The Westin Stonebriar

  • 1549 Legacy Drive
  • Frisco,
  • Texas
  • 75034
  • United States
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Rated 4.5 out of 5 by 234 reviewers.
Rated 5 out of 5 by Best Room Ever Exec Suite #3029 was so big you could play hide and seek. January 5, 2013
Rated 5 out of 5 by Excellent experience I will choose it again ! Thanks for Miss Sherry's help ! May 17, 2012
Rated 5 out of 5 by Wonderful stay The staff, food and room all surpassed my expectations. May 15, 2013
Rated 4 out of 5 by thin walls The only quiet hours were between three and six am. August 1, 2012
Rated 4 out of 5 by Great features Excellent hotel services and personnel very helpful January 26, 2013
Rated 5 out of 5 by beautiful motel excellent service and felt like being at home August 3, 2012
Rated 5 out of 5 by great hotel very nice hotel - would strongly recommend October 21, 2012
Rated 5 out of 5 by Excellent Hotel Hotel , Food and Service were perfect ! June 20, 2013
Rated 5 out of 5 by the hotel stay This hotel was great l, met all our needs October 2, 2012
Rated 5 out of 5 by Luxury & Comfort Loved our stay: Mother/Daughter escape! August 8, 2012
Rated 5 out of 5 by Location Excellant locationon the golf course. August 17, 2012
Rated 5 out of 5 by Great Hotel Excellent food, hotel , service ! March 24, 2013
Rated 5 out of 5 by This hotel has great features Heavenly products are wonderful November 19, 2012
Rated 5 out of 5 by Phenomenal Service! Phenomenal service! Thnx! May 5, 2013
Rated 2 out of 5 by Mgmt. left a lot to be desired It speaks volumes about this hotel that the most courteous and professional people I encountered were from the restaurant and valet staff. We checked in quite late and the associate at the front desk was kind enough to honor my request for a late checkout. When I called the next day to verify the checkout time I was told that I needed to vacate the room immediately for a new guest. I spoke with three different associates, one of which identified himself as the property manager. He was exceedingly rude to me and said that I had to be out of the room immediately or my things would be removed and I would be charged for an extra day. I explained that I was a gold member and that I had confirmed my late checkout at the front desk the previous evening. The manager told me in no uncertain terms that I was lying about my gold status and late checkout. I explained to him that we made plans based upon the late checkout and we couldn't break them without losing a great deal of money. He told me "Your plans are not my responsibility or my concern. You need to be out of the room by 2pm." This last conversation with the manager took place at approximately 1pm and I had to drop what I was doing and rush back to the hotel to check out by 2pm. Upon checkout, I asked to speak with the manager but he refused to speak with me. Overall this whole experience was humiliating and quite expensive, as we had to break our plans to come back and check out of our room. I've never had such an awful experience at a Westin before and I really hope this was a fluke. July 24, 2013
Rated 5 out of 5 by Beyond Great My stay at The Westin Stonebriar was fabulous. First, I must say that the friendliness and hospitality I experienced at this property must be the way of Texans. Although I have stayed at many Starwood properties since becoming an SPG member, the welcome when I arrived right down to the assistance I received in trying to get somewhere or something is incredible. Each morning I was able to take advantage of the breakfast which offered a variety of healthy options. I particularly enjoyed the Westin Stonebriar granola, my favorite breakfast cereal. It was great! During a conference event, I was able to sample even more great food at an evening reception. Again, exceptional! There was so much to choose from and it was delicious. While I must say the entire staff that I encountered did an excellent job, I must single out one who made my stay memorable, right from the beginning, Samuel. On my arrival day I called Service Express and Samuel really did make me feel like 'I belong'. He was welcoming, caring, pleasant; just so easy to talk to. He said I would be receiving a little treat and when would I like for it to be delivered. Since I was going out for a little while, I told him at 9:30 pm. Well, I got back after 9:30 and forgot all about my 'goodies'. I called Service Express the same evening about something else and guess who answered, Samuel. He asked me, "did I receive my treats?" Of course I had but did not realize it. On the counter was a little note that I had missed, explaining that my treats were tucked away in the fridge. To my delight there was a tray of 5 huge chocolate covered strawberries with whip cream. It was truly a nice way to end the day. Samuel, thank you so much for such wonderful treatment. I can truly say that you have set the standard that I will be hoping to receive everywhere I go. You are extraordinary! You are perfect for the position. As STARWOOD says, "YOU BELONG"! June 3, 2013
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