Rated 5 out of 5 by DK17 Great Staff
I found the staff to be very friendly, helpful and accomodating to all my requests. I particularly like the workout feature of borrowing sneakers. First time using it and it was a great feature!
August 8, 2012
Rated 5 out of 5 by Kevin171717 Posh locale
Excellent Service by staff, and nice clean rooms with nice amenities. Ecellent location -- very close to restaurants and shopping malls. Good SPG member recognition -- especially Business Travellers. Close to Newark and Philadelphia Airport. Very close to Princeton University.
July 21, 2014
Rated 5 out of 5 by Lizcottage5 Our favorite place to stay in Princeton
Another lovely stay at the Westin Princeton.
The staff is very friendly and helpful and the facility is top notch. The mums outside were a fabulous fall touch. We will be back....
October 24, 2012
Rated 5 out of 5 by TorontoTraveller Great Deal
Excellent hotel in every way, especially for the price, & especially when compared to others in the area & after paying for hotels in NY & Boston. Truly heavenly shower as well!
September 9, 2012
Rated 5 out of 5 by AllBusiness 1st Choice in Princeton, NJ
This facility has always been my first choice when visiting the Princeton area for business. 40 degrees is a great restaurant in house or many choices within walking distance.
September 28, 2012
Rated 5 out of 5 by tigerfan1 Best in the area
We need to be in this area often and find the Westin the cleanest around. The staff is very friendly and ready to help with any issues. We will be back in a few weeks!
October 31, 2012
Rated 5 out of 5 by DR5514BGDB Great Team
What a fantastic experience. Helpful and polite staff that really seemed to care that I had a nice stay. Best hotel experience I've ever had. Really!
September 13, 2012
Rated 5 out of 5 by visby6 We'll be back.......
A lovely facility in a great area at a really good price. The only thing lacking was the "grab and go" breakfast-- pretty skimpy even when not picked over.
December 28, 2012
Rated 5 out of 5 by Sonia08 Awesome place to rest and regroup
Our stay was very restful and hanging out in Downtown Princeton was great! Loved the area, the hotel and especially the rest!
August 22, 2012
Rated 5 out of 5 by MattB51 PNJ
Pulled in around 1AM - the staff was very helpful even though there was a wedding going on and they were extrememly busy.
November 14, 2012
Rated 5 out of 5 by Vivian1201 Great treatment .
The staff was wonderful and very professional. The rooms were clean and comfortable. Nice choices for places to eat.
December 25, 2012
Rated 5 out of 5 by tpwmd For what it's worth
excellent staff. carpet was stained and slightly worn in some areas, but not too bad.
September 5, 2012
Rated 5 out of 5 by Disney11 Courteous staff
Everyone went out of there way to be helpful and friendly
October 24, 2012
Rated 5 out of 5 by jhinson6318 This hotel has great beds
I haven't slept in a bed like this in a hotel in years.
September 4, 2012
Rated 5 out of 5 by ScottC2DC Excellent service!
Very friendly and helpful staff. Exceptional service.
December 28, 2012
Rated 5 out of 5 by Traveling123 Exceptional
We had a fabulous stay for the Princeton Graduation.
June 7, 2012
Rated 5 out of 5 by Sundar Great Hotel
All staff were very courteous and helpful
October 25, 2012
Rated 5 out of 5 by California3 Magical Evening
For a return to our old hometown with dinner reservations at the restaurant where we had our first date 14 years earlier, the staff went above and beyond to add to our experience and upgraded us to a suite the second night.
Our night was magical..thanks! We'll be back!
July 19, 2014
Rated 5 out of 5 by Newsguy The Westin saved us from Sandy
Amazing service from enire staff
November 7, 2012
Rated 3 out of 5 by Prince101 use of general areas by large groups
use and occupation of general areas by large groups was very disturbing and limiting the use by other guests.
July 21, 2014
Rated 4 out of 5 by Doc119 No spg member rewards
No rewards were offered on arrival even though I am a gold member
July 21, 2014
Rated 4 out of 5 by Richard212 The staff was very accommodating
The hotel was very busy, but the staff was very accommodating.
July 21, 2014
Rated 4 out of 5 by JPark Will the 3rd time be the charm?
I am a Gold SPG member and I have stayed at this hotel twice in the last 10 years. My first stay was absolutely amazing, with the high level of service, quality and professionalism that you associate with the Westin Brand. My second stay was not so successful... our room was not clean and the staff was unresponsive. I am hoping the third time will be the charm... I will be staying here for Princeton Reunion Weekend (May 29-June 1). It will be a very special weekend for me, as I will be bringing my wife and son for their first visit to Princeton... Stay tuned... I will report back on my latest stay at this Hotel!
May 8, 2014
Rated 2 out of 5 by BrokenWires Generally fine, but inconsistent
In general the hotel was in good condition which made me surprised when I discovered the wired internet cable didn't work. Upon investigating a found a jumble of disorganized cables under the desk and a broken socket in the wall. Luckily I was able to switch to the wireless instead of waiting.
Service at the hotel bar was sometimes good and sometime disinterested. I found that strange and I mentioned to the manager on duty that it was difficult to order at the bar and he also was disinterested. Oddly, another employee readily helped the situation despite his poor manager.
I liked that health food options were available but my fish was overdone and dry.
March 3, 2013
Rated 4 out of 5 by Brian430 A bit run down
Hotel in close proximity to Princeton University and surrounding businesses. I have been coming here for years. It is getting run down. There was gum on our carpet, the toilet kept running and the bathroom was a bit dirty. I'd like to see a makeover...
July 15, 2014
Rated 3 out of 5 by beachbumra Not what you would think of a westin
Just stayed in this hotel last Friday night with my wife on may10th for her birthday. Everything seemed to be a nice hotel but when we got into the room the frige still had stuff in it from someone else and the bathroom wasn't that clean.
The kicker is the walls are paper thin! Yes you could hear a person do everything. Me and my were rudely woken up at 6am on a Saturday from a persons tv next door. My wife spoke to the front desk that morning checking out and promised her 1000 points for our inconvenience but they haven't done it. I hate hotels that promise but never deliver. This hotel isn't worth the overall money of a westin.
May 16, 2013
Rated 4 out of 5 by seriousrower nice folks, poor food
This Westin serves business travelers and we arrived Friday at 5 pm, just in time for the arrival of hundreds of mini-cheerleaders. Hectic scene, front desk was not staffed to handle crowd. They did well to get us checked in. Enjoyed coffee in the room Sat morning but on Sunday there were no cups and no coffee. Housekeeping slip-up. So we went
to Breakfast and were very disappointed. No menu choices, only a buffet of cold eggs and rock hard french toast. The table was so unstable that everything spilled when we tried to cut through the toast--steak knives might have helped. Probably not the experience Westin wanted us to have.
November 16, 2011
Rated 1 out of 5 by ibgr This hotel is falling apart
this was the rattiest, dirtiest, lowest maintained Westin I have ever stayed in. the room was filthy. The towels and bedding were old and worn out. the towel rack fell off the wall. There was a water drip noise in the wall that started at 2 am and kept us up all night. The elevators were shaking and creaking and felt like they were held together with duct tape. Our concierge floor key didnt work in the elevator. we had to switch keys twice. At check out i asked to speak with a manager, but none was available so i left my business card and asked to be called on my cell phone to discuss this. i never received a call. You suck.
October 29, 2012
Rated 4 out of 5 by Mike Very Pleasant Stay
I had stayed at this property previously and was very satisfied with my previous stay. I had business near the hotel and wanted to stay at a Starwood property. I wasn't disappointed this time around. However, a couple of notes: 1) according to the front desk staff, the hotel is in the process of converting the Presidential Suite into an Executive Lounge for Platinum members. An EXCELLENT improvement over their current "lounge in a closet". 2) apparently some of those renovation activities occur before 7:00 am. So if your are in a room near the future lounge, be prepared for some early morning hammering and general banging.
November 10, 2013
Rated 5 out of 5 by Ells5900 nice experience
courteous staff and checkin, nice rooms, comfortable beds
July 14, 2014