Rated 5 out of 5 by Rose51 Casually Elegant & comfortable
Beautiful historic architecture, lots of character, friendly accomodating staff,
rooms are large & comfortable. Excellent location in middle of beautiful downtown.
Fair price -relaxing lounge area & restaurant.
May 11, 2013
Rated 5 out of 5 by Susan23 Excellent Hotel
This is a very nice hotel, staff is very friendly and the rooms are very nice.
May 8, 2013
Rated 5 out of 5 by puglover hotel has great location
great location. very clean and beautiful city
walking distance to park, shopping and dinning.
May 7, 2013
Rated 5 out of 5 by Greenvillegirl Westin Poinsett
Great place! The staff was wonderful!
May 6, 2013
Rated 3 out of 5 by Makatdon Never going back
First of all was Expecting to be greeted by the bellhop upon arrival, they were so relaxed, i didn't feel welcome.
I've been to many hotels and never had someone decline what I asked for when they do provide the service. Ordered fries at midnight because my daughter was hungry, called room service only to hear that the person who is cooking doesn't know how to make fries so sorry and didn't even recommend something that could've been done. Drove around town, went on the highway and couldn't find anything open. Very disappointed. Would never recommend anyone, especially with children going there.
May 5, 2013
Rated 4 out of 5 by pegnomis Paper products not so "Heavenly"
I recently stayed at your hotel and found it to be very nice. Rooms was spacious and the "Heavenly" bed and shower were very nice. However the paper products (toilet paper, tissues and paper towels) were really bad, not "Heavenly" at all. I have allergies and my nose was not doing very well after my stay. I found these things to be well below the other standards you have set. Otherwise my stay was very nice.
May 3, 2013
Rated 3 out of 5 by hithere IW Show
The room was very nice and clean - great maid service.Had issues with garage card key - getting in or out. also, was over- charged for the parking - so far have been unable to resolved. Told 6 per night charged 15?
April 25, 2013
Rated 5 out of 5 by David Outstanding service
While I only stayed one night, it was apparent from the first moment I arrived that the staff at this property places service and support as priority #1. What an outstanding group, if you are looking for a outstanding experience select this property.
April 23, 2013
Rated 5 out of 5 by Gmccks2006 Great hotel, great location
Everything in this hotel was top notch from the moment my wife and I walked in. Every person we encountered from the valet to the front guest agents, were extremely friendly and welcoming. This will be our hotel of choice anytime we are in Greenville. The location was perfect, as everywhere we wanted to go was within walking distance. Thank you for a great stay.
April 22, 2013
Rated 4 out of 5 by Beth This hotel had wonderful staff. Extremely accommodating.
The staff were very hospitable and accomadating.
April 16, 2013
Rated 5 out of 5 by Beachbunny Well received
It is always a pleasure to check into this hotel, front desk always so effcient and have the knack of friendliness and professionalism. Rooms always meticulous, public areas always clean and tidy, waitstaff and bar staff always friendly and pleasant. Lobby is beautiful and takes you back to a different age, a lovely place to sit and relax. Five stars all around!
April 16, 2013
Rated 5 out of 5 by schlieca Wonderful vacation experience
A very comfortable room and friendly accommodating staff especially the front desk and porters. Love the hotel, location is excellent, many restaurants, taverns & unique shops within walking distance and Greenville's beautiful falls park & trail are only a block away. I will definetly stay here again on my next trip.
April 16, 2013
Rated 5 out of 5 by VirginiaTravelers Excellence Overall
A very comfortable room and friendly accommodating staff. A great re-model on this unique 20's building. Walking distance to good restaurants. We'll return!
April 7, 2013
Rated 5 out of 5 by CollegeDad Greenville's Top hotel
I stayed with my daughter in the Executive Suite. The suite was lovely, with a large bathroom, and with the pull-out sofa (rollaway bed was also available) comfortably slept both of us for only the additional suite charge. 24 hour fitness center was very good - clean, equipment in good shape (which is often not the case even in fine hotels). Our top choice for Greenville. We'll be back.
April 6, 2013
Rated 5 out of 5 by karen936 great greenville hotel
love this hotel- very cozy but elegant atmosphere. only thing missing is a frige and microwave which would be a plus
April 2, 2013
Rated 5 out of 5 by wigstheome Classic Grande Dame and Excellent Location
A little different from many Westins, this is much more of a classic hotel, albeit with modern amenities, rather than the more modern feel of most Westins. The valets are quick and efficient, and my car was brought up quickly -- although self-parking is also an easy option if you wish to save $5. Check in was simple and easy, and my room had already been upgraded to a suite without asking (this hotel is very good about recognizing Starwood status). My suite was quite comfortable, and the hotel sent up an amenity basket after I checked in, a nice touch. Greenville happens to be an immensely enjoyable destination, and the Westin is right in the middle, offering convenient access to the surrounding shops, restaurants, and parks. The hotel's restaurant is certainly fine, although there are a myriad of choices outside its doors. The workout facility is also more than adequate. All in all, an excellent choice in a great town.
April 1, 2013
Rated 4 out of 5 by Tina70 The location is perfect!
My husband and I had a wonderful time walking and exploring downtown Greenville. The hotel staff was courteous. I would highly recommend the Westin for a weekend get away.
April 1, 2013
Rated 5 out of 5 by KathyG Southern Charm
Gorgeous, and well appointed hotel.
Location is excellent, loads of restaurants, taverns & unique shops within walking distance. And Greenville's beautiful falls park & trail is only a block away. I will stay here again on my next trip to this fun & hip town
March 27, 2013
Rated 5 out of 5 by sumada This hotel has charm and elegance with service to match.
Fantastic food and service. The porters were especially friendly and accomodating. Loved being able to walk to museums and shopping. And, it met our request for quietness which is so lacking in newer hotels.
March 26, 2013
Rated 5 out of 5 by Moneymom Excellent hospitality!
Took my teenage daughter to a concert close by. We had a phenomenal experience due to the excellent service we received at the hotel! Staff was very accomodating and willing to please. Would definitely stay here again in the future.
March 26, 2013
Rated 5 out of 5 by Safeman Great downtown atmosphere
The hotel is a charming southern belle with alot of history. Shops and restaurants are all within a short walk from the hotel.
March 23, 2013
Rated 4 out of 5 by Beeline Classic hotel in great location
Subject line says it all. Downtown
Greenville is a great success story, and this gracious hotel is in the heart of it.
Staff courteous and helpful, and we had a very nice room with a great view.
Unfortunately, a lot of nickel and diming on things like phone tariffs give a bad impression. You hate that kind of thing even when you have no intention of making a landline call.
March 20, 2013
Rated 4 out of 5 by genio the rooms need cleaning
the hotel is too old need to restore.
has good location.
is too expensive for being old
March 18, 2013
Rated 5 out of 5 by bill53 great hotel
very nice hotel with very good employes
March 11, 2013
Rated 4 out of 5 by GreatScott Updated vintage hotel with great character
I enjoyed staying here, even though I'm used to brand new hotels. This is a well-kept clean and comfortable hotel that has been retrofitted to provide the luxuries that business-class guests require.
March 11, 2013
Rated 5 out of 5 by TS1972 Great staff!
What an excellent one night stay at our favorite hotel! We are local and were unable to travel to Asheville for a quick getaway due to weather. We decided to stay local and so glad we did! The staff was so welcoming and even brought us a slice of wonderful cake and card for my husband's birthday! It was so sweet and so unexpected! Thanks for an incredible short night out! We will be back!
March 4, 2013
Rated 5 out of 5 by Jackson9 Staff was very accomodating.
Your staff was extremely helpful, especially Yola. The rooms and the hotel were luxurious and more than I expected. I will stay with yuo again.
March 4, 2013
Rated 5 out of 5 by Lakelover In town for Reedy River Run
Our Son ran in the 10k Reedy river run and suggested that we stay at the Westin Poinsett, Greenville. We were not disappointed. We looked out our window and saw we were right above the starting line for the race. We will return again to this beautiful city.
March 3, 2013
Rated 3 out of 5 by Rmac Needs improvement
HVAC controls and system led to too hot too cold extremes. Engineer made two visits and improved outcomes. Even then, temps not comfortable. HVAC system obviously old/tired. Certainly expect better from Westin. Also disappointed that we were not able to watch pay for movie as no option for such available on your system.
February 28, 2013
Rated 4 out of 5 by Kim14 The beds were unbelievably comfortable.
We were staying at this hotel for a weekend of college baseball. The location was perfect as we could walk to the ballpark and there were so many restaurants and shops within walking distance. But the highest praise came from the boys on the team who said the beds were the most comfortable they had ever slept in. I would have to agree!
February 26, 2013