The Westin Resort & Spa, Whistler

  • 4090 Whistler Way
  • Whistler,
  • Britisch-Kolumbien
  • V0N 1B4
  • Kanada
  • Landkarte

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Rated 3.9 out of 5 by 213 reviewers.
Rated 2 out of 5 by Hot Hotel but NOT in a Good Way First The Good: Wonderfully dog friendly, supplied dog bowls, bags and bed for no extra charge. Staff did the best they could to address problems. Second The Bad: Room 908 was a hot box. Temperatures of over 27C made it uncomfortable for us and for our dog. Sleep was fitful. An engineer eventually got the air conditioning to work but after hours of feeling like we were in a tent in the desert, We should have been moved to a cool room IMMEDIATELY. The engineer could fix the unit for the next guest. I will recommend this hotel but with reservations. The Ugly: The 30 dollar parking fee is obscene, The West should offer complimentary WIFI it doesn't July 2, 2014
Rated 1 out of 5 by Be Careful Of Refreshment Centre I checked in on Saturday night and checked out Sunday morning. Two folios were emailed to me, which is fine, then a third folio was emailed to me the next day with almost $15.00 worth of charges for the "refreshment center", which I did not use. I left a message for the hotel billing department and as of now (Wednesday night), I have yet to talk to anyone regarding the erroneous charges. BE CAREFUL WITH THE REFRESHMENT CENTER CHARGES, Someone either screwed up or housekeeping is stealing the alcohol and charging the guests for them hoping the guests would not dispute them and housekeeping gets free alcohol and candy. July 2, 2014
Rated 4 out of 5 Hit and miss service Waited about 15 minutes to check in and there was not a line- one person on the phone and the other helping a customer. Had dinner at Grill and Vine, party of 16 but restaurant was pretty empty. First couple to sit down at the table and last couple to get a drink. Took a very long time to get our bill after we asked. July 7, 2014
Rated 5 out of 5 by A great place to stay Recently had the opportunity to visit Whistler, BC. We enjoyed our 5 day stay at the Westin, the service was exceptional, friendly and knowledgeable staff ensured our stay was successful. July 7, 2014
Rated 5 out of 5 by Amazing Hotel Great room décor. Courteous staff. Great Location. Amazing food at the Grill and Vine restaurant. July 7, 2014
Rated 5 out of 5 by Whistlers finest My wife & I had a wonderful weekend in Whistler and thoroughly enjoyed the Wesitn and will return for certain. July 7, 2014
Rated 2 out of 5 by Didn't Meet Expectations The room needed some updating, the shower was not clean, the A/C didn't cool the room enough (we had to open the windows which allowed the unpleasant odour from nearby smokers into the room). Wireless access in the room was also an additional over-priced charge and should have been included in the price. The fitness centre and pool were decent, but staff were not usually present even though the area was quite busy. July 4, 2014
Rated 3 out of 5 by Missed expectations While the facility was to the level expected for Westin Resorts, we were very unimpressed with staff at check-in and check-out. Not at all friendly. Quite impersonal. Valet at check-out simply handed car keys over while not helping with bags or opening car door. We will in all likelihood choose to stay elsewhere for our next weekend at Whistler. Disappointing service for the dollars spent. July 2, 2014
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