Rated 5 out of 5 by JLYB2013 Excellent Service
I was in Shanghai to interview candidates for a job in China and needed a room. Ms Vicky Tao at the front desk was excellent, she explained all the various options and understanding exactly what I needed, offered me the best solution.
December 8, 2013
Rated 5 out of 5 by SilviaZhu 这是以一家服务和细节制胜的酒店
December 4, 2013
Rated 3 out of 5 Good, but slightly below expectations
Good, clean hotel like all Westins. But timing of the workout refurbishment is untimely given the holidays approaching. I believe the initial notice when I was booking stated the gym facility will close from 18th onwards, but it turned out it was the 16th, the day when I checked in. The washroom is nice though, pretty big and one of the largest tubs Ive seen.
Unfortunately, there was little to none SPG recognition during my entire stay.
December 17, 2013
Rated 2 out of 5 by alu0426 客房服務遲緩
December 18, 2013
Rated 3 out of 5 by HHJ0937 很商务的酒店
December 16, 2013
Rated 4 out of 5 by iAdam Better hair dryer?
Overall it's a good SPG hotel, always my priority choice in Shanghai. But the hair dryer really needs a change, it's so obsoleted and useless that I have to bring my own one for a longer stay.
December 14, 2013
Rated 5 out of 5 by Mike18 Shanghai Surprise
A quiet oasis in the middle of the action in busy Shanghai.
November 25, 2013
Rated 5 out of 5 by ECEJon Classy
I stayed at the Westin twice this month, only one-night stays before I travel home. It now becomes my preferred SPG hotel in Shanghai or preferred hotel in Shanghai.
Location is superb, 5-minute walk to the Bund and 5-minute walk to the nearest underground station and the Nanjing Pedestrian Road.
There are no corners cut in general. Staff are well trained and everything falls into the right places.
Great SPG recognition, I normally get a studio room/suite and welcome fruit; welcome letter actually written and signed for by the GM(How thoughtful!)
The lounge is also wonderful, good and wider selection of f&b compare with most of the SPG hotels I stayed here in China (20+). I somestimes wonder whether you need to go out or go to the restaurant for a proper meal afterwards for such a good range here if you have no other commitment.
I use gym a lot, not the latest state-of-art, but absolutely well-equipped and praticial enough for running, weights etc...
Only comment for improvement would be:
some of the cooked breakfast Chinese dishes are not fresh enough, whether they are cooked too early or simply from the Buffet previous night, I am not sure..., I prefer having traditional Chinese breakfasts when I am in China as I have been living in the West for most of my adult life, and local, fresh are always important..
November 24, 2013