棕榈泉骏豪威斯汀别墅度假酒店

  • 美国
  • 加利福尼亚州,
  • 兰乔米拉奇
  • Dinah 海岸大道 71777 号
  • 邮政编码 92270
  • 地图

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Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Rated 3.9 out of 5 by 115 reviewers.
Rated 5 out of 5 by First Class Quality & Comfort!!! Excellent family resort for a quick get away or just a break from city life! Staying in the Villas, make it a great way for families to have the comforts of a full kitchen and dining in or out option. We have made the Westin Mission Hills and annual family retreat! August 11, 2014
Rated 4 out of 5 by Good family vacation This was our second time at this resort and our first time staying in the villas. Being daily guests and not time share owners made for some minor frustrations. Our unit was not serviced three out of our seven days. We had to call each day to ask it be cleaned. Time share owners only get one mid week and staff just assumed we were owners. We're not greeted or treated as SPG Gold members like we were in the hotel side on our last stay. August 5, 2014
Rated 2 out of 5 by Hotel Needs Major Update The stairs to the room had wood rot, and were in need of dire maintenance. The umbrellas at the pool looked like they came from the Beverly Hillbillies storage locker, torn, ripped and hideous. We are 4 Star Elite and received a room overlooking two parking lots. This property does not treat their owners very well, and I would never recommend this hotel to anyone. June 24, 2014
Rated 2 out of 5 by tough weekend This was my 3rd or 4th stay at these villas. i had alot if troubel this trip. 1. no hot water in my shower. i called and they said someone fixed it. i checked it later and it still did not work. i should have reported it again but i did not. 2. i was sleeping at the villa pool and the waitstaff kicked by chair to wake me up so he could ask me to pay the bill. i was not happy. 3. when checking out i called the front desk and asked for a person to help me carry the bags to car. i was assured they have this service. i called twice and they promised me someone was coming, no one came. i waited 30 minutes 4. i hat that you chareg $15 for parking and i can never get a spot near my room. this combined with the lack of bell service makes it hard to come and go. either dont charge for parking or have assigned spots near each villa. i had a nice vacation despite the villas and the westin service. May 30, 2012
Rated 5 out of 5 by Beautiful Property!! Was greeted at the front desk by Jacob who was very friendly, attentive and used my name. He noted that I was an SPG member and gave me an upgrade which was much appreciated. The following morning upon check out, I was again greeted by name by Jacob! I was impressed that he remembered my name. Great customer service! The property itself is beautifully landscaped and well kept. Great walking path alongside the golf course and the surrounding scenery was breathtaking. September 24, 2013
Rated 5 out of 5 by This hotel has GREAT staff! this has to be one of the best places i've stayed in, in a LONG time! When we checked in our room it wasn't ready but the front desk clerk, was very polite and told us we had full access to the pool and surrounding. Our kids had a blast on the water slide. ** one thing that caught my attention was the housekeeping crew was SOOOOO NICE!!!! i give them props!!! every single housekeeping we ran into acknowledged us with good morning etc. SOOO NICE!! August 15, 2012
Rated 5 out of 5 by Excellent facilities and staff I chose to stay at the Westin Mission Hills when welcoming my son home from Afghanistan. We spent a few days reconnecting in Rancho Mirage. I didn't expect the place we stayed to have such an impact on our time. The grounds and amenities are truly first class and offered plenty options without leaving the grounds. Yet it was the staff who made the difference, they are the best I have experienced. From the front desk staff who handled special requests, to the kind and attentive waitress at the breakfast cafe, to the accommodating housekeeping staff we encountered, we were pampered. I will definitely return to the Westin Mission Hills Resort. October 6, 2013
Rated 3 out of 5 by Room not ready We arrived a little early and our reserved room was not ready yet..came back and room still not ready only to find out it was on the 2nd floor with No elevator...we are seniors. Had to get another room. Came back @ 4:30 still not ready...given drink voucher and pool keys...why? Our luggage was in our car and it was too crowded and hot to sit out without our suits. Came back @ 5 and no room yet....finally @ 5:30 we got a room. We had a celebration to attend @ 6...such a frustrating situation. July 21, 2014
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