Rated 5 out of 5 by homercles99 reliably great
Always a great stay. Perfect location, and somehow the valets manage to juggle a very short space (3 cars on Alder for space) to still prompty take/get the car. Quiet environment, always spotless. (Also nice touch of a small gift on the 10th stay!) My most regular hotel.
March 8, 2014
Rated 5 out of 5 by DavidLP26 Westin Portland = Excellence
They assure guest comfort in every aspect, bar none. They have a unrelenting desire to make sure every guest is taken care of in to the utmost of their ability. Staff, such as Amelia Jude, is exceptional, outgoing, and supremely friendly, helpful, and courteous. It doesn't get any better at any Westin than what is a wonderful experience at this hotel and location, whether work, pleasure, or a stacation due to inclement weather.
February 9, 2014
Rated 5 out of 5 by ToddGY Another great stay at the Westin
The Westin is a great hotel in Portland.
The entire staff is warm, friendly and go out of their way to greet you as you come and go. The rooms are very comfortable and quiet. The restaurant staff at breakfast was also excellent and the food was very good.
The location of the hotel is close to great restaurants, shopping and nightlife.
I look forward to my next stay at the Westin.
February 3, 2014
Rated 2 out of 5 by Essi Best room in the hotel, huh? Does that include the flooding?
So I took a chance at staying here to save a little as compared to the other Starwood property nearby that I love. Big Mistake.
At check-in, I was told that there were at full capacity until I told them my name and they saw I was platinum. The next morning I took a shower which ended up flooding my bathroom and into the hallway which I spent the next ten minutes trying to dry up with all of the towels. Luckily they sent up a repair man to work on the shower as I shaved and brushed my teeth.
I didn't receive an apology, nor an offer to move to another room, nor even a courtesy follow up voicemail.
As for the room, it seemed a lot smaller than I would have expected, and the interior was rather dated. Had I not gone through the flooding, I would have given 3 stars as the rooms need a bit of updating.
February 12, 2014
Rated 5 out of 5 by ParisMarie Wonderful Hotel
Hotel was very nice, perfect for business travel. Had complimentary Starbucks Coffee and bottled water in the room which was nice. Very clean gym with good equipment. A little dissapointing the beds did not get turned down for being such a nice hotel. Other than that, I would definitely stay at this hotel again.
December 9, 2013
Rated 5 out of 5 by michaelt08037 Westin Portland 1/22-1/23 2014
I stayed at the Westin in Portland for the first time during my business trip on 1/22-1/23. I have been traveling to Portland for work recnetly, and during my last trip I stayed at the Sheraton by the airport. IT was TERRIBLE. So this time, I made sure to stay at a different SPG property, and it was the Westin downtown. This place was GREAT! I would recommend it to anyone going to town. It is centrally located, rooms are all very nicely appointed, the gym isn't huge, but has all you need, and the staff were all very friendly, and helpful. The best people there were the doorman/ valet guys. They were funny, and helpful, and always acted as if they were enjoying themselves and tehir job which was a great first impression of the hotel.
January 24, 2014
Rated 3 out of 5 by cmh15 This hotel met my needs but was not very clean.
Beds had dark hairs on the when I first entered the room. A table I unfolded had old smashed food on it. Toilet had red mold on back of toilet seat.
February 1, 2014
Rated 5 out of 5 by SMKM A Seamless & Quick Business Trip
The Westin Portland is perfectly located for any kind of business meeting. The property itself offers a great night's sleep due to the room comfort and the location serves well for on or off property meetings or entertainment. The staff were all friendly, helpful and very courteous. You can't go wrong by choosing this Westin property. Looking forward to returning.
January 27, 2014