The Westin Kierland Resort & Spa

  • 6902 East Greenway Parkway
  • Scottsdale,
  • Arizona
  • 85254
  • États-Unis
  • Carte

Chambres et tarifs

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  • Pour des séjours de plus de 90 jours, veuillez appeler le +(1) 866 539 3446.
  • Vous pouvez réserver un séjour uniquement jusqu'à 550 jours à l'avance.
  • Veuillez vérifier les dates.
1 chambre 1 chambres , 1 adulte 1 adultes , 1 enfant 0 enfants
Rated 4.1 out of 5 by 514 reviewers.
Rated 5 out of 5 by Mid-Week Fun Get Away My partner and I are from Tucson and Scottsdale is only 1.5 hours away for some fun and relaxation. The Westin Kierland is perfectly positioned within walking distance to excellent dinning and shopping, though in August we used the complimentary shuttle. The resort is beautiful and well kept. We were upgraded to a club room and enjoyed the continental breakfast in the mornings. We spent our early mornings and lunch at the pool, enjoyed the lazy river and prompt service from servers and bar staff. Though I will say watch your wallet, as food and drink can be $$. The rooms are clean and comfortable. The concierge Char was excellent and provided that extra special touch for our stay. August 22, 2015
Rated 2 out of 5 by Service below par I had an incident where I was early for check . I arrived at 11AM. Also we were told that we would receive a text when our room was ready.. We proceeded to check our bags in with one of the bell men. 2 hours later, I decided to go to the front desk to check on status of the room. That is when I discovered my bags where I left them outside by the bell desk. I discussed this with the bell man and they put my bags inside in storage. I went to the front desk on my mission to get an update on my room availability. That is when I discovered that the people that stayed the night before had a late checkout for 3pm. I don't understand why they wouldn't have texted me with that information so I could select another room. Is that too much to ask in terms of service? We had been waiting around for 2 hours to put our stuff away and it turns out that the bell desk apparently didn't put our stuff away. Nothing has turned up missing. When I confronted the bell men manager, he told me that in their system the room was ready for me. And that is why my bags were waiting outside for me. But that was before I entered the hotel to get a status update on my room availability. So that manager was misinformed as to the events and I proceeded to re-inform him. Other staff members were very courteous and friendly but I was not happy with this checkin incident. This is a Westin and that used to mean something. August 17, 2015
Rated 5 out of 5 by Great Stay Just Before the Start of the 2015 School Season Great Property with great programs. Leveraged the special events planned at the property - Tequila and Tacos, BBQ by the Pool, City Fireworks, Scottish Bagpipes at Dusk, Scotch Tasting and of course the wonderful Golf. Service was impeccable by all staff. One example of the attention to customer service was with the Monday Club Café - it had run out of Chocolate Croissants one morning and we returned for Breakfast a day later, Adam remembered us from the prior day and without hesitation provided a small plate of those delicacies to our table - that's the type of service and attention to detail that will keep us coming back to this wonderful property. August 10, 2015
Rated 4 out of 5 by Good stay with one issue We stayed here for a few nights with the kids on the way back from a Grand Canyon trip because the pool amenities looked good. Overall it was a very nice stay and the kids had a blast but my one criticism would be their "FlowRider". You pay to have the kids do it for an hour but they jam as many kids as they can in there so you are lucky if they do it more than a few times. Mostly waiting and very frustrating for the kids. July 13, 2015
Rated 5 out of 5 by Golf trip relaxation Lazy river and pool are awesome! Very comfy bed and lots of room! July 9, 2015
Rated 4 out of 5 by Hotel for work meeting Visited for weeklong work meeting. Facility was nice for work and relaxing June 27, 2015
Rated 5 out of 5 by The Experience What a great resort!! Fantastic staff, excellent facilities, wonderful - all on site. Much to do in the immediate area also. We SHALL return!! June 23, 2015
Rated 4 out of 5 by Nice Hotel. Service needs some work. We had an overall good time here, the hotel is very spacious modern and well kept. Had some issues with service, for example not enough towels in the room. Called the front desk to get more and till this day am waiting for them. Also had some weird issue at the spa. I wanted to use my SPG points for a massage (based on an advertisement in my room) and they were not aware this was possible. Strange. Some billing issues at exit, which have yet to be resolved (wrong charges to my room) Overall we had a good time, if it wasn't for these minimal issues I would of given an overall rating of 5 stars. June 21, 2015
  • 2015-08-30T08:45:10.328-05:00
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