The Westin Detroit Metropolitan Airport

  • 2501 Worldgateway Place
  • Detroit,
  • Michigan
  • 48242
  • USA
  • Karte

Zimmer & Preise

Schließen
  • Falls der Aufenthalt mehr als 90 Tage umfasst, rufen Sie bitte unter +(1) 866 539 3446 an.
  • Sie können nur 550 Tage im Voraus buchen.
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1 Zimmer 1 Zimmer , 1 Erwachsener 1 Erwachsene , 1 Kind 0 Kinder
Rated 4.2 out of 5 by 186 reviewers.
Rated 4 out of 5 by DTW Flight Stay Wonderful hotel to stay at and very easy access to Delta terminal. At check in Richard Jones started our experience with a friendly smile and recognized our stay as a special event (our son, an SPG employee in AZ made our reservation-25th anniversary vacation. Thank You Joseph). We had a wonderful room with a view of the Delta terminals. (BTW no you can not hear the planes at all, rooms are sound proof). Francisco at Reflections was very nice and could tell he enjoyed his position as a waiter. Thank You to Westin for a great stay. August 16, 2015
Rated 1 out of 5 by No Microwaves No microwaves left available anywhere in the hotel. Most decent places have refrigerators and microwaves in all the rooms, but not this hotel. If the hotel is full, good luck trying to reheat food. If you have specific food allergies or a diet you need to adhere to for medical reasons, this is not the place for you. When you get here, you will most likely starve until the morning. July 29, 2015
Rated 5 out of 5 by Westin Detroit Metro Airport I'm not in the habit of completing surveys of this nature. But I wanted to complete this one to say that the staff of this hotel are unfailingly helpful and kind. When traveling two weeks ago, I had an injured knee (after taking a tumble out of a kayak and onto the rocky bed of Lake Huron). Every employee I encountered, workmen who clearly had other tasks to complete, offered to carry my bags, find me a wheel chair, and/or help me to get where I was going, July 28, 2015
Rated 1 out of 5 by Detroit Airport Westin Worst customer service I ever experienced in 30 years of travel. After 2 weeks of travel, my family and I just wanted to order room service and watch TV before flying home the next morning. After a 40 minute wait for three kids meals, they arrived cold. I called the Restaurant Manager who said they would resend the dinner. Another 40 minutes went by and the second meals arrived which were terrible but at least hot. The Manager said they would comp the meals but didn't until I called when I got my receipt in the morning. The TV just kept showing "No Service". When I called the front desk they said there was a storm in the area. I did not see any storm and we never had TV. In the evening, I also requested help with the bags and getting to the airport shuttle in the morning at 5:00 am. At 4:00 am I called to confirm someone would help us and they confirmed someone would arrive at our room at 5:00. At 5:15, I called the front desk and they responded by saying they would find someone and send them to our room. Ten minutes later, my kids and I schlepped all our luggage through the long route to the shuttle. We were at the Airport Westin for less than 12 hours and received the worst customer service I have ever experienced. The worst part is that the employees could care less about the poor service. . July 27, 2015
Rated 5 out of 5 by Awesome hotel attached to the airport I was stuck in Detroit for an extra night after my flight was cancelled and booked a night at this hotel. The staff were very accommodating and friendly. The interior of the hotel is relaxing and makes you feel like you are not even close to the airport. The restaurant at the hotel is excellent too. You can't even hear the airplanes at all. July 8, 2015
Rated 5 out of 5 by Convenient, Beautiful, well-appointed features Due to business travel, needed a convenient location at the airport to support an early flight out the next day. Very pleased with the comfort, property and the service despite the very short stay. Very restful - which I was concerned being onsite at the airport. May make it a goto stop when traveling through. July 5, 2015
Rated 5 out of 5 by Calming Experience I had the most terrible day and was not intending to stay in Detroit but after missing flights and losing items the Front Desk staff were exceptionally nice. I would most certainly recommend the stay, it calmed me down. June 30, 2015
Rated 5 out of 5 by Awesome location! This hotel is the perfect location for late arrivals or early departures from Detroit's airport, especially if you're flying Delta. Brian at valet parking and Shayna at check-in were extremely helpful with my 2 AM arrival. The hotel's design, decor and atmosphere are extremely calming and serene, an incredible oasis in a bustling airport! June 21, 2015
  • 2015-08-28T10:50:33.666-05:00
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