Rated 4 out of 5 by cacti1 Hotel was great--restaurant lacking
Breakfast was slow --servers need training and need to be much more efficient. Receptionist sat us -waited about 10 minutes until she came back apologized for delay and brought coffee and tea. Spilled the hot coffee on table and her hand. Proceeded to wipe up floor and then the table with same cloth!!!Waited another 10 minutes for waiter. Didn't clear dirty dishes in timely manner. Busboy walked around like he was lost.
September 12, 2014
Rated 5 out of 5 by BLARGE charge for internet
I am a SPG member, Gold status, and after getting home and viewing my bill that was emailed to me, I had charges for internet usage I incurred while using my I-pad in the room. After calling the hotel I was told the free Wi-Fi is for Platinum members only. First time at any SPG hotel I've gotten this. in today's world, using the internet happens all the time, and was surprised, especially for SPG members. I "assumed" a simple phone call would reverse the charges, but I was wrong. I will definitely look at other hotels when I go back to Portland. Hey $39 dollars is not a lot, but I guess too much for the hotel to reverse the charges and keep a customer??
April 21, 2014
Rated 5 out of 5 by Fluffetarian Ultra comfortable
I always enjoy staying in the Portland Westin. The staff is very friendly and the rooms are comfortable. I always get a great nights sleep in Westin's heavenly beds. You can't beat the location. Be sure to check out the food carts across the street!
September 8, 2014
Rated 5 out of 5 by MTVeronica Gorgeous hotel - but small room
This hotel is located in the heart of Portland, and is close to everything. There is no swimming pool, so that could be an issue for some (my daughter was very dissapointed). We were upgraded to a deluxe corner room, which was lovely but way too small for three people. I should have asked for a different room - my fault, but my husband and daughter were tired and just wanted to unpack and relax.
September 5, 2014
Rated 4 out of 5 by Taylorgirl1242 Noisy!
We loved the Westin's beautiful lobby in Portland complete with incredible artwork including a Picasso.
As we drifted off to sleep (or tried to) we could here every little noise in the hallway. Our neighbors were not being loud, it' just that the soundproofing was poor. We could hear each time they opened and closed their door and every footstep in the hallway.
Other than that - our stay was lovely! I wish we got better sleep though :-)
August 10, 2014
Rated 5 out of 5 by Cindy45 Great location
This Portland hotel is in a great location for walking around Old Town, Downtown, and the Pearl. The hotel lobby, bar and restaurant is designed for the comfort of its guest and I was pleasantly surprised with the beauty of the decor. We stayed in a king room that was designed beautifully. The bathroom was huge with a tub on one side and a walk-in shower on the other. Although the bathroom had a large mirror over the vanity and a full length on the door, it would have been good to have a mirror in the bedroom too.
August 25, 2014
Rated 4 out of 5 by TML25 A great location in Portland
My wife and I stayed here for a quick getaway, and it was perfect. Easy access to the restaurants and other attractions of Portland. The room was very comfortable, and the staff was responsive. That said, they had to respond, as several items were missing from our room when we checked in. Not a big deal, but a lack of attention to detail by housekeeping. Our final folio was incorrect as well. Again, staff cheerfully corrected it upon request, but it added to the overall impression of things being good, but not quite right.
August 17, 2014
Rated 1 out of 5 by thenicegrinch Very Rude
My TV was the only thing on and I had to move to a different ro because it was to loud! Never in my have I had to move from a room! I am very disappointed and will never come to Portland again!
August 23, 2014