Rated 5 out of 5 by Ellen665 Completely spoiled !
Jim Weaver, owner of the nearby Tre Piani restaurant, has excellent taste and judgement and recommended that we stay at this Westin.
Our get-away weekend was a success as we enjoyed fine Italian dining at Tre Piani and could stroll back to our wonderful rooms at the Westin.
We had breakfasts at the Westin and found the offerings broad and were very pleased with our meal. Our waitress was pleasant and offered a "just right" level of service.
Our rooms were attractive, pristine and very comfortable - outside noise did not exist and I slept deeply ....
We will be back when the weather is summer-y and OUTDOOR DINING (at the Westin and Tre Piani) will add another wonderful dimension to our visit.
May 5, 2016
Rated 2 out of 5 by Stephy88 Terrible stay at this Westin
I stayed at the Westin Princeton, NJ this past weekend for a wedding. Initial impression was average, seemed clean and roomed seemed alright. The nightmare begins when I tried to sleep at night. I was placed in room 333 which was next to the electrical room. There was a constant motor humming noise that vibrated through the bed, through my pillow and then through my ears. Even after I turned off my own fan and A/C, the noise persisted. This noise was honestly the most annoying sound, I've never had such a bad sleep experience in my life. Even after I put in ear plugs, the noise was the same! After trying to sleep for two hours, I have had enough and decided to call the front desk. They sent an engineer up and he said it was coming from an adjacent room he suspected. The engineer never came back. I called the front desk and they sent a man to give me new keys- the man didn't even apologize for the inconvenience and just handed me the keys. I changed rooms myself at 4:30am... where the room was worse condition and where the sheets were itchy, and bed wasn't as comfortable. In this room, I could hear the loud fan turning on and off every 10 minutes!!! I didn't want to bother to move again so I attempted to sleep... I probably got a total of an hour of sleep that night.... worst hotel experience of my life.
April 25, 2016
Rated 4 out of 5 by Docpeter Great area, comfortable and clean hotel
I would stay here again. The facilities are in need of an upgrade. Food was OK for breakfast.
April 23, 2016
Rated 5 out of 5 by Kelly9585 This is an AMAZING hotel
The staff is extremely accommodating. Every single staff member we encountered from the front desk clerk, to the wait staff in the restaurant to the bartender were so friendly and just seemed to love their job! They went above and beyond to make us feel welcome. The food in the restaurant was great!
We live locally however my fiance and I were staying a night in the hotel to test drive before booking a room block and suggesting it for our out of town wedding guests and we were beyond satisfied. First thing Monday morning I set up our wedding accommodations with the hotel! I feel so great knowing our out of town guests will be at such an awesome place. Had we not already booked our venue I would have looked here as well!
April 11, 2016
Rated 3 out of 5 by GMAKDY Could've been great too little too late
When I got to the hotel I was unsure if there was a valet so I waited a few minutes but nobody came outside. Not a big deal. There was an event going on so I figured everyone was busy, I worked in hospitality while in college. Meanwhile inside my pregnant wife was waiting...obviously they would not let her in the room. When we got to our room we were getting comfortable then we started finding trash and other gross items in the garbage I presume from whoever has stayed in the room the night before. Again I didnt make it a big deal I just put the garbage out in the hallway. Then I tried to shower. The hottest the water got was lukewarm at best. Ok maybe because of the event. Afterwards I stepped out from the shower and could see from at least three feet away little bumps on the toilet seat. I got a closer look and it was disgusting. I dont know what it was but I did take multiple pictures of it and some videos. Then I had to tell my pregnant wife who I hadn't seen in five days that she could not use the bathroom until I had someone come look at it. Pregnant women use the restroom a lot just in case anyone is curious. I went downstairs with my wife to speak to Nancy our "preferred guest..I don't even know what to call her front desk receptionist". I showed her the pictures and the videos which she agreed were disgusting. She then called to have someone change it immediately. We figured instead of going to ruth chris where we've been a million times we would try out the restaurant downstairs. Ricardo working the bar was awesome. He really took his time to make sure we got what we wanted, that the food came out ok etc. He went above and beyond for us which was at least some relief. We then went back up to the room about two hours later and the first thing my wife has to do is use the restroom. Well the seat was the exact same. It was never changed. At this point I had given up completely but rather than rip the Westin apart on every social media outlet, include the names, the location with the pictures and videos I figured someone must be coming at some point. Ricardo was good, she is full maybe she will just go to sleep. Nope, she had to hold onto me and hover over the toilet. Every time she had to use the bathroom. The bed and tv were great. The bathroom..was disgusting. 10:30 am the next morning the engineer showed up. Not at 6 not at 8. 1.5 hours before checkout. He swapped the seats. Finally I could use the restroom. My wife drove home by the time the engineer showed up.
April 10, 2016
Rated 5 out of 5 by thea72 Near perfect stay!
Stayed while attending the pi day princeton event. location was near where we needed to go and to shops/malls. very friendly staff, the pool was great. appreciated the plat recognition ^^ just wish there were more food choices in the restaurant.
we will be back soon
March 14, 2016
Rated 5 out of 5 by Eric416 Great staff and nice hotel
stayed here for about 20 nights in a month and was always pleased with my stay. The staff was welcoming and friendly and responsive and I didn't have any issues. Food was good and rooms were big and quiet with comfortable beds.
March 6, 2016
Rated 1 out of 5 by Roadwarrior624 Not A Westin Experience
I have stayed at this Westin many times over the past couple of years. The level of service has deteriorated to a point that I am redundant to stay again. As current year Platinum and Lifetime Platinum, I never received an upgraded room nor were my personal preferences in the room. Breakfast was served burnt, carpets on the sixth floor are dirty and badly water stained by the windows. Attention to details is lacking and my SPG experience is missing.
January 29, 2016