Rated 4 out of 5 by kosmo beautiiful location
The weather was fantastic !!
Very nice room, nice view.
Disappointed that the pool was closed.
My only complaint is that everything is an add on. Brought bikes, storage is an add on, Parking add on, safe add on. Some of these things could just be included in my opinion.
May 6, 2013
Rated 5 out of 5 by Bikezen Excellent view from hotel room of slopes
Staff was very friendly and helpful. Room was accommodated nicely and of course the bed was wonderful. I particularly enjoyed the nice work out facility and views from the hot tub. We will be back for mountain biking this summer and will stay once again at the westin.
March 22, 2013
Rated 5 out of 5 by Brutus01 Always Great Staff
From the bellhop and car service staff, to the front desk, it seems the Westin has amazing staff.
The room is clean, the cleaning and service staff are great.
I even got a dessert to go from the restaurant for my daughter in the room who was craving chocolate......
March 19, 2013
Rated 4 out of 5 by Clubchamp2 Internet connectivity
I had the full Internet access package - the connectivity varied between one and two bars and the speed was so slow as to make it a useless amenity. Supposedly this level of connection is appropriate for Netflix, but often I got shut out because of no signal.
January 31, 2013
Rated 5 out of 5 by emmayee Westin is my home away from home
We come to the Westin Whistler at least 2-3 times a year and everyone is always friendly upon arrival and they remember your names! We just got a dog and LOVE the Heavenly Dog Bed and Bowls. Always a great vacation when at the Westin Whistler.
November 12, 2013
Rated 4 out of 5 by SFerry Beware with the Breakfast Hat Trick
I just stayed in the Westin this weekend, such a great hotel! As an SPG Platinum member, my status was recognized right on the check in, I was granted upgrade to a corner room and late check out, without having to "remember" the staff, which is really nice. The room was fanstastic and great location, with a balcony and a lavish King Sized bed. I would definetely give it a 10/10 if not by the "free" breakfast that I was entitled to. When at the restaurant for breakfast, I was informed that I would receive just a fruit plate with the voucher, if I wanted the full buffet, I would have to upgrade the voucher, paying CAD 12 to do so. Ok, 12 bucks for a banquet is still a good deal, but the thing here is that the program says that I'm entitled to a "continental breakfast", which anywhere it should be a buffet, not a fruit plate. It is bad when you have a expectation about anything and that goes below the line. Other than that, it was a great vacation, and I look forward to come back, but next time without "continental breakfast" vouchers.
April 14, 2013
Rated 4 out of 5 by Grizzbear Staff are amazing, very helpful.
Had such a peaceful stay, no noise to put up with. The staff were very accommodating and friendly. We enjoyed the hot tub a lot. The bathroom soap was awesome but the floor on the bathroom was quite slippery, which was the only downfall to our stay.
October 24, 2012
Rated 5 out of 5 by highlife fun times at Whistler
This hotel is in a great location- very short walk to the Whistler express gondola. The facilities were great, and the room we had was excellent. Staff were friendly and courteous. Best of all is that we had 3 great days of weather for skiing!
March 8, 2013
Rated 1 out of 5 by Sparlz Power outage
I know I can't blame the staff at this location for a power outage of in excess of 12 hrs. What I don't understand is the lack of "plan B" exhibited by the staff. By the time they offered us an opportunity to move to another hotel it was near dark and we never would have been able to pack up everything and leave to the Hilton. My wife and I stuck it out and stayed in our room, utilizing flashlights and blankets. Power was restored around 10pm and after losing the whole days use of our room was confident the hotel would "make it right" upon our departure. I have been a Starwood preferred guest for many, many, years and would expect nothing less. We were provided with a free breakfast our last day but I was shocked to receive my checkout portfolio and discover we had been charged for the lost day of the power outage. Not acceptable. We travelled to this location for a once in a lifetime visit to the west coast and will probably never have the opportunity to return. We do however have a future reservation with a Starwoods Hotel which I am now considering cancelling.
October 12, 2013
Rated 5 out of 5 by ANAB WHISTLER WESTIN WITH WEST COAST HOSPITALITY
OBVIOUSLY CUSTOMER CARE IS PARAMOUNT AT THE WESTIN WHISTLER. TOP NOTCH PEOPLE ASSISTING WITH YOUR EVERY NEED. STUNNING VIEWS FROM A WELL APPOINTED, MODERN, SPOTLESS, SUITE. DELIGHTFUL STAY. KUDOS TO ALL. UNTIL NEXT TIME.
September 23, 2013
Rated 4 out of 5 by NOwifi Wi Fi
Wi Fi reception was non-existent, very disappointing. Great Wi Fi reception is an expectation not an amenity to be hoped for. The front desk directed me to call "technology" which is not located on premises and was no help.
February 18, 2013
Rated 5 out of 5 by DH99 Excellent Service and dining experience
This full service hotel is probably in one of the best Whistler Village locations next to shopping and the path to both mountains. The staff is extremely hospitable and is eager to make your stay even more enjoyable.
October 24, 2012
Rated 5 out of 5 by DKUSTRA62 Another great stay
Staff perfect,wonderful hotel,as a plat spg member,was given a upgrade,will be back in 2 weeks to enjoy the hotel again
January 20, 2014
Rated 5 out of 5 by GerryI A beautiful hotel in a gorgeous location
Nobody could ask for a nicer hotel. Well located in Whistler village, it has all the required amenities and more. Stunning decor and generous rooms with excellent beds. I particularly liked the bathroom.
September 11, 2013
Rated 5 out of 5 by Freida55 Didn't want to leave...
Had the pleasure of staying at the Westin in Whistler this past week, can't wait to return!
The room, dinner and customer service were all top-notch, my thanks to everyone involved in a wonderful experience!
August 25, 2012
Rated 4 out of 5 by guesswho Like the hotel
Overall nice hotel. Only issue was finding power outlets for my phone and computer. There we no accessible outlets on or near the desk or nightstand without unplugging the lamps.
November 26, 2013
Rated 5 out of 5 by Tim2013 Awesome Whistler Location
Great location near to all the major lifts out of Whistler village.
Great staff, great rooms and FireRock bar a welcome haven every night after hitting the slopes hard.
We had an awesome 10 day stay.
January 7, 2013
Rated 5 out of 5 by Eva19 Best location
Once again, I enjoyed my stay & I can state with 100% certainty that with courteous, professional staff, location of the hotel everyone will have wonderful time. I am looking forward to my next stay.
December 23, 2012
Rated 5 out of 5 by Manju wonderful hotel
best location ! out of hotel and found youself in a village so excited to ski and mountain bike.
my room on 3rd floor east building faces the mountain and I can step out from slid window go up hill!
August 17, 2012
Rated 5 out of 5 Fantastic hotel in the perfect location
The hotel is in an ideal location for both the Whistler Gondola and the Village. The Valet service was an added advantage at the end of the day, especially when traveling and skiing with children.
December 12, 2012
Rated 5 out of 5 by Joey99 Westin Whistler - Excellent Stay
Had to share that we had an absolutely terrific stay at the Whistler Westin Resort. We were made to feel like very important guests, and the staff accommodated us whenever possible, thank you!
August 15, 2013
Rated 5 out of 5 by RichardL Great location & excellent service
Westin is conveniently located near the Whistler gondola and the Village. The staff was very accommodating in looking after our personal needs. We plan on returning in the near future.
August 21, 2012
Rated 5 out of 5 by SPGfans Great Canada day stay
We had a great room with a perfect view of the fireworks from our room. Ian at the Aubergine Grille gave our kids a special treat at the breakfast buffet. We really enjoyed our stay.
July 6, 2012
Rated 4 out of 5 by MMandGG Very nice and convenient Whistler Hotel
Nice hotel with great amenities in a fantastic central location to the village and Blackcomb chair lift. Everything is literally out your door and within walking distance.
September 20, 2012
Rated 4 out of 5 by Normandie Hotel met expectations.
Great location, pool, spa and fitness center.
I felt the front staff was bit in a rush to check me in, lacked full explanation of room amenities, billing, parking, etc.
July 30, 2013
Rated 4 out of 5 by Doggylover Dog friendly
Love being able to bring our dog on vacation. Great location. Rooms are pretty small.
January 7, 2014
Rated 5 out of 5 by Digby2 Pet Friendly!
When we came back in from a quick stroll to the park, the bell staff offered a warmed towel to dry off my dog. Love how attentive they were to our needs. Way to go.
October 30, 2012
Rated 2 out of 5 by Clarke Noisy room
Noisy rooms. Wasted a half day of skiing waiting for a quiet room. After being kept up most of the night, found our reimbursement unsatisfactory.
February 20, 2013
Rated 5 out of 5 by joe3678 great weekend
Great stay! The new Grill & Vine restaurant is a must for all visitors. Fantastic Food!
December 21, 2013
Rated 4 out of 5 by Buckeye47 Nice Hotel
The room was very comfortable and felt like home. Spa was average but enjoyable. The hotel was easy to get to and the staff were very friendly.
September 5, 2012