Rated 5 out of 5 by chesterca Great hotel and well maintained.
This property is very well maintained. The room furniture is kept clean and not grubby as some places don't change out throw pillows and the like. The bathroom was very clean. Nothing to complain about. Staff was friendly and helpful.
November 8, 2012
Rated 5 out of 5 by Onebabymoon Thank you
Our trip to Portland this time was the most memorable. The staff at the Westin was fantastic and was there every time we needed help, recommendations, or just a suggestion. We thank you and appreciate the extra mile for our babymoon.
January 2, 2013
Rated 4 out of 5 by DanO Great location
Hotel was nice - clean. Check in took a while, I did not have an upgraded room, but very clean. Location is very nice with running trails nearby. My reservation somehow lost my Starwood number. Overall OK, but could have been better.
April 14, 2012
Rated 5 out of 5 by Grant15 Glad we chose the Westin
Great hotel close to everything in downtown Portland. Room was perfect - and staff was courteous. Nicely appointed fitness center. Hotel restaurant is the Daily Grill so food was excellent too. This Westin has a boutique hotel feel.
February 4, 2013
Rated 4 out of 5 by cheddar151 Staff
The front desk clerk GAVE me her cell phone charger 3/25/12 after I had left mine at the office, saying she could get another from her brother. Would not let me buy it from her. Another example of really outstanding Starwood staff.
March 25, 2012
Rated 2 out of 5 by Jenni16 Pretty but no wifi
The hotel was clean and well decorated. The bathroom was particularly well appointed. However, after spending $300/night, wifi was NOT even included! Westin wanted to charge us another $12.95 to access wifi.
June 22, 2013
Rated 4 out of 5 good location, good staff, good rooms
we stayed two days and had a wonderful stay at the westin. spacious rooms, excellent showers, alert and friendly staff. also liked the green minded policy of the hotel.
great breakfast (although airco made restaurant very cold).
September 26, 2012
Rated 3 out of 5 by lizz ok stay
no true concierge. Staff does not go the extra mile like the nines. The trash was full near the valet area and the valet told me I should walk a half a block and put my trash in the city garbage can. My husband was speechless.
September 18, 2012
Rated 3 out of 5 by William Good the first stay, only 33% last two visits
Was signed up as a Starwood Preferred Guest first visit. Two of the last three visits they could not find me in their records. Staff is friendly, but the organization seems not too together. Trying elsewhere next time.
May 4, 2013
Rated 4 out of 5 by TexasBill Easter weekend stay
We missed using a hot tub. Also, would prefer small fridge and microwave rather than the liquor cache. Lastly, one garbage can in the bathroom is not sufficient.
We enjoyed our stay and would return to the Westin again.
April 3, 2013
Rated 5 out of 5 by arlo120 Location and Staff
Stayed 5th night free using SPG points. Wouldn't stay anywhere else when I visit PDX next. From Cory at front desk to Valet to Housekeeping to Bar and Food service the best. Did I mention location? Perfect.
June 6, 2013
Rated 4 out of 5 by Meembomb noisy and cold
it took us until the morning to figure out how to warm the room up. And someone across from us kept going in and out of their room so that the door would slam starting at 5AM. So the rooms could have been better insulated.
November 13, 2012
Rated 3 out of 5 by broadway big highs with a few lows
Was so touched that Natalia quickly sewed a missing button on my dress shirt. Decor is wonderful. Heat did not work well in the room. TV reception was poor and did not have msnbc. Very friendly bell and front desk staff.
January 23, 2013
Rated 5 out of 5 by Kippy1 Excellent as always.
Staff is pleasant and helpful. The room is very clean and comfortable.
August 30, 2013
Rated 5 out of 5 by sbert Westin Portland has the feel of a small boutique in the heart of Portland.
The Westin Portland is located in the heart of Portland. While the rooms were of good size overall the hotel has the feel of a small boutique. The staff was very helpful in helping us to locate places around Portland.
January 3, 2013
Rated 5 out of 5 by family58 Loved the personal touch
We were welcomed with connecting rooms as previously requested. The boutique style hotel felt updated, yet comfortable. The downtown location was prime, so we could walk or take public transportation. We will be back!
July 26, 2012
Rated 5 out of 5 by JoshM You get what you pay for.
And you pay for the details. Leaf shaped soap?! Awesome. Hot cider when checking in on a rainy day?! Well played. Portland monthly in a secret location?! i was just looking at that in the store! Bravo guys, bravo.
November 7, 2012
Rated 5 out of 5 by jimk69 Fantstic Staff and excellent location
I stay at the Westin in Portland often, it's in a fantastic location and has more of a boutique hotel feel to it. I highly recommend the Westin Portland. The staff is always pleasant, helpful and accomodating.
September 28, 2012
Rated 5 out of 5 by Bear1 Nice Rooms--good service--not too big
Most rooms large, well equipped, up to date finishes, comfortable beds. Immediate service at front desk. Excellent location-trams and modern street cars very close to hotel. TV needs upgrade to HD channels.
October 25, 2012
Rated 5 out of 5 by Gary50 Great location, even better service
Can't beat the location for shopping or dining options and for walks along the river. Staff and service throughout hotel are exceptional...professional, friendly and attentive. Love this hotel!
April 20, 2013
Rated 3 out of 5 by PlatinumTim Housekeeping sub-par
My first eve I folded the comforter up and put it on the floor. I also had a cocktail glass I brought up from the bar. On my 3rd eve both were still in the same place I had put them 2 days before!
February 22, 2013
Rated 5 out of 5 by txrw Great Location and Hotel
My son and I stopped in for one night and really enjoyed being in the heart of downtown.
Liza was at the front desk when we arrived and she was great to help us find a couple of shops nearby.
August 2, 2012
Rated 5 out of 5 by marc730 1st of many
The Westin was such a pleasant experience that helped us to consider visiting Portland many more times in the future.
July 31, 2013
Rated 5 out of 5 by Railrunner Westin Portland
This delightful small hotel in the heart of downtown Portland is staffed by genuinely helpful people who do everything they can to make your stay memorable.
June 23, 2013
Rated 4 out of 5 by Bobo60 Good room Bad room
The first time I stayed I had a nice room with king bed, reading area, with a great shower. This last time I had two beds with no reading area, no easy chair, and I felt cramped.
February 20, 2012
Rated 4 out of 5 by Jsz59 Better than expected
Better than the competition but
While the daily grill staff was attentive and professional Restaurant food is a flop ...
Thanks we'll be back ... But not to dine
March 13, 2013
Rated 4 out of 5 by Cheryl63 Room
My reservation was for a King deluxe room with a city view. I received a room on the 4th floor (view of a hair salon) that was clearly for a disabled person. Very disappointing!
December 20, 2012
Rated 5 out of 5 by Runawaymom Hotel made for a perfect weekend
Great location and facilites. The staff was very, very pleasant, friendly, efficient and accomodating. Can't say enough good things about this Westin. Can't wait to go back.
March 4, 2013
Rated 5 out of 5 by MRKP Great Service
The man behind the front desk could not have been more helpful. He answered all of our questions, had an extremely pleasant demeanor and made our stay as easy as it could be.
January 10, 2012
Rated 5 out of 5 by JJ12 Convenient downtown location. Great service.
My stay the Westin was first class all the way. I would also like to commend Cory at the front desk for his friendly service. Will stay here again.
June 3, 2013