Rated 5 out of 5 by Beachbunny Always a pleasure
Another nice visit at the Westin Poinsett in Greenville. Always welcoming, pleasant, friendly and professional staff. Lovely facilty, well kept and in the best location in town. I would reccomend this hotel to anyone wanting a excellent get away weekend or few days.
January 21, 2013
Rated 5 out of 5 by FurmanParentTR Hotel is in a great location.
My requested room was not available upon my check in; front desk staff accommodated with a very nice upgrade to a suite room. The hotel has a great location; walking distant to all the fabulous highlights of Greenville. Looking forward to our next stay.
October 7, 2013
Rated 4 out of 5 by Pope Hotel staff and location
Hotel staff were excellent and went that extra mile to make our conference a success. The hotel's location is wonderful, it is in the middle of all the action in Greenville. Everything was within easy walking distance. Plus, the food was very good.
October 16, 2013
Rated 5 out of 5 by KathyG Southern Charm
Gorgeous, and well appointed hotel.
Location is excellent, loads of restaurants, taverns & unique shops within walking distance. And Greenville's beautiful falls park & trail is only a block away. I will stay here again on my next trip to this fun & hip town
March 27, 2013
Rated 5 out of 5 by Firefly123 Great Last Minute New Years Plans!
My husband and I waited so long before making NY plans, so I had no expectations when I booked our stay at the Westin Poinsett in Greenville, SC. To my surprise, we were treated like royalty, and the indulge package we paid for was even better than expected.
January 3, 2013
Rated 5 out of 5 by Lakelover In town for Reedy River Run
Our Son ran in the 10k Reedy river run and suggested that we stay at the Westin Poinsett, Greenville. We were not disappointed. We looked out our window and saw we were right above the starting line for the race. We will return again to this beautiful city.
March 3, 2013
Rated 3 out of 5 by SMC2012 Nice hotel but overpriced for the location
Staff was very friendly and professional. Just an ordinary room and hotel at a very high price for Greenville SC. It's just an issue with value for the dollar, if the room cost had been $180 versus $240, it would have been reasonable and worth the money.
September 30, 2012
Rated 5 out of 5 by John54 Top notch Hotel
By far the best SPG Hotel that I have stayed at. The staff all had A+ attitudes and personalities, the food was amazing, location was warm and scenic, and my room was like being at home. I enjoyed the trip and look forward to returning for future stays.
February 22, 2013
Rated 5 out of 5 by David Outstanding service
While I only stayed one night, it was apparent from the first moment I arrived that the staff at this property places service and support as priority #1. What an outstanding group, if you are looking for a outstanding experience select this property.
April 23, 2013
Rated 5 out of 5 by Brad1044 I would come back!
Having stayed at many hotels for business, I was extremely impressed with my stay at the Poinsett Westin. The manager, I believe her name is Dru, made us feel right at home and made a very stressful business week much better with outstanding service.
June 12, 2012
Rated 3 out of 5 by GreenvilleRes3 The hotel is beautiful and has a great location.
This hotel has a great location. However I expected better service and more attention to detail at this hotel. I came here on my Anniversary and was disappointed to the lack of attention to my request and no follow up when brought to their attenion.
August 14, 2012
Rated 5 out of 5 by cjnc1995 Just as expected
My wife and I stayed here last year for the first time and we pleasantly surprised. The hotel is wonderful , but the staff is remarkable. Jason, at the front desk, should be complimented....very helpful.
November 26, 2013
Rated 3 out of 5 by CofA SPG not very special
Hotel well located, beds very comfy, rooms and lobby clean. Two bed request not honored, just told shouldn't use Expedia. No effort expressed to solve problem. No difference being SPG. No extra effort or amenities offered to us.
October 16, 2013
Rated 5 out of 5 by Mannie Southern Charm
This hotel has the charm and grace that epitomizes Greenville. The restaurant, lounge, and the overall ambiance was much appreciated. The staff was also 4 star. Thank you so much for a wonderful venue for the start of our Christmas season.
December 7, 2012
Rated 4 out of 5 by 2Brendan green
I think the new "green" program is a wonderful idea. I have no problem reusing towels and making my own bed. I did not realize, however, that if you participate you get no service (ie - replace coffee - empty trash, etc).
October 19, 2013
Rated 5 out of 5 by LN128 AMAZING HOTEL
Such a high quality hotel and so beautiful. It's like stepping back in time with gorgeous architecture but with all the modern amenities. The staff was beyond great and the restaurant and lounge was top notch. I can't wait to go back.
August 10, 2013
Rated 4 out of 5 by TiredToday Headboard
This is the only hotel where I have stayed where the headboard on the bed is not securely attached to the wall in order to prevent banging through the wall to the next room -- my room.
November 30, 2013
Rated 5 out of 5 by Moneymom Excellent hospitality!
Took my teenage daughter to a concert close by. We had a phenomenal experience due to the excellent service we received at the hotel! Staff was very accomodating and willing to please. Would definitely stay here again in the future.
March 26, 2013
Rated 5 out of 5 by Kelly55 Great stay!! Loved the location
We stayed the weekend while visiting Greenville SC for my son's birthday. The staff was very helpful and provided us with a gift basket for my son and plates and silverware for us to use when eating birthday cake.
September 30, 2013
Rated 3 out of 5 by javagold This hotel seemed old and outdated
bathrooms were small. Ventilation was poor. Beds were great. Noise level was excellent. Rooms were big but had a lot of wasted space. closets were small. Storage (drawers) did not exist. Room smelled musty. Lighting was poor.
August 1, 2012
Rated 5 out of 5 by JCX1 Beautiful hotel with southern charm
One of the best Westin hotels in the world. This hotel oozed southern charm and ambience. The location was convenient to get to restuarants and sights we wanted to see. The staff was very friendly and made us feel at home.
October 24, 2012
Rated 5 out of 5 by juptier The hotel and staff
Absolutely great stay From the time of check in until we checked out . The entire staff was fantastic. Everyone should check you out.
December 16, 2013
Rated 4 out of 5 by Traveler1234 Nice hotel, staff was not very helpful
Hotel met my expectations but the staff did not. Unable to accommodate any requests and there was no Gold recognition. I was not impressed by the food either. Rooms were very clean and had everything that was needed.
May 20, 2012
Rated 3 out of 5 by hithere IW Show
The room was very nice and clean - great maid service.Had issues with garage card key - getting in or out. also, was over- charged for the parking - so far have been unable to resolved. Told 6 per night charged 15?
April 25, 2013
Rated 5 out of 5 by dckh01 Romantic overnight stay.
Excellent service and a very romantic evening. Our favorite part was breakfast in bed the next morning followed closely by the champaign and strawberries the night before. Lovely stay and can't wait to do it again.
May 1, 2012
Rated 5 out of 5 by Macy Wonderful old historic hotel with great ammenities
This was our first time staying at the Poinsette and our expectations were exceeded. Every member of staff we encountered was professional and treated us like honored guests. We would stay here again in a flash!
February 10, 2013
Rated 5 out of 5 by Rose51 Casually Elegant & comfortable
Beautiful historic architecture, lots of character, friendly accomodating staff,
rooms are large & comfortable. Excellent location in middle of beautiful downtown.
Fair price -relaxing lounge area & restaurant.
May 11, 2013
Rated 5 out of 5 by Sam10 Excellent property
I am bias to the Westin Brand. I use them frequently and always had a great time. This particular property has a great location and great management.
December 1, 2013
Rated 5 out of 5 by sumada This hotel has charm and elegance with service to match.
Fantastic food and service. The porters were especially friendly and accomodating. Loved being able to walk to museums and shopping. And, it met our request for quietness which is so lacking in newer hotels.
March 26, 2013
Rated 3 out of 5 by GC2529 Not up to par
When we got to our room and pulled open the curtains we were overlooking the roof and hvac units. That should be conveyed upon Booking. We were allowed to switch. But rooms just look and feel "tired".
August 21, 2013