Rated 5 out of 5 by tom04 Professional, polite staff
Everyone there was very friendly and extremely helpful. The room was quite spacious and extremely clean. Couldn't have asked for a better night after travelling.
November 27, 2012
Rated 5 out of 5 by mjbt Friendly, helpful staff!
A lovely hotel in a lovely setting. The staff was helpful with every request and made me feel welcome. It made my one night stay a very pleasant experience!
November 16, 2013
Rated 3 out of 5 Good hotel, poor execution
Stayed at the Princeton Westin just before hurricane Sandy. This is our second stay, came to visit our daughter at Princeton. This hotel has all the makings to be a very good hotel, but the staff execution and management planning was obviously lacking. We were given access to the free coffee and continental breakfast on the 6th floor. There were no signs directing us to it when we exited the elevator. When we found it, it turned out to be no bigger than a closet, 5 woman in bathrobes completely filled the room, they proceeded to touch every piece of food, then broke the coffee machine. Went downstairs to the coffee bar and paid for two coffees. When we returned from our day at Princeton at 6 PM, the room had not been cleaned. Upon inquiry, they responded that we had put out our "green" card on the door – not true. So, we were invited to wait in the bar and receive a free drink. The only waiter, ignored us and only provided drinks after the front desk intervened upon our request.
All of these issues could easily be solved with better management planning and execution. We'll come back, but our expectations are significantly lower.
November 1, 2012
Rated 4 out of 5 by MLM08540 Staff is great, friendly and upbeat
Staff makes this hotel worth staying in. Hotel itself is average. Bathroom shows wear and could use a redo, sound proofing and lighting are both terrible.
August 4, 2012
Rated 5 out of 5 by TracyP Very pleasant!
Great hotel. Staff attentive. Professional and polite. The dining room is tasteful and the wait staff was on top of their game. Would stay here anytime.
February 1, 2014
Rated 5 out of 5 by Sicking Pastor
The location for this event was great, the hotel service was great also we enjoyed our stay.
June 30, 2014
Rated 5 out of 5 by Julie222 This hotel has a very friendly staff
From the moment me and my family stepped into the hotel, the staff was friendly and very helpful. Always made eye contact and made a point to say hello.
January 2, 2014
Rated 4 out of 5 by blondebass Comfortable and Clean
Overall, the experience was excellent. In the room, there was no hand soap which seemed odd, though they did provide bath gel. Otherwise, all was fine.
December 12, 2011
Rated 5 out of 5 by Ells5900 nice experience
courteous staff and checkin, nice rooms, comfortable beds
July 14, 2014
Rated 5 out of 5 by Arty2B Class all the way
I love the Weston... I have never had any complaints that is why I keep coming back.
June 30, 2014
Rated 4 out of 5 by RoadWarrier99 Quiet respite at Princeton
Very pleasant respite from a difficult time at the Princeton Medical Center....location is terrific, setting is quiet and staff were excellence.
July 31, 2012
Rated 5 out of 5 by basa24 staff friendly
the hotel staff were very friendly. everytime i asked a question, they always asked me a follow up question to see if i needed anything else.
December 7, 2011
Rated 5 out of 5 by KLFSONC Great hotel to stay
All was well but bar service in lobby was very slow almost every night we visited.
June 25, 2014
Rated 1 out of 5 by RoadWarrior80 HPY visit
The best feature of this hotel was service provided by the staff. We know it is a quality hotel, but service makes it that much better!
October 14, 2012
Rated 5 out of 5 by MeinIN Love this hotel!
This is a beautiful, peaceful place to be. Love the staff and the surroundings.
June 23, 2014
Rated 2 out of 5 by Boppy This hotel was poor
Not very happy with your facility.
Would not recommend it or stay there again.
June 23, 2014
Rated 4 out of 5 by Gerard57 Convenient location to Princeton area.
Good parking and cordial staff. Breakfast offerings limited.
June 30, 2014
Rated 3 out of 5 by KrisTan July Stay
Jasmine provided great customer service !
July 9, 2014
Rated 5 out of 5 by Tom88 Excellent stay
Staff very attentive and polite. Facilities in good shape. Very enjoyable and will return.
May 1, 2014
Rated 4 out of 5 Clean nice hotel
Conveniently located along highway. Has a number of shops around the hotel. Clean and well maintained.
October 15, 2012
Rated 4 out of 5 by lcsh Customer Service
I didn't have a scraper and the front desk manager cleaned my car. It was very nice and unexpected.
March 9, 2013
Rated 4 out of 5 by magg What I need
You feel at home, the coffee shop, the gym, the shuttle bus and the staff are all great
December 13, 2013
Rated 4 out of 5 by bbfink00 Starwood stay
little disappointed for a starwood guest got a standard room very far from elevator
November 2, 2013
Rated 5 out of 5 by LDC1 Westin Princeton
Great property in great location for business or pleasure
Super staff at front desk
August 31, 2013
Rated 5 out of 5 by jjpip I LOVE THIS HOTEL
This hotel is great. I would never stay anywhere else when I'm in Princeton NJ.
December 13, 2013
Rated 5 out of 5 by DebdieP Clean room very nice staff!
Nothing like a clean room! and the Staff were GREAT! Thanks again Westin!
December 13, 2012
Rated 4 out of 5 by Stella Comfort away from home
Comfortable and centrally located near PhARMA, restaurants, and shopping.
March 26, 2013
Rated 4 out of 5 by upandearly Best hotel in the area
Rooms are spacious and clean, Room service is reliable and consistent.
March 27, 2013
Rated 5 out of 5 by GreenProgramisajoke1 The Bed was very comfortable
Your staff was friendly and helpful at all times.
April 14, 2014
Rated 5 out of 5 by Acarter Reception & Bar Tender
The check in clerk was great. The bar tender was excellent.
November 20, 2013