Rated 4.3 out of 5 by 354
Rated 5 out of 5 by LBurson Love this hotel!
I stay here often weekly for business and the service is great. The staff set the bar for other hotels in the area. Great service and great location!
August 29, 2016
Rated 5 out of 5 by JRP04 Continued excellence
This continues to be one of our favorite Starwood properties. The location is excellent and I continue to be amazed with the responsiveness of the staff - doing everything they can to ensure a good stay.
Special thanks to the restaurant staff for the abundance of good food and the over the top service they provided.
July 25, 2016
Rated 5 out of 5 by PamE1979 excellence in gsp
quick note to recognize Mark at bellstand, Evelyn and Michael in restaurant for impeccable service with a great attitude and wonderful smiles reflecting the wonderful style of this hotel. truly remarkable from a customer who is keenly focused on good service! Bravo to all at Westin Poinsett for wonderful service and look forward to our next visit.
July 20, 2016
Rated 5 out of 5 by MatthewPA1979 Always Top Notch
I always enjoy staying at this hotel. Perfect location and friendly staff. This time I got to eat dinner which was perfect! The rooms are true Westin and I slept like a rock (which is rare for me). This property has nice charm compared to some of the newer hotels in downtown Greenville. Will be back! Thank you!
May 4, 2016
Rated 5 out of 5 by GSRBM2014 Regular Guest
Stay here for about 2 weeks every year. This time (as always) Mike (F&B manager) and Dorothy (bartender) were great, and the rest of the staff I encountered were courteous as well. Only item of note was the wedding party this particular weekend was a bit louder (for a bit longer) than usual. There's pretty much a wedding or a prom every time I stay there - usually the group is more courteous to the rest of the guests than this group was.
April 25, 2016
Rated 5 out of 5 by PattyCakes52 Beautiful hotel!
This is a beautiful hotel that mirrors the restoration of downtown Greenville. The staff was top-notch and we felt as though we were royalty visiting from a foreign country!! It's location could not be better if you are checking out Greenville and all it has to offer!! I would stay here again in a heartbeat!!!!
April 9, 2016
Rated 3 out of 5 by Stevo82 Great hotel, nice location but not impressed
I was not impressed with the room. It was very small and the bathroom was tiny. The shower was supposed to be heavenly but instead it had a rain shower head with low pressure so it trickled out. And the towels stunk like sour water. The bed was comfortable and I did get some decent sleep. The hotel is conveniently located in downtown Greenville. I booked my room after I got a 15% coupon in an email but was never given the savings.
February 27, 2016
Rated 5 out of 5 by crazyteapot Great Comfort in the Downtown
We had a king room on the 8th floor. The bed was comfy, the bath linens nice.
The room had 2 side chairs, a small frig, a coffee maker and bar area all of which were appreciated. Nice size closet.
We ate lunch in the hotel and enjoyed the dining room staff and food. We ate the grilled salmon.
Love that this historic building was saved and is now in the heart of downtown. It would be a very comfortable base for a stay.
Self park is covered and $7.50 with unlimited in and out.
February 22, 2016