Rated 5 out of 5 Perfect for Business
The Westin, Taipei is smart, modern, the rooms are excellently appointed and beautifully maintained, the staff are friendly, polite, very attentive and could not be more helpful. I only ate breakfast there, but the Buffet has a great variety to choose from, both western and asian and they always have fresh fruit, juice and yoghurt, with an espresso drink made to order, the baked ham was excellent.
July 20, 2014
Rated 3 out of 5 by Xiaobao Disappointed at TV resources
Unable to find any sports channel which features FIFA World Cup thus missed the final! No other venue onsite or nearly could serve this purpose either probably due to the location of this hotel. Rest items are still up to par including friendly staff.
July 15, 2014
Rated 4 out of 5 by Joeli Beautiful contemporary Execituve Lounge.
The wine served in the Exec Lounge could have been better or with more choices.
July 16, 2014
Rated 4 out of 5 by SSP1 Upgraded hotel offfers better value
New decor and facilities are more moderan and is user friendly. Still not a big fan of the building layout as the atrium creates lots of echo and sound proofing is still not great.
July 15, 2014
Rated 4 out of 5 by anymak128 Improvement of bathroom amenities
Like most hotel hairdryers, they are just bad!!! Should really look into improving that.
July 8, 2014
Rated 4 out of 5 by JYeh Surprise
I am a long time Westin Taipei Hotel customer since the 90s. I really like the location, staff service quality of this hotel.
However, this stay gave a big surprise that for a Starwood Executive room with a horrible quality of the king size bed. It is very obvious that the bed needs to be replaced since both sides of the bed sunk with no support. I had to sleep in the middle of the bed in order to get some support. As you can imagine, it was very challenging to get calls, turn off lights & etc.
It suppose to be a superior room, however it was the worse room that I ever had in this hotel's stays.
I really hesitated to mark "yes" to recommend this hotel to my family or friend, hope that this major issue could be fixed ASAP by the hotel.
I had to get frequent massages during this stay due to back pain.
July 3, 2014
Rated 4 out of 5 by KenYao Great Staffs
I had really pleasant time while I stayed here, staffs were very friendly and helpful, especially
the Ryan from the front desk, Mark from the concierge, Yuri from the Sales and Clark from the bell section.
Because of all those great staffs from above had put their hard work and help this hotel win my heart.
I'd love to come back and stay again next time when I'm in town.
July 2, 2014
Rated 5 out of 5 by SGSG Fantastic and reliable
Great place to stay. Whenever i return they make an effort to remember small things. This time there were a lot of guests nevertheless they found a room for me within 5 minutes. Such great service!
June 30, 2014