instructor. I am a beginner and he taught me basic forms for the proper forehand and backhand strokes, and proper serving. But just as important, he made the classes fun!!! In sum, our stay was wonderful and we honestly can't wait to go back next year.
June 3, 2015
Rated 4 out of 5 by bob2099 Great Villa Stay
Room was more than comfortable. New lobby just opened during our stay; Our room was late being available but shortly after we had settled in, the GM sent us a welcoming basket that eased our dismay. Can't wait to get back.
June 2, 2015
Rated 5 out of 5 by RS25th Great Staff
Ms. "V" is outstanding. You can tell she really takes pride in her work. The staff are very nice and the villas are in great shape. Very clean!! BTW, if you need an awesome Deep Tissue Massage ask for "Mae"...and 50min is to short...go for the 80min.
May 4, 2015
Rated 5 out of 5 by Platinum4Lifeplusfamily Upgrades are noticed! Thank you!
This was our 5th visit in 7 years to The Westin St. John. This past visit was our best ever. What we loved: The new Lemongrass restaurant for dinner. In the past we ate at the hotel as a back up plan. The New Lemongrass was a surprise. The staff was plentiful and attentive, the menu delicious (love all of the small plates/tapas style that have been added), the kids thought the buffet for dinner and breakfast was the best they have ever had, and the live music (steel drum, and soft vocals and guitar the other night) were fantastic.
We also loved all of the new kids upgrades, the frisbee golf, the additional anchored water climbing toys. Activities desk was wonderful with the kids - the SPG meal plan made all of their shirley temples and 3 meals work financially.
We noticed the new ice water stations around the property, the aditional umbrellas at the pool for the needed shade. The one thing they still need is a bit more shade somehow. Maybe a shade canopy, or more umbrellas. The afternoon sun is brutal and everyone seemed to be seeking more shade.
Our room was clean and renovated, and was like a little NYC loft apratment, full fridge, kichen, washer ad dryer.
Truly, we had the best time ever. But that said, if you visit, you really need to venture out to the most gorgeous beaches around the island. The beach at the Westin, is OK - believe the harbor was dredged at one point. The water is fine for swimming, but nothing like the beaches 5 miles away. Take a taxi, or rent a jeep, but getting out is a must. Also - we find the restaurants in Cruz Bay to be terrific. We have 6 favorites, and it's hard to hit them all. We also rent a home as part of our vacation, and will now add Lemongrass at the Westin as a place to go when we are not staying at the Westin. Thank you to everyone who made our stay enjoyable!
April 29, 2015
Rated 5 out of 5 by CourtneyTX Wonderful visit to Westin St. John
We recently stayed at a villa at the Westin St. John and loved our visit. We have two young children - 4 and 6 - and the villas were the perfect fit. The hotel has so many fun activities for kids plus great equipment rentals on the beach. The water trampoline was a huge hit. We also enjoyed our room. Very spacious with all the amenities you need. We used the barbecue grills quite a lot at night, and it could not have been easier. We loved having the kitchen and laundry unit in the villa. Very convenient when you are beach hopping all day and just want to relax with a glass of wine and not worry about having to get cleaned up and go out for dinner. We would definitely recommend this hotel.
April 18, 2015
Rated 5 out of 5 by Sportfan631 Great facility and even better staff
My wife and I just returned from 5 nights at the Westin Villas and we had a great time. I travel quite often, mostly to Starwood properties and I can say I am very happy with the Westin Villas and can easily recommend to both family as well as couples looking for a romantic getaway. From the time we checked in at the airport in St Thomas, while waiting for our luggage, to being greeted at the hotel, meeting with and spending time with the concierge (Terry and Eric), to every single member of the staff, we were greeted warmly and with a smile. Thank you all for a wonderful vacation!
April 12, 2015
Rated 5 out of 5 by stingray soak up some sunhine
Great place to just relax and enjoy. staff was very helpfull and happy ! coral bay was outstanding ! groceries very reasonable. that's why we own here !
March 28, 2015