Rated 5 out of 5 by LandedSPG Kyoto Protocol got it right!
It's true, this hotel is benefitting from a cleaner environment. It's right beside mountains and forests minutes away from Kyoto Station! I have stayed here over 20 nights in the past 2 years and I have never ever had one single problem with anything.
Suite upgrades for Plats? Yes? Fantastic Platinum lounge with great appetizers and a full self serve bar? Yes! One of the best Westin breakfast buffets with Japanese and Western food? Yes! Shuttle service? Yes (although only 'till 8pm) Electric bikes to rent? Yes (only 3,000Y for the day - totally worth it) Near various Shrines and Castles? Yes! Decent rates? God YES! (except in October when every night essentially triples) Best of all, lots of great authentic souvenir shopping near by.
All other aspects of this hotel truly exceed its Category 4 ranking.
October 28, 2011
Rated 3 out of 5 by JimFo Very Disappointed in room quality and location
Just arrived at this hotel in Kyoto. The hotel is very nice however was surprised that the hotel room I have was what they call a junior suite, but really two separate rooms put together. I heard about the great views here, but our view looks out at a courtyard with only views of the other guests stuck in the oldest part of the hotel but on the other side.
I am not sure how they call this a 5 star hotel, I don't see it. I am a platinum member and lifetime gold member so i don't often get a lousy room but I know it when I get one. Very disappointed to say the least especially after being on the road to Tokyo, Seoul, Hong Kong and then back here for a quiet weekend before heading home to NY. I spoke with the front desk staff and they couldn't help, will speak with the manager tomorrow.
I would recommend another hotel unless you are guaranteed a room with a view -- I can guarantee you wouldn't want the room we have.
April 26, 2012
Rated 4 out of 5 by Clara Superior Hotel for travelers
The hotel has a high standard of room amenities and hotel facilities. Though not near tourist attractions, shuttle bus service is provided with several stopovers.
Excellent building and environment as if the hotel is a spot already.
Worth to stay here and relax.
PS: staff are friendly and detail-minded.
January 22, 2014
Rated 5 out of 5 by Napafan Perfect Location for Visiting the Temples in Kyoto
This place is amazing.
In addition to spectacular grounds, the rooms are exquisite. You can request to stay in either a typical Westin room or, a traditional Japanese room with Tatami mats in a building separate from the main hotel.
The view from the SPG club allows you the chance to take in Kyoto's unique sky-line.
From here, you can tour the temples along the Philosopher's Trail and, walk through the traditional Geisha neighborhoods. Ask the concierge for their help and they will set you up with any reservations that you need.
November 23, 2011
Rated 5 out of 5 by Princess Great location and surroundings
Stayed 2 nights here. Hotel is quite old but this cannot be helped and is the same for most places in Kyoto. The location is away from the city centre, but still extremely good, a short taxi ride (JPY700 approx) from Gion or Kyoto station (JPY 1300). Shuttle bus service provided. Plenty to do even if you do not wish to venture out from the hotel - there are 2 or more walking trails, many shrines and temples to visit around the hotel, as well as art boutiques, quaint shops and dining places. Service is good, with many (not all) english speaking staff. Will choose Westin Kyoto for my next trip!
May 16, 2013
Rated 2 out of 5 by Aaron75 Disappointing Stay
We stayed at this hotel in Sept for three nights. We had a total of three rooms, of which one was upgraded to a Junior Suite.
All the furniture and fittings in the three bedrooms, including the suite, were old. Only the toilets look new and the shower facilities were updated.
If you are seeking to just do sightseeing, the location of the hotel is near to quite a number of temples and sightseeing spots. However, the hotel is not that near to the Gion or Kyoto Station.
The hotel does provide a free Shuttle Service which leaves every half an hour for Gion and Kyoto Station. However, the capacity is only 25, and many times we could not get onto the shuttle service and had to either wait half an hour for the next one, or take a cab. I think the frequency and the capacity should be increased.
In addition, you can only board the shuttle service at the hotel or Kyoto Station and they do not allow you to board in other locations such as Gion. Thus you have to find your own transport back to the hotel.
Compared to other Starwood hotels, I feel that the Westin Miyako is not as comfortable or convenient.
October 1, 2013
Rated 5 out of 5 by rabbit Best Hotel Experience
I stayed at the Westin Miyako, Kyoto in September, 2010, and I must say that this was the best hotel experience that I have ever had. I have stayed at many of the leading hotels throughout the world, but the graciousness and attention paid to guests at this hotel was unsurpassed. They really made you feel special. I was in awe! The hotel is gorgeous. The grounds are beautiful, and the location is convenient.
November 17, 2011
Rated 1 out of 5 by epie Below Starwood standards
The hotel is not to the standards I've experienced in the 20 plus years I've stayed at Starwood properties. The carpet in the room was soiled and worn, the walls were marred and the couch was worn. I would not stay here again.
July 13, 2013