The Westin New York at Times Square

  • 270 West 43rd Street
  • New York,
  • New York
  • 10036
  • United States
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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to check-in. 

Rated 3.8 out of 5 by 1022 reviewers.
Rated 5 out of 5 by Fabulous NYC Hotel!! This hotel has it all!! Fabulous lobby, staff, bar (prosecco) rooms and prime location for NYC vacation fun!!! A special note of " Thanks" to Sarah and Jessica for making my 38th Birthday so memorable and personalized which put a huge smile on my face! Your staff gets an A+ in public relations and customer service! My entire family was very impressed with our stay at this SPG property! Our room was so relaxing and the aromatic smell is a plus!! Again, many thanks! #surprisecake #sparklingwine #besthotelbyfar JS July 6, 2014
Rated 1 out of 5 Disappointment at the Westin I was extremely disappointed with my recent stay at the Westin Time Square NYC. The front desk staff was rude, requests for towels was extremely slow. I never received an apology from any staff member. The room was small, one of the smallest I have ever had and it was by the elevator. I was awake half the night hear people get on and off. The constant ringing of the elevator didn't help either. July 7, 2014
Rated 3 out of 5 Hotel was too dark inside Location was good but hotel was dark inside and room fixtures were old and smell of Mildred in bathroom Went to the resturant for breakfast where we encountered the hostess arguing with a customer. Needless to say we didn't want to be exposed to the stress of that situation so we went across the street to the deli for breakfast. July 7, 2014
Rated 3 out of 5 by July 4, 2014 When we arrived we had 2 rooms and we asked for adjoining rooms which they said they would do. Rooms were not ready so they said they would call. Came back at 4:30 only 1 room was ready. they said they would have 2nd room in about an hour. Came back at 6 still not ready. Finally came back at 6:30 and it was ready but not adjoining. Went back to front desk but was told they had no more rooms. Disappointing. July 6, 2014
Rated 4 out of 5 by westin time square we checked in to room 3010 I noticed right away there was an awful Musty smell coming from the bathroom. after letting housekeeping know several times I was put in touch with Suria Yusuf Desk manager, Suria was so professional & moved my family to another Junior suite on the 45th. floor. If not for the move I would have never returned to the Westin Time Square. Thank you! Suria Mr. Jay Scott Sr. July 6, 2014
Rated 4 out of 5 by Great Hotel next to Time Square Just 1 block away from Time Square. If one wants to enjoy exploring Time Square, Broadway shows or shopping this is the place to stay. Very busy area. July 6, 2014
Rated 4 out of 5 by This hotel is good to stay in The only aspect I did not like was the breakfast. I was give the coupons for breakfast but the service was not that good. I just ate the breakfast one day out of my three nights stay. This was due to the service I got, it took me an hour to have a breakfast. There was no self serve arrangements which professional people who need to leave for work can not spend an hour eating breakfast. July 5, 2014
Rated 3 out of 5 by Not For SPG Plats This hotel made no effort to enhance our 5 night stay. It took a day and a half, from an outside party, to connect us to the WiFi. Cause; no record of us as a guest. 1 robe and 1 bottle of water for two guests. No wash cloths 1 night. No water for last night. Loyalty programs are two way streets but management at this property do not recognize that. July 3, 2014
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