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Richtlinien zum Mindestalter

Um eine Reservierung vorzunehmen, müssen Gäste mindestens 21 Jahre alt sein und einen gültigen Ausweis vorlegen können.

Rated 4.4 out of 5 by 252 reviewers.
Rated 5 out of 5 by Excellent Hotel From the moment we checked in to the time we left we received excellent customer service! The bellmen, the front desk personnel, the bartender and the barista all provided excellent, friendly service each day of our stay. I would highly recommend the Westin Stonebriar. September 8, 2014
Rated 5 out of 5 by All employees were great We enjoyed our stay. It was a great pool area for our little ones. We had the perfect place to eat our meals on the patio. The employees were all helpful and friendly. September 1, 2014
Rated 3 out of 5 by This hotel needs to be aware of practices when checking in early. The front desk acted as if they hadn't experienced an early check -in. I arriver about 98:30 Am July 31 and at the request of the person at the check-in desk presented my id and a credit card that was swiped. At around 5Pm I went to the front desk to pick up my room key and had to go through the whole check-in process for the second time. I later thought about eth first time my credit card was swiped and why this was required again. Not a very good practice fro an establishment to have. I will now have to watch my credit card activity to make sure the first swipe wasn't used for some other purpose. Re-training needs to be conducted for the staff. August 3, 2014
Rated 5 out of 5 by Exceptional hotel Room was very clean and bed extremely comfortable. Staff was attentive to customer's needs. August 25, 2014
Rated 4 out of 5 by Great Stay, Poor Front Desk Experience I had a great stay with my wife for her birthday. The hotel was very accommodating of our dog even providing him with a bed and pair of food and water bowls. My wife appreciated the note and cookies left in our room celebrating her birthday. When booking the room I just booked the lowest rate I found on SPG.com but at check in was told that the rate was too low to honor my Platinum status. This was disappointing. I was sure it was an eligible rate but decided against pursuing the issue. I did, however, confirm the next day with Corporate Customer Care that the rate was, in fact, an eligible rate and should have all Platinum benefits honored. August 7, 2012
Rated 2 out of 5 by Not all Westins are create equal... I was excited to explore the city of Frisco and of course the local Westin. I am a proud Starwood Snob and especially enjoy the Westin experience. Unfortunately, the Stonebriar left me disappointed and underwhelmed. The staff members were unattentive and the rooms are in need of a remodel. I ordered room on the first nights...75 minutes later I was still waiting. I initially appreciated the apology and the fact that the hotel took care of the bill until I actually received my food. My fries were cold and the wings were dry and overcooked. The bathrooms were nice and updated, but that is where it ended. The room decor was dated and damaged. As a Platinum member, I've experienced Westin properties all over the US and other countries. I know what to expect and this Westin did not my expectations. January 1, 2013
Rated 5 out of 5 by Fantastic!! We had a wonderful stay at the Frisco Westin Stonebriar location. The room was excellent - bigger than most hotels for standard 2 queen beds room. We want you to continue to offer the 'birth year rate' as this was an outstanding deal. We also highly recommend you keep the 'go green' $5 credit. The staff was attentive and we appreciated all of the available amenities and extras including the chilled bottled water by the pool. We only wish that the Aqua Bar would have been open past 3pm on Sunday. August 13, 2014
Rated 5 out of 5 by Loved this hotel atmosphere Excellent - friendly staff nice rooms, nice bar, good cafe August 21, 2014
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