The Westin Miyako Kyoto

  • Keage, Sanjo, Higashiyama-ku
  • Kyoto,
  • Kyoto
  • 605-0052
  • Japan
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.8 out of 5 by 149 reviewers.
Rated 3 out of 5 by Decent stay that ended in a sour note The room was well kept and clean, more spacious then i imagined and staff was generally very friendly and helpful. One disappointment i had being an Amex member and with a preferred plus status that no upgrade was given and the late checkout was refused with no explanation other than it should be requested when making the reservation which is insane (although it should be one of the perks). I was counting on a late check out and having to leave the hotel 4 hours before really messed up the day especially on a rainy one nonetheless. November 1, 2015
Rated 4 out of 5 by The few problem areas can be accepted because of so many positive features We were at the property for five nights. We found the location is terrific for access to everything because it is next to a subway station. Easy walking to many nearby shrines and temples as well as the Gion Geisha area. Aqua Blue has a terrific breakfast. Plus, we were given a beautiful bathrobe and very comfortable pajamas. We were surprised the bathtub had the shower next to it, and it actually was a sort of "wet" room as we had never seen this before but got used to it in Japan. Plus, loved the Japanese heated toilet seat--an amazing invention with bidet. We were very disappointed in the Club Floor food, and that can be upgraded. Some of the front desk staff has issues making their English understood, but they are working on it. Were surprised that one wi-fi password does not work throughout the property, and for some unknown reason, 3 different ones were needed. Discovered the fifth floor gorgeous and restful garden, and loved it. Our bedroom was small even though it was a suite, but it worked out fine (we were surprised at the size, but got used to it quickly). The breakfast in the restaurant was amazing with Japanese, Halal, Chinese and Western choices. Great chef making omeletes, and staff was extremely helpful in every respect. Walked down the hill every day to have coffee and explore, but took our flashlights just to be sure we had no issues with the pavement. Kyoto can get very busy in the Westin's area. Very nice indoor swimming pool and hot spa pool, but gym equipment needs replacing. October 20, 2015
Rated 2 out of 5 by Guest feedback on Westin Miyako Hotel It was enlightening to receive a warmth welcome note from the General Manager before my arrival to the Westin Miyako Hotel. I have high expectation on this hotel after checking on the internet regarding the hotel and given that I was also a platinum life time member, I thought I will receive an extraordinary welcome from the hotel - which I did with the rest of hotels in Japan- for e.g. Wwstin and Sheraton hotels in Tokyo. Unfortunately, what i receive from Westin Miayko was a great disappontment. There were couple of incidents as follows: 1.The cocktail spread was pathetic with limited choices and serving (onlt one serving for the appertizers). 2. The wiifi connectivity was not ideal in the lounge. Need to log in and out several times 3. Breakfast serving at the international cuisine - though spread was reasonable but quality was shockingly bad,- do not expect to see this quality of food in Westin and in Japan. 4. People at the front desk - can't speak English well and were rather impolite. Personally, I do not feel respected be a platinum member. . 5. The sauna and swimming facilities - no 'wow' factor. 6. The people at the lounge - keep asking about our room number - i think there ought to be a better system to track if the guests are eligible to access to the lounge. It was rather impolite to see that the staff keep asking guests on their room and in front of other guests. September 7, 2015
Rated 3 out of 5 by Underwhelming Executive Club Lounge The hotel is located on the eastern end of the city and near a subway line. From Kyoto Station there is a free shuttle bus which brings you to the hotel and vice versa. Deluxe room had a sofa and balcony with some nice views. The Westin Executive Lounge was located in a small place with very limited seating. The only saving grace were the views. Breakfast and evening cocktail hours serves extremely light food which was underwhelming. August 29, 2015
Rated 1 out of 5 by Very disappointed I stayed at this Westin Hotel based on my past experiences with Westin. The air conditioning wasn't operating. In middle of summer in Japan where the temperatures are in the 90s. I reported the situation to the management. The responce was that the other rooms that is comparable to our suit are all soldout and they refused to upgrade us to a better room or at least give us a lower rate per night. July 15, 2015
Rated 5 out of 5 by Nice calm stay in the busiestweek in Japan We stayed at this hotel one night in so-called Golden Week in Japan when is the busiest season in Japan. Of course, the facility was full of people, but we could get early check in as requested and were upgraded to the suite. Platinum upgrade to suite is less often in Japan compared in other region, so it is valuable. The room and the facility was a little old but the maintenance was good except the problem of WIFI router. Thanks and see you soon. June 20, 2015
Rated 5 out of 5 by Great hotel I would recommend the hotel June 18, 2015
Rated 3 out of 5 by Something wrong A lot of staff but they doing his job very slow. Very hard feather-rfee pillows. Got room with cemetery view. Bit far from downtown. Good shuttle service from train station but no stops at main tourist spots on outbound trip. Platinum lounge is average. Great japanese breakfast. June 12, 2015
  • 2016-02-11 T06:05:10.742-06:00
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