Rated 5 out of 5 by Daddyshome Great Location
I love the location and quality of this hotel. I have not stay here since 2008, but the quality has not changed. We only had one glitch and that was a request for toothpaste. It seems the page they send did not go thru so I had to call decline because we had to leave for the day. A moment later the delivered the toothpaste as we were closing our door to leave. That was impressive. Great access to the highway for Ross Park mall and the water front. Walking distance to the strip too.
July 23, 2014
Rated 3 out of 5 by businesstraveler32 Great Location, Thin Room Walls
I enjoyed almost all of my experience at this hotel, except perhaps the part that matters the most - the sleeping part.
Let's get the worst out of the way - the guest room walls are paper-thin, perhaps the thinnest I've ever experienced. I could hear, word-for-word, the conversations of my neighbors until at least 1am.
As for everything else, it's very nice. The conference food was quite good, I liked the decor, and the location really can't be beat. I enjoyed taking a run underneath the convention center and out along the River to Point State Park.
If I knew I would not have any neighbors, I would definitely stay here again. But since I don't think I can have that guarantee, I'll likely look elsewhere in the future.
July 20, 2014
Rated 5 out of 5 by Kathy78 Fabulous Stay for Paul McCartney concert
I enjoyed every mooment of our stay at the Westn. I worked with Pam Perlow to secure the reservation and she was very prompt and professional with completing the reservation. The room was immaculate and the housekeeping staff very personable. The check-in process was very quick and was appreciative of having a late check out and early check in.
July 24, 2014
Rated 3 out of 5 by Waffle Conveniently located, needs updating
This Westin is great if you're attending a convention, unfortunately SPG parent company should invest in updating the rooms. The staff are great!
July 24, 2014
Rated 5 out of 5 by SCUP49 Excellent Service and Location
Everyone, and I mean everyone, made me feel welcomed without overdoing it. I truly appreciated the wireless access as a guest and the Starbucks coffee in my room. I took advantage of the green program (not having room serviced each day) and commend you for doing that. I appreciated having coffee-to-go after breakfast (the eggs benedict with salmon--terrific) and an apple to take with me. Room service was exceptionally prompt and, again, very tasteful food. The folks at the Fitness Center were very attentive and the Center itself very clean and good smelling. Having access to a shuttle to take us to landmarks and venues was over the top. I truly, truly enjoyed my visit with you! Please know that every member of your staff performed above expectations.
July 18, 2014
Rated 4 out of 5 by SylL Very nice hotel
Beautiful hotel, great and responsive staff. Very,VERY comfortable bed...
July 22, 2014
Rated 4 out of 5 by RDL49 One deficiency
I enjoyed the stay with one exception--there is no MSNBC and this will keep me from staying there again.
July 22, 2014
Rated 4 out of 5 by Desmondgary Overall it was fine.
Steaks at banquet friday night were very tough. Steaks are not a good choice for a banquet dinner.
Escalators not working.
The wait for the elevators -- sometimes excessive.
Desk staff was very helpful.
July 21, 2014