Rated 3 out of 5 by Debbie804 Improvements needed
This hotel needs some upgrading and in particular needs improvement delivering meals to groups over 300, which I do not consider a large conference. There were not enough servers to handle the requirements and dietary restrictions were difficult to accommodate. Locations of some of the serving set ups were not the right area for the size of the group and this was the case in several sessions. Oval tables work much better than round tables for both general sessions and meals. They facilitate better conversation and better viewing for the audience.
July 28, 2014
Rated 1 out of 5 by Disturbed2014 Worse Stay Weekend!
The Hotel Staff has a Lack of Knowledge about Hotel Features including telling us the A/C wouldn't work unless Room Key was inserted into slot in Light Switch so room was Hot! Was embarrassed when had to call Front Desk because the Toilet Backed Up and Almost Overflowed causing Maintenance to come to our room and Plunge! Slow Draining Shower was another Problem along with Dip in the Center of the Mattress causing me NOT to Recommend this Hotel. Stay Away!
July 28, 2014
Rated 5 out of 5 by RestedSLP Great hotel. So comfortable, loved the comfort of the bed and the bathrobe.
Excellent. I really felt welcome and enjoyed my stay.
July 29, 2014
Rated 4 out of 5 Most was very goood
We woke up the first morning to no water. Took about an hour for this to be corrected. Staff was pleasant and apologetic, but were late getting to the conference.
July 29, 2014
Rated 4 out of 5 by park1557 This hotel is great!
The location of hotel is great and the room has great comfort!
July 27, 2014
Rated 5 out of 5 by Daddyshome Great Location
I love the location and quality of this hotel. I have not stay here since 2008, but the quality has not changed. We only had one glitch and that was a request for toothpaste. It seems the page they send did not go thru so I had to call decline because we had to leave for the day. A moment later the delivered the toothpaste as we were closing our door to leave. That was impressive. Great access to the highway for Ross Park mall and the water front. Walking distance to the strip too.
July 23, 2014
Rated 3 out of 5 by businesstraveler32 Great Location, Thin Room Walls
I enjoyed almost all of my experience at this hotel, except perhaps the part that matters the most - the sleeping part.
Let's get the worst out of the way - the guest room walls are paper-thin, perhaps the thinnest I've ever experienced. I could hear, word-for-word, the conversations of my neighbors until at least 1am.
As for everything else, it's very nice. The conference food was quite good, I liked the decor, and the location really can't be beat. I enjoyed taking a run underneath the convention center and out along the River to Point State Park.
If I knew I would not have any neighbors, I would definitely stay here again. But since I don't think I can have that guarantee, I'll likely look elsewhere in the future.
July 20, 2014
Rated 5 out of 5 by Kathy78 Fabulous Stay for Paul McCartney concert
I enjoyed every mooment of our stay at the Westn. I worked with Pam Perlow to secure the reservation and she was very prompt and professional with completing the reservation. The room was immaculate and the housekeeping staff very personable. The check-in process was very quick and was appreciative of having a late check out and early check in.
July 24, 2014