Rated 5 out of 5 by ElJefe Amazing exec suite
I have tried to stay at the Westin Dublin several times but have had to cancel last minute, so this was my first time. I was so pleasantly surprised. Great location! Very nice old bank building that is very grand, yet it doesn't feel overdone inside. The room I had was decorated about as well as any Westin I have been in around the world. My Platinum status was well received and I felt it was recognized. The front desk staff took care of all my potential needs, including packing me a breakfast for my 4am departure and scheduling a taxi - all at check in.
April 13, 2014
Rated 5 out of 5 by Michael000 Friendly, helpful staff
The staff in Dublin was among the friendliest and most helpful I have experienced. The rooms were very nice and well kept. The location is fantastic for tourists.
April 13, 2014
Rated 5 out of 5 by Bickereton Excellent hotel
The only reason for the less than excellent rating above is that at breakfast time yesterday at about 0915, a very busy time, several of the fruit juice jugs were empty and I had to wait a long time for the cranberry juice jug to be refilled so I could pour for two other guests. I asked if orange juice was available and was told it would be squeezed and brought to my table. I believe it was but was given to another guest. I couldn't make a fuss so went without any orange juice! The hot full breakfast items were running a little low and the last piece of tomato went to my old boss, Sir Patrick Duffy. So I had no orange juice and no tomato.
March 26, 2014
Rated 5 out of 5 by ianc perfection
The hotel and rooms were beautiful and immaculate. The staff was charming and responsive. My wife and I could not have had a more perfect vacation experience then our stay at the Westin Dublin. And besides the perfection of the hotel the location is outstanding. I highly recommend staying here for the most wonderful way to experience Dublin.
April 5, 2014
Rated 5 out of 5 by Rory90 Amazing Staff and Great Service
I always try to stay with Westin when I travel due to their level of service, This Westin in Dublin had the best service imaginable. Maggie that worked at the check in worked hard to meet our every needs and was a delight to talk to everyday. Customer Service like hers should be rewarded, I wish she worked for me!!
March 21, 2014
Rated 4 out of 5 by Efi63 Excellent location
Excellent location, very clean, friendly staff, however free wifi was not included and the parking place was very expensive, which was not expected from such a hotel.
Breakfast and lunch were above average,.
March 21, 2014
Rated 2 out of 5 by Notnormallygrumpy Lousy Checkout spolis the experience
This is a lovely hotel in many ways - I have stayed here many times now but have now become so frustrated with the check-out delays that I won't return now and cannot recommend it until I hear from someone it's changed.
Each time I have stayed recently I have had to queue, and queue, and queue......just when one needs to leave in rush-hour. I don't understand why either more staff aren't laid on at rush hours, or, a box for a key drop checkout is available as per other Westin's around the world. I did raise this at the time but haven't heard any more.
I'm a Platinum SPG member so have stayed in quite a few Starwood hotels global - this is the worst in this regard.
January 9, 2012
Rated 5 out of 5 by Mike Great Stay at the Westin Dublin
Great location for the hotel in the center of everything in Dublin. No matter your plan for the day you'll be able to walk to great pubs, restaurants, shops, site-seeing, etc. The hotel staff was great in the restaurant and the Mint Bar. My stay exceeded my expectation during my first ever visit to Dublin. I'll definitely be back but next time with family and friends!
March 15, 2014