Rated 5 out of 5 by Bobby98 A Wondeful Business Class Hotel
Although they were very busy, the staff did an excellent job with customer service. We really liked the 12:00pm check-out time. I especially appreciated how they staffed the fitness center, and that the pool was set up for people to swim laps (instead of kids to splash around!)
July 24, 2012
Rated 4 out of 5 by NONO GENERIC
THE ROOM WAS A GOOD SIZE AND COMFORTABLE. THE LOCATION IS FINE TOO. THE SHOWER HEADS ARE AWFUL. THEY DO NOT PROVIDE ANY WATER PRESSURE. I AM VERY DISAPOINTED THAT THE WESTIN CHAIN HAS CHANGED TO THESE HEADS. ALSO GET RID OF THE SHOWER CURTAINS. THEY DO NOT STAY CLEAN AND SMELL
February 22, 2013
Rated 4 out of 5 by quietroom conference stay AIChE2012
Nice, spacious room and king size bed.
High floor, nice views.
Plastic cups a turn off for a Westin, convention or not.
Room cleaning OK, but could be better.
Convenience in going to meeting rooms was the biggest benefit.
Check in and out efficient and speedy.
November 4, 2012
Rated 4 out of 5 by Kayaker Very good
Perfect place to stay for events at the convention center. Staff was great all the way around. Only problem, and it was a big problem, was parking. Had to park in bus station garage. It was raining and parking attendant was extremely rude. You need more parking at the hotel
February 1, 2013
Rated 2 out of 5 by JMV1114 Westin Convention Center Pittsburgh
Room was very musty, almost like a BO stench. Additionally, the plumbing was very loud. Whenever the room next door to me would flush their toilet or use their shower, it was extremely loud in my room. I expected better for this type of property.
The staff was very nice.
March 18, 2013
Rated 5 out of 5 by Gary333333 Excellent hotel and convenient ot Pitt locations
Hotel lives up to0 the Westin reputation. The food and the service was also great.
Very convenient, walking distances to many Pitt locations...
April 7, 2014
Rated 5 out of 5 by tjl1 Check In
When my wife and checked in we asked if we were able to get tickets for the Pirates ball game that evening. Kelly at the front desk went out of her way to check websites for us and print the tickets right at the desk. Our stay was off to a great start thanks to Kelly.
May 31, 2012
Rated 4 out of 5 by Silky Review - SEI 2013 Congress
Fitness center is great. I like the gear rental service. However, the business center setup is very disappointing. Food choice in the Fish market are limited. Food for the conference prepared by hotel is not fresh. However, servants are very friendly and professional.
May 7, 2013
Rated 3 out of 5 by David A few shortfalls
1.When you have a event that you are hosting, you need more than one 6 person shuttle. 2. Make sure the linen on the bed is white, not dingy yellow. And either remove the blood from the pillow or throw it away. BTW- Get pillow cases that fit queen size pillows.
May 23, 2013
Rated 4 out of 5 by Hutchette Nice hotel!
The staff was friendly and helpful. The streets of Pittsburg are tricky. Having the shuttle was very convienent. Our rooms were clean except for hair in the tub-yuck. The ability to go downstairs for a cocktail was nice too. I would definetely stay here again.
June 10, 2013
Rated 5 out of 5 by ER2012 Great Staff, Great Location, Great Facilities
The hotel exceeded all my expecattions. It was a very busy weekend and the staff could have not been more accomodating. Perfect location in the city, hotel has a fantastic workout facility and every person working at the hotel that I encountered was helpful
September 20, 2012
Rated 4 out of 5 by cherokeeman66 Hotel pretty good
The main problem I had with this hotel was: 1. no fridge or micro wave in room
2. tub drainage while trying to shower...
April 7, 2014
Rated 1 out of 5 by craig5377 Avoid this property
Had a problem with my room. Hotel does not know how to treat guests with dignity and respect. Due to problems at the hotel, our trip was spoiled. Complained and the hotel blows off your complaints. Poor service. And the hotel is rated as a four star hotel?
August 29, 2012
Rated 4 out of 5 by Kristina67 Only one concern.....
Disappointed in spa facility. Gave my name and contact information for a massage, no one ever contacted me so I followed up with the Fitness Center, they had no record of my request. Gave my information a seond time, again, no one ever got back to me.
March 24, 2013
Rated 3 out of 5 by Fran62 missing the details
The hotel is good, rooms reasonably comfortable but details -- like not placing a card for a green room in our room -- everyday! were lacking. As a convention goer I would have appreciated an in house alternative for dinner besides the big restaurant.
July 30, 2012
Rated 3 out of 5 by Gizmo3 Disappointing
The room was very no-frills, with no refrigerarotor, no microwave, no internet (after being told we had it free, and even the front desk couldn't get it for us),
We could hear people in rooms above using the bathroom and running water and flushing!
November 9, 2012
Rated 5 out of 5 by Chetan68 Busness trip
I would recommend this hotel to any one wanting a clean friendly and up to date hotel. The staff was very friendly and helpful. The room was very clean and well kept. The Bathroom was also clean and free of any mold. Just a great place to stay.
November 11, 2013
Rated 4 out of 5 by Bedhead One Little Thing
My only complaint was that my throw pillow smelled musty like a sweaty head - I think it needed to be replaced. I just tossed it to the side and forgot to tell anyone
Otherwise it was a wonderful room, great staff, and great food
Thanks so much
November 14, 2012
Rated 4 out of 5 by Victor62 Central to downtown Pittsburgh
I had a great time staying in Westin in downtown Pittsburgh. The hotel is walking distance from virtually any activity such as great restaurants, sporting events the cultural district, etc. The Westin bar and restaurant was also a nice surprise.
April 6, 2013
Rated 4 out of 5 by Arkitek7353 Great overall however...
I would recommend this hotel to anyone. However, suite doors allow to much corridor noise (read loud/roudy guests) into the room. I realize this is due to mechanical ventilation requirements but there are other methods to comply.
January 2, 2014
Rated 5 out of 5 by tome64 Very nice hotel within a nice locale.
This hotel is located in the middle of downtown Pittsburg within walking distance of the baseball, football stadiums and the Hockey arena is just around the corner. Rooms are very comfortable. Bed covering is a bit heavy but comfortable.
September 30, 2013
Rated 4 out of 5 by B3li3ver Valet and bell men
I enjoyed the desk staff and the room, but I was quite disappointed in how I was treated by the valet parking guys and the bell men. They seemed to really want to rush me, and I understand, but it could have been in a more courteous way.
June 30, 2013
Rated 3 out of 5 by Traveler35 Needs Updating
Facilities and Rooms need updating. $20/day for self-parking at hotel is very expensive. Restaurants and food was good, but very expensive. Good convenient location. View from my room was not good. No refrigerator or microwave in room.
August 13, 2012
Rated 2 out of 5 by Gaspardo This hotel was not as good as expected
The price is high. Upon a 3 days stay, there was one day where my room was not cleaned. Most worrying, I got stuck in the elevator in their old noisy elevator. A hotel of this standing should make the investment for such things.
November 30, 2013
Rated 3 out of 5 by rbiter It was Okay
Twice mentioned that shower in room was malfunctioning (water was either hot or cold...very difficult to get it in between). Never replaced shampoo, soap, etc. Never got shower caps or other amenities usually received at most hotels.
November 23, 2012
Rated 5 out of 5 by Maddyys Great location, quick check in
Only one complaint, no stopper for tub. Arrived back from ball game almost midnight, called for stopper, tood more than 30 minutes, and then I felt I had to tip him. Stopper should have been there, to tired to wait 30 minutes.......
July 25, 2012
Rated 4 out of 5 by Kellumbear First Time in Pittsburgh
I was worried days before check-in, but this Westin proved it's belonging in the SPG chain! The breakfast was great, the views were amazing, and what a workout room! Only downside, I wish the workout room stayed open longer :(
October 13, 2013
Rated 5 out of 5 by Sunshine28 Good nights sleep
I slept better in your bed than I do my own!
I was there for a convention for 7 days and whenever I needed anything the staff was polite, friendly and responsive. I would like to know if my 500 points were added to my account.
August 28, 2013
Rated 5 out of 5 by Mike168 Met Expectations Again!!!
This is the second time I stayed here when traveling to Pittsburgh & once again, I received friendly welcome, clean room & great food at the restaurant. I brought a friend this time & I am sure you have gained a new guest.
October 22, 2013
Rated 3 out of 5 by Deann this hotel needs renovation
Staff is really friendly and provided excellent service but the hotel is in bad need of a renovation. I got stuck on the elevator because the doors wouldn't open. I had to pry the doors open with my hands. (this happened 2x)
June 28, 2013