Rated 5 out of 5 by EileenC Will definitely stay at the Westin again!!!
The staff at the Westin were so friendly and accommodating. Our room was immaculate, the beds were extremely comfortable and the double shower heads were a "spa-like" treat!!! Will definitely stay at the Westin again!!
October 24, 2012
Rated 5 out of 5 by camboneze Awesome! even during a Hurricane
Stayed here during Hurricane Sandy.
The hotel is very clean and looks really new and state of the art. The outside forrestal village and landscaping was really nice too, but we didn't make it outside at all due to the hurricane Sandy.
The staff was really great and made everyone feel at ease. And they did everything they could to accommodate guests. We were all pretty much stuck at the hotel as there were no nearby options for restaurants or shopping since all of them were closed due to the hurricane. The restaurant offered buffet for dinner which was an awesome idea so people wouldn't have to wait 2 hours for dinner. And plus, I doubt that the food distributors were doing deliveries that day. Anyhow, the dinner menu was great! There was a power outage shortly after dinner started, and all the staff got together to bring candles out so everyone can finish dinner. The chef cared so much that she was on the floor also putting candles on the table and checking up on guests. The GM here should be proud of the team and employees here. They really went above and beyond!!!
October 30, 2012
Rated 5 out of 5 by GG123 Beatiful rooms.
Rooms are clean, staff are freindly also location is easy to find, free parking and convenience of club lounge hours.
Only thing is internet not free in the rooms nor the business center if you don't have your laptop.
December 12, 2012
Rated 5 out of 5 by Rchav71 Great getaway!
My wife and I stayed on 8/31, upon check in I mentioned that we were on a mini getaway for our anniversary, from there on we were treated amazing! Thanks for the hospitality and we will be doing this again soon!
September 4, 2012
Rated 4 out of 5 by santri1969 Good option for the Princeton area
I have stayed numerous times at this hotel. Good option in Princeton, with a decent bar, excellent bartender. Rooms are a little worn out and limited suite upgrades. Overall decent to stay. Will come again.
May 19, 2013
Rated 5 out of 5 by ProudTigerMo2013 Excellent Place to Stay while visiting Princeton University
We've stayed at every place in the area while visting Princeton. We love the Westin...indoor and outdoor pools...great workout facility...really comfortable beds. Really nice people at the front desk.
September 11, 2012
Rated 5 out of 5 by DK17 Great Staff
I found the staff to be very friendly, helpful and accomodating to all my requests. I particularly like the workout feature of borrowing sneakers. First time using it and it was a great feature!
August 8, 2012
Rated 5 out of 5 by Lizcottage5 Our favorite place to stay in Princeton
Another lovely stay at the Westin Princeton.
The staff is very friendly and helpful and the facility is top notch. The mums outside were a fabulous fall touch. We will be back....
October 24, 2012
Rated 5 out of 5 by TorontoTraveller Great Deal
Excellent hotel in every way, especially for the price, & especially when compared to others in the area & after paying for hotels in NY & Boston. Truly heavenly shower as well!
September 9, 2012
Rated 5 out of 5 by AllBusiness 1st Choice in Princeton, NJ
This facility has always been my first choice when visiting the Princeton area for business. 40 degrees is a great restaurant in house or many choices within walking distance.
September 28, 2012
Rated 5 out of 5 by tigerfan1 Best in the area
We need to be in this area often and find the Westin the cleanest around. The staff is very friendly and ready to help with any issues. We will be back in a few weeks!
October 31, 2012
Rated 5 out of 5 by visby6 We'll be back.......
A lovely facility in a great area at a really good price. The only thing lacking was the "grab and go" breakfast-- pretty skimpy even when not picked over.
December 28, 2012
Rated 5 out of 5 by DR5514BGDB Great Team
What a fantastic experience. Helpful and polite staff that really seemed to care that I had a nice stay. Best hotel experience I've ever had. Really!
September 13, 2012
Rated 5 out of 5 by Sonia08 Awesome place to rest and regroup
Our stay was very restful and hanging out in Downtown Princeton was great! Loved the area, the hotel and especially the rest!
August 22, 2012
Rated 5 out of 5 by MattB51 PNJ
Pulled in around 1AM - the staff was very helpful even though there was a wedding going on and they were extrememly busy.
November 14, 2012
Rated 5 out of 5 by Vivian1201 Great treatment .
The staff was wonderful and very professional. The rooms were clean and comfortable. Nice choices for places to eat.
December 25, 2012
Rated 5 out of 5 by tpwmd For what it's worth
excellent staff. carpet was stained and slightly worn in some areas, but not too bad.
September 5, 2012
Rated 5 out of 5 by Disney11 Courteous staff
Everyone went out of there way to be helpful and friendly
October 24, 2012
Rated 5 out of 5 by jhinson6318 This hotel has great beds
I haven't slept in a bed like this in a hotel in years.
September 4, 2012
Rated 5 out of 5 by ScottC2DC Excellent service!
Very friendly and helpful staff. Exceptional service.
December 28, 2012
Rated 5 out of 5 by Traveling123 Exceptional
We had a fabulous stay for the Princeton Graduation.
June 7, 2012
Rated 5 out of 5 by Sundar Great Hotel
All staff were very courteous and helpful
October 25, 2012
Rated 5 out of 5 by Newsguy The Westin saved us from Sandy
Amazing service from enire staff
November 7, 2012
Rated 2 out of 5 by BrokenWires Generally fine, but inconsistent
In general the hotel was in good condition which made me surprised when I discovered the wired internet cable didn't work. Upon investigating a found a jumble of disorganized cables under the desk and a broken socket in the wall. Luckily I was able to switch to the wireless instead of waiting.
Service at the hotel bar was sometimes good and sometime disinterested. I found that strange and I mentioned to the manager on duty that it was difficult to order at the bar and he also was disinterested. Oddly, another employee readily helped the situation despite his poor manager.
I liked that health food options were available but my fish was overdone and dry.
March 3, 2013
Rated 3 out of 5 by beachbumra Not what you would think of a westin
Just stayed in this hotel last Friday night with my wife on may10th for her birthday. Everything seemed to be a nice hotel but when we got into the room the frige still had stuff in it from someone else and the bathroom wasn't that clean.
The kicker is the walls are paper thin! Yes you could hear a person do everything. Me and my were rudely woken up at 6am on a Saturday from a persons tv next door. My wife spoke to the front desk that morning checking out and promised her 1000 points for our inconvenience but they haven't done it. I hate hotels that promise but never deliver. This hotel isn't worth the overall money of a westin.
May 16, 2013
Rated 4 out of 5 by seriousrower nice folks, poor food
This Westin serves business travelers and we arrived Friday at 5 pm, just in time for the arrival of hundreds of mini-cheerleaders. Hectic scene, front desk was not staffed to handle crowd. They did well to get us checked in. Enjoyed coffee in the room Sat morning but on Sunday there were no cups and no coffee. Housekeeping slip-up. So we went
to Breakfast and were very disappointed. No menu choices, only a buffet of cold eggs and rock hard french toast. The table was so unstable that everything spilled when we tried to cut through the toast--steak knives might have helped. Probably not the experience Westin wanted us to have.
November 16, 2011
Rated 5 out of 5 by JJC1 Outstanding
I just can't say enough about my experience with the Westin and it's staff. We held our annual conference here and from the moment we arrived until the moment we left, the staff never once wavered in its professionalism, courtesy and dedication to service. Every employee, regardless of position exhibited excellence in performance of their duties. Every need was met with a smile and fulfilled to the very highest standards. We absolutely made the right choice in choosing the Westin, and I would like to congratulate the management for their leadership in creating a team and experience second to none. The competition should be very afraid. Thank you Westin, you are truly a cut above....
July 29, 2014
Rated 1 out of 5 by ibgr This hotel is falling apart
this was the rattiest, dirtiest, lowest maintained Westin I have ever stayed in. the room was filthy. The towels and bedding were old and worn out. the towel rack fell off the wall. There was a water drip noise in the wall that started at 2 am and kept us up all night. The elevators were shaking and creaking and felt like they were held together with duct tape. Our concierge floor key didnt work in the elevator. we had to switch keys twice. At check out i asked to speak with a manager, but none was available so i left my business card and asked to be called on my cell phone to discuss this. i never received a call. You suck.
October 29, 2012
Rated 4 out of 5 by vernon2026 Manager Unresponsive
The Westin at Forrestal Village is beautifully situated in a small developing shopping and restaurant community. It has easy parking and Salt Creek Grill is within walking distance. Upon arrival we were quickly greeted and given our room keys. The room was average. There was a funny smell in the room. Overall good stay. My challenge was with the manager. This was the first of what I hope would be more stays here. I reached out via email to the Manager Ms. Kupfer prior to our stay. She NEVER responded. I find that unacceptable.
September 7, 2014
Rated 4 out of 5 by Mike Very Pleasant Stay
I had stayed at this property previously and was very satisfied with my previous stay. I had business near the hotel and wanted to stay at a Starwood property. I wasn't disappointed this time around. However, a couple of notes: 1) according to the front desk staff, the hotel is in the process of converting the Presidential Suite into an Executive Lounge for Platinum members. An EXCELLENT improvement over their current "lounge in a closet". 2) apparently some of those renovation activities occur before 7:00 am. So if your are in a room near the future lounge, be prepared for some early morning hammering and general banging.
November 10, 2013