Rated 4,4 out of 5 by 76
Rated 5 out of 5 by Joebee Terrific hotel with a terrific staff. Extremely pleasant stay!
What can I say. The Westin in Shanghai is my preferred choice when visiting China. The staff is incredibly helpful and bends over backwards to please their guests. The general manager is terrific! Took care of a personal item for me without blnking. No request is too small for them. Its my home away from home. I strongly recommend you visit this outstanding property. A+++
5 mars 2014
Rated 5 out of 5 by George27 Feels like home
From the moment I check in to check out, I always feel at home at the Bund Westin. Great staff all over. I know many of the staff and are always there to assist. My room requirements at breakfast and check out.
21 février 2014
Rated 5 out of 5 by wetravel Not the newest but fresh service
good location and staff very helpful. My daughter had a birthday and we received the most delicious cake from the Hotel in our room. She still talks about it. Great GM and chef. Concierge also very knowledgable and helpful in getting reasonable fares to airport.
1 février 2014
Rated 5 out of 5 by JLYB2013 Excellent Service
I was in Shanghai to interview candidates for a job in China and needed a room. Ms Vicky Tao at the front desk was excellent, she explained all the various options and understanding exactly what I needed, offered me the best solution.
8 décembre 2013
Rated 5 out of 5 by Sf0001 Always great
This is the second time this year that I have stayed in this hotel. Both times I have been checked in by Terry who has gone above the call of duty to make sure all my needs are looked after. The rooms never disappoints!
2 décembre 2013
Rated 5 out of 5 by Mike18 Shanghai Surprise
A quiet oasis in the middle of the action in busy Shanghai.
25 novembre 2013
Rated 5 out of 5 by ECEJon Classy
I stayed at the Westin twice this month, only one-night stays before I travel home. It now becomes my preferred SPG hotel in Shanghai or preferred hotel in Shanghai.
Location is superb, 5-minute walk to the Bund and 5-minute walk to the nearest underground station and the Nanjing Pedestrian Road.
There are no corners cut in general. Staff are well trained and everything falls into the right places.
Great SPG recognition, I normally get a studio room/suite and welcome fruit; welcome letter actually written and signed for by the GM(How thoughtful!)
The lounge is also wonderful, good and wider selection of f&b compare with most of the SPG hotels I stayed here in China (20+). I somestimes wonder whether you need to go out or go to the restaurant for a proper meal afterwards for such a good range here if you have no other commitment.
I use gym a lot, not the latest state-of-art, but absolutely well-equipped and praticial enough for running, weights etc...
Only comment for improvement would be:
some of the cooked breakfast Chinese dishes are not fresh enough, whether they are cooked too early or simply from the Buffet previous night, I am not sure..., I prefer having traditional Chinese breakfasts when I am in China as I have been living in the West for most of my adult life, and local, fresh are always important..
24 novembre 2013
Rated 5 out of 5 by Sam10 Best Hotel in Shangahi
It is a very unique property with an exceptional location and great value.
18 novembre 2013