Rated 5 out of 5 by NCtravelerJD Even for fun - the service is fantastic
Normally a great place for the business traveler last week they hosted FC Bayern Munchen for the MLS All Star friendly.
They never missed a beat, maybe only the bartender who was totally overwhelmed, they did 4X the normal service on a Tuesday night. Perhaps overly critical to offer only 4 stars, the rest of the service and experience was 5 stars easy.
The hotel had a completely different vibe as did the staff, but the service never wained. A great time for all travelers, tourists and players!
August 12, 2014
Rated 4 out of 5 by Taylorgirl1242 Noisy!
We loved the Westin's beautiful lobby in Portland complete with incredible artwork including a Picasso.
As we drifted off to sleep (or tried to) we could here every little noise in the hallway. Our neighbors were not being loud, it' just that the soundproofing was poor. We could hear each time they opened and closed their door and every footstep in the hallway.
Other than that - our stay was lovely! I wish we got better sleep though :-)
August 10, 2014
Rated 5 out of 5 by BLARGE charge for internet
I am a SPG member, Gold status, and after getting home and viewing my bill that was emailed to me, I had charges for internet usage I incurred while using my I-pad in the room. After calling the hotel I was told the free Wi-Fi is for Platinum members only. First time at any SPG hotel I've gotten this. in today's world, using the internet happens all the time, and was surprised, especially for SPG members. I "assumed" a simple phone call would reverse the charges, but I was wrong. I will definitely look at other hotels when I go back to Portland. Hey $39 dollars is not a lot, but I guess too much for the hotel to reverse the charges and keep a customer??
April 21, 2014
Rated 5 out of 5 by NCtravelerJD Great Service - trip after trip
A staff that makes you fell welcome and almost as comfortable as home.
They truly do appreciate the challenge and grind of business travel!
August 12, 2014
Rated 4 out of 5 by CoconutMaiTaiDenise PDX
Very nice hotel, location is on the outskirts of downtown walking area. The local thugs and drug scene take a lot away from the pleasure of staying at this location.
August 11, 2014
Rated 5 out of 5 by RJHSea Beyond Expectatons
Manager Matt T. and staff were completely superb during my two nights at the Portland Westin.
My stay occurred during a busy week when an international sports team was also staying in the hotel (along with their own security team, private dining requirements, etc., etc), yet the staff still found time to not only meet a few personal requests I'd made, but actually exceed them.
I was beyond impressed, and I can highly recommend this hotel to all, and to seasoned travelers especially.
August 7, 2014
Rated 5 out of 5 by soshoppin What's not to love?
Lovely hotel in every way. From start to finish this is an excellent place to relax, renew in peace with the touches elegance.
August 6, 2014
Rated 4 out of 5 by mlm78 Good value hotel
Great location and staff is very helpful. Excellent recommendations made for restaurants near by.
August 4, 2014