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1 chambre 1 chambres , 1 adulte 1 adultes , 1 enfant 0 enfants
Rated 3.8 out of 5 by 853 reviewers.
Rated 1 out of 5 by Lack of Luster Recently stayed at the Westin over the weekend and for the price and the Brand you would just expect more. The tub and sink were both filled with water. We literally received 2 wash clothes and 2 towels, for two people and when requested more it was like pulling teeth, in addition the hand towels were dirty. View is blocked from construction and should be stated when making reservations. Overall quality has gone down, would not waste your money here. June 6, 2016
Rated 5 out of 5 by Weekend in Charlotte Just returned home from a great Memorial Day weekend in Charlotte, stayed at the Westin and couldn't be any happier. The entire stay was excellent, from making the reservation, checking in, checking out and everything in between. The room was outstanding, I was privileged to have a corner room facing South College Street on the 10th floor. The view was fantastic, the view behind my headboard was of the Bank of America Stadium, the view out of the other almost floor to ceiling window was of the Convention Center and the happenings below. Marissa G took care of my reservation and I was so impressed at her attention to details, she thought of everything long before I even considered it. The room was so clean and fresh, kudos to the housekeeping staff. I will forever be a fan of White Tea. Every staff member I had contact with was so friendly and eager to please, my future plans to visit family in Charlotte will always include staying at The Westin. June 1, 2016
Rated 5 out of 5 by My weekend in Charlotte Just returned home from a great Memorial Day weekend in Charlotte, stayed at the Westin and couldn't be any happier. The entire stay was excellent, from making the reservation, checking in, checking out and everything in between. The room was outstanding, I was privileged to have a corner room facing South College Street on the 10th floor. The view was fantastic, the view behind my headboard was of the Bank of America Stadium, the view out of the other almost floor to ceiling window was of the Convention Center and the happenings below. Marissa G took care of my reservation and I was so impressed at her attention to details, she thought of everything long before I even considered it. The room was so clean and fresh, kudos to the housekeeping staff. I will forever be a fan of White Tea. Every staff member I had contact with was so friendly and eager to please, my future plans to visit family in Charlotte will always include staying at The Westin. May 30, 2016
Rated 5 out of 5 by Excellent We were extremely satisfied with our room and the staff went above and beyond to accommodate us in anything that we needed. The bed was very comfortable due to my severe back and neck injuries, it was the very first time I didn't wake up in pain. We were on the 18th floor and the view was beautiful. May 25, 2016
Rated 5 out of 5 by Great Place Very nice looking hotel, great rooms, responsive staff. Looking forward to staying here again. May 23, 2016
Rated 3 out of 5 by Pet Accommodations Overall was satisfied with this Hotel. My concern is providing a safe place to take my pets for a walk. The only grassy areas were next to very busy streets. Had to cross the street towards the stadium to find a safe grassy area. May 9, 2016
Rated 2 out of 5 by Terrible Restaurant Service for a Business Meeting; Nice Hotel Facilities and Rooms Facilities and Hotel Rooms were very nice (new), but quality of service is severely lacking. Especially, if you're planning on having a business meal at the JP Charlotte restaurant. Booked a reservation at the JP Charlotte restaurant for breakfast for a client meeting. When we arrived for to check-in for our reservation, hostess informed us that reservation would not be honored because the 'wait list' was too long and that we would be added to the end of a 30 min wait list. Unacceptable and went to Lola's down the street instead. I'm usually a starwood loyalist when I travel, but this experience has changed my mind about where I'm staying when I'm in Charlotte (staying away). April 28, 2016
Rated 1 out of 5 by Love Westin Hotels, Not this one Anytime my wife and I visit a city that has a Westin it is our hotel of choice. This one will not be on my list again. We arrived at the hotel at 5pm and was told check in was at 4pm. Our room was not available. We were told that they would call us when it was ready and took our number. We were going to a concert that started at 7pm. Still no call but at 6:45 we returned to the hotel to check in and was told our room was still not available. We put our bags back in our car and went to the concert. Still no call we arrived back in the hotel at 10:45 to find our room finally ready. When we got to our room it was very hot. We turned the air to 60 but it never got below 70 in the room. My wife and I both slept on top of the covers due to how hot it was in the room. Room service was promptly knocking on our door though at 10:30 letting us know we needed to leave. This stay was definitely the most uncomfortable of all my Westin experience. I would definitely recommend other Westins just not this one. April 27, 2016
  • 2016-06-28 T11:28:46.992-05:00
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