Rated 4,1 out of 5 by 607
Rated 5 out of 5 by working Beautiful resort
Loved the location on the beach. Pool, restaurants and service were excellent. Would have liked to have seen a better job in cleaning my room, but overall an awesome place to stay!
14 juin 2013
Rated 5 out of 5 by BobW SAVED ME FROM ANDREA FLOOD
Yesica at front desk saved me from Andrea flooding! I was driving to hotel when flash flood buried bottom of my car, car's electronics and engine died as water rose Was trapped for 3 hours in foot of water, all houses barricaded. Main bridge to hotel was shut down. Finally left where was and walked two blocks to higher road, Called hotel, Yesica told me of a back way around to hotel, she arranged ride (but I then got taxi), and she made sure room was held for me regardless of arrival... So got there 4 hours later, but my suitcase remained trapped in flooded car 2 miles away so Yesica got me running clothes and all toilet articles-- a lifesaver for me, a compulsive runner. Also James and Westin front office team upgraded me to magnificent suite overlooking ocean. They made me feel like a human being after the flood experience. FANTASTIC JOB BY THE WESTIN DIPLOMAT TEAM. Loved ti all so much have booked again. By the way the above-and-below double giant oceanfront pool is also unique at this resort.
9 juin 2013
Rated 5 out of 5 by Sonya72 Best Hotel in South Florida
I have stayed at many hotels on the beach but the Westin Diplomat is a step above the rest. The hotel is clean to perfection, the staff friendly and accommodating. They just opened a new spa and they gave me a tour. I will definitely go back and visit the spa. Thank you for another wonderful stay.
8 juin 2013
Rated 5 out of 5 by BUDDY MR
THIS HOTEL IS WONDERFUL IN SERVICE AND FURNISHINGS. IT IS BEAUTIFULLY DECORATED. THE LOCATION IS ALSO GREAT.
7 juin 2013
Rated 5 out of 5 by Alesha20 Outstanding facility for meetings!
This is an outstanding meeting facility and most of our conference attendees were very pleased. Staff was also excellent and attentive to our meeting needs. The Business office was mostly helpful. We only had one incident where we had to push for assistance with a package, but it was from the front desk.
5 juin 2013
Rated 5 out of 5 by Wilfredo Superb!
Santiago in the lobby made our day upon arrival.
Housekeeping staff super friendly.
Restaurant service fast and food was delicious.
5 juin 2013
Rated 5 out of 5 by Foots A weekend away
This was better than taking a cruise. We will spend more weekends away every year
3 juin 2013
Rated 5 out of 5 by David May 2013
Great location and beautiful!
3 juin 2013