Rated 5 out of 5 by Rick55 Beautiful property
My first time at this hotel. Attended recently for a conference. Property is beautiful and Scottsdale is excellent as well.
I would like to return with my wife
April 21, 2013
Rated 5 out of 5 by ToniCTravelAmeniti1 A Favorite Westin in USA
Stayed many times at this one and it has become a favorite for our family. Great property for families, lazy river and the whole package. My kids loved it.
June 20, 2013
Rated 5 out of 5 by ronron21 First time here and it will not be our last
The size of the resort is perfect in terms of plenty to do but you don't get lost doing it. Well trained staff and friendly accomodating vibe all around.
June 24, 2013
Rated 5 out of 5 by Trail1 A great place to relax
My husband and I have stayed at this property several times before, this time without our kids. We were celebrating our 22nd wedding anniversary and looking forward to a nice, long weekend. Things we liked: 1. When picking up our gift at the concierge we mentioned our anniversary and when we got back to our room after a day at the pool we found a bottle of champagne and chocolates with a handwritten note. 2. The adult pool was quiet and had plenty of lounge chairs. 3. We ate at Deseo for the first time and it was delicious! 4. We checked in very early (9:30 am) and our room was ready. 5. The staff was very friendly, saying good morning or hello to us.
Things we didn't like: 1. The Westin prides itself on being a smoke free property, but we saw several people smoking on their balconies and could smell smoke when we were trying to enjoy our balcony. 2. We had breakfast vouchers for Nellie Cashman's. The buffet was very good, but the service was horrible. One morning we had to get our own coffee after waiting ten minutes for a server. It seemed like customers who did not have vouchers were treated better and given much more attention.
May 28, 2013
Rated 4 out of 5 by Lucy13 Housekeeping
The hotel was fully booked; it was late afternoon when housekeeping show up by that time it was too late as I was getting ready for a dinner function.
February 11, 2013
Rated 4 out of 5 by gewamar good facility/Bad internet
We throughly enjoyed the facility and personnel. Food was commendable. Internet cost , log on, over all use was no where near the quality I expected.
February 12, 2012
Rated 5 out of 5 by Buzzette Recent stay
Beautiful resort. Friendly and helpful staff. Shopping across the street. Perfect location. Loved it!!!!
December 3, 2013
Rated 5 out of 5 by Scoup Staff made stay great
Good hotel, nice location and excellent restaurants. Staff were superb, more helpful than I expected or they needed to be.
November 4, 2013
Rated 4 out of 5 by RC32 Great experience
This was my second stay and enjoyed it very much. The room, restaurant, spa and hotel staff were excellent. i'll definitely stay here again.
August 20, 2012
Rated 5 out of 5 by lastminute Labor Day Weekend
Staff was very hospitable. Everything I requested was provided. Complimentary breakfast was amazing!!! We will definitely stay again.
September 2, 2013
Rated 3 out of 5 by JOKE Getaway
Needs improvement. Starting with the front desk to room cleanliness. Recommend another location if your looking for plush accommodations.
December 11, 2012
Rated 5 out of 5 by Mariap123 Awesome resort
This hotel is very clean staff is very welcoming and helpful has a free shuttle to near locations, awesome pools recommend to everyone
August 19, 2013
Rated 2 out of 5 by Nancy7777 Very bad room location
I was very disappointed with our room location. In the past, we would get upgrades. We had a view of the roof. We are Starwood owners.
March 27, 2013
Rated 5 out of 5 by SRusso00 Enjoyed my stay
Enjoyed my stay at the Westin. The food for our meetings was absolutely delicious and the staff was very courteous and friendly.
March 18, 2013
Rated 2 out of 5 by maribel9 This hotel cannot accommodate holiday weekends.
The hotel was 100% occupied which is great for business. However, no lounge chairs available for seating at the pool.
May 27, 2013
Rated 4 out of 5 by rb321 NEEDS MICROWAVE!!!!!!!!!!!!!!!!!!
Haven't seen a Hotel that doesn't included or can get one delivered to room!!!
December 1, 2013
Rated 5 out of 5 by Jordan71 JORDAN 71
HOTEL FANTASTIC FROM BELL SERVICE JOHN TO FRONT DESK MARIA AND GEORGE TO MINING COMPANY PAT AND STAFF WERE FABULOUS
February 27, 2013
Rated 5 out of 5 The Best Staff I have seen in a long time
I have stayed at many hotels and resorts. this has been one of...if not the best I have seen and experienced.
February 20, 2013
Rated 4 out of 5 by packerbacker Great Hotel
This is the second time I stayed here. Very accommodating, very clean and friendly. Great golf course.
October 23, 2012
Rated 4 out of 5 by SWsw Great property
Really enjoyed my stay. Great location really good food. One problem was the pillows- horrible
March 15, 2013
Rated 3 out of 5 by cassie27 Kierland Westin
The hotel was average. I expected better service and rooms, given theri promotional material.
November 14, 2012
Rated 4 out of 5 by DrGail AO Convention
The food at the dinners was embarrassing. How could you serve food like that to hotel guests?
January 3, 2013
Rated 5 out of 5 by Susco Great place for conferences!!!
This is a great place to host/attend a conference. The staff is very helpful and attentive.
July 6, 2013
Rated 5 out of 5 by KGCP Excellent Resort
This is an excellent resort. I would recommend anyone visting Scottsdale to stay here!!!
August 15, 2013
Rated 4 out of 5 by carmela424 Conference resort
The resort was great for a conference, great meeting spaces, good events and great rooms.
October 21, 2011
Rated 5 out of 5 by tgaz great pool
Great pool. My family had such an amazing time and fub on your lazy river and slide!
July 23, 2013
Rated 5 out of 5 by April13 Great resort!
Great facilities, very relaxing and enjoyable. Wonderful staff and a beautiful view!
March 21, 2013
Rated 4 out of 5 by Andrea88 This hotel is nice for golfer and shopper
Great location for golfer and shopper, not recommendable for nature lover or hiker.
February 2, 2013
Rated 2 out of 5 by RF18 Bathroom not clean
Splattered urine stains on the toilet seat when I arrived. Speaks for itself.
December 22, 2012
Rated 4 out of 5 by rafael business as usual
As a frequent guest, i found the standards acceptable. Room for improvment
August 15, 2012