The Westin Resort & Spa, Whistler

  • 4090 Whistler Way
  • Whistler,
  • Columbia Británica
  • V0N 1B4
  • Canadá
  • Mapa

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Rated 3.9 out of 5 by 262 reviewers.
Rated 5 out of 5 by A home away from home We felt comfortable from the time we arrived until our departure. October 13, 2014
Rated 1 out of 5 by Unexplained charges After checking out extra charges were added to the bill. Hotel is unwilling to justify. October 12, 2014
Rated 4 out of 5 by october 3 to 5 The hotel is quite fine and the room accommodation was excellent. Improvement is required with handling the bicycle storage request for this guest. Staff is poorly informed; the bike cage is not well signed; and this experience was difficult to understand given that Whistler is such a biking destination. October 7, 2014
Rated 3 out of 5 by Good but not for the price Nice hotel and GREAT location. Rooms need a refresher and maybe some have already, but mine wasn't (still clean though). Outside is being done so that's a great sign. Beds were great, so that combined with location still make this a place to stay IF the pricing is right. Do not overpay to stay here unless you get an updated room (not sure if those exist yet though). September 16, 2014
Rated 1 out of 5 by Disapointment!!! This hotel was a big disappointment. The room was shabby, paint off wall, mold in shower, dirty grout in showder, dirty carpet, dirt on faux leather dining chairs, fireplace did not work (they did fix), remote sound and mute did not work, paint chipped on molding in bathroom, bed dreadful, large indentation and sagging, finish off fireplace mantel, baseboards scuffed and dirty, September 23, 2014
Rated 5 out of 5 by Excellent hotel My husband & I stayed here for 2 nights. Front desk staff is extremely nice. We had a one bedroom room; it was small but comfortable and there was a small balcony which was nice. Only 1 complaint. During our first day of breakfast, we couldn't get any service. I ended up getting my own drinks (breakfast was a buffet so the server only had to bring drinks). The manager on duty recognized the poor service and made it right, which we appreciated. We ended up at the restaurant for dinner. Service was much better! The food was good but I felt it was overpriced (which I guess is to be expected at such a location). September 4, 2014
Rated 2 out of 5 by Hidden Parking Rates - not for local BC & WA residences I recently stayed at the Westin Whistler with my wife and newborn. Upon arrival, I was told that parking was not included in the rate, even though on the Westin Whistler website, there is an explicit public advertisement that state local BC and WA guests who show valid ID (which I had) had parking complimentary with their stay. The front desk manager, tried to explain they do not advertise that, I showed him the webpage on their own site, he then went on to try to explain how different rates include and exclude parking. $30 extra per night was added to my 2 nights stay. I feel that local guests from BC/WA area are treated like 2nd class citizens since it appears The Westin Whistler's target guest is really the international traveler, which my family and I were not. I would not stay there again, even though I am a SPG member. Plenty of other hotels in Whistler to choose from. September 14, 2014
Rated 5 out of 5 by great staff and a great hotel When we arrived at the Westin we were immediately recongised as platinium guests and upgraded to the top floor in the north tower facing away from the hustle and bustle for a quiter stay, also upgraded from a studio to a one bed apt. which was much larger and bigger kitchen, our rooms were large, newly decorated and very comfortable. My wife and i were delighted with our platinium upgrades after our long flight from dublin ireland. This was our first time to ski Whistler and also visit Canada, Before we arrived at the westin we co ordinated our ski tickets and dinners with ian at concierge, he was most helpful to us which saved us considerable money. I would also like to complement Daniel the duty manager for his help in resolving a small problem without fuss and completely to our satisfaction. THANK YOU WESTIN for a wonderful vacation. For a great and reasonable wax and sharpen go to whistler village sports and ask for Ged. January 29, 2012
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