Rated 5 out of 5 by Annie1504 Exceeded expectations
The hotel was lovely, relaxing, distinctive, welcoming and comfortable....but the calibre of your staff really elevated the experience for us. Special mention to the Doorman (who gave us a warm welcome every time, even though he must have been frozen), the staff on afternoon tea duty and the Mint Bartenders. Excellent all-round, thanks
January 12, 2015
Rated 5 out of 5 by ani61 good location
stay was very pleasant. Helpful conceriage service. Arrived early .
January 23, 2015
Rated 2 out of 5 by Notnormallygrumpy Lousy Checkout spolis the experience
This is a lovely hotel in many ways - I have stayed here many times now but have now become so frustrated with the check-out delays that I won't return now and cannot recommend it until I hear from someone it's changed.
Each time I have stayed recently I have had to queue, and queue, and queue......just when one needs to leave in rush-hour. I don't understand why either more staff aren't laid on at rush hours, or, a box for a key drop checkout is available as per other Westin's around the world. I did raise this at the time but haven't heard any more.
I'm a Platinum SPG member so have stayed in quite a few Starwood hotels global - this is the worst in this regard.
January 9, 2012
Rated 3 out of 5 by Christopher47 Good, with caveats
Good place to stay. Quality of service spotty. At Hotel now. Great service at check-in. Awful service at Mint Bar.
December 28, 2014
Rated 4 out of 5 by Ebrahim Staff
I had to write this while still here.
Cesar , the manager at restaurant that we had breakfast was just a big "WOW"
He takes personal and friendly service to a new level
that is just awesome.
November 27, 2014
Rated 5 out of 5 by JOMalley 2 stays in one week, one platinum night
The hotel is really in a great location in Dublin. I stayed on my way to London and again on the way back. The first night missed the fact that I was a lifetime platinum and the room was average. I have to say Dublin management noted the error and my second stay might have been the best SPG experience I can recall. Great staff, good loyalty recognition and incredible comfort. I already booked myself back in for two different stays in December. Thank you
November 17, 2014
Rated 5 out of 5 by DavidL One of My Favorite Starwood Properties
I've stayed at this property many times over the years and truly consider it my home away from home. The junior suite is amazing, with a refreshing shower and the bed is simply the best ever! My only complaint is the hair dryer did not plug into any bathroom outlet.
I have always found the staff to be great. Both in-room dining as well as the the restaurant and bar are top notch. You can walk across the street to enjoy the Temple Bar area, which is a lot of fun.
When I return to Ireland, I will be thrilled to stay at the Westin Dublin again.
April 8, 2012
Rated 5 out of 5 by Nevster48 The staff were faultless
I had a good stay. More important than that I had a crisis, having left my laptop on my plane! The concierge and other staff were intelligent and supportive and set out help resolve this. Their responsiveness and care showed good recruitment and training and I can't praise them highly enough.
November 17, 2014